Thryv

Pros

I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.

Cons

Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.

Pros

The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.

Cons

It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.

Alternatives Considered

Reasons for Switching to Thryv

Pros

customer service is nice and helpful. your rep will lie to your face during the process.

Cons

Worst Company I Have Ever Encountered. They Will Jack Your Website And Keep It Regardless If You Pay In Full. All They Did Was Copy Our Previous Website Information And Change The Layout Of Our Website. [ Sensitive Content ] Has Been No Help To Us At All. She Does Not Check In With Us On How We Are Doing. I Do Things On My Own Now And Still, Pay $2,500 A Month Until Our Contract Ends. I Want Our Website Back. We Had To Pull Another Business Loan Out Since Starting Thryv. They Have Ruined Our Previous Organic Seo Ranking. They Sub Their Google Adwords. They Lie. They Do Not Deliver Their Promises. Buyer Beware Stay Away.
they are yellow pages, then dex media, now thryv.

Pros

The simplicity of the Thryve software makes this a no-brainer. The features and functionality have allowed me to eliminate many other tools. The integrations keep everything humming along without "broken" and complicated connections between varying tools from multiple vendors.

Cons

The email marketing email automation is basic, I would improve the functionality and usability of the automated campaign features. Ideally, I'd like to see a visual representation (process flow) of an email campaign with logic steps (think Keap)

Pros

I really like how we can capture potential clients info into the system and then start marketing to them.

Cons

If you have a current client, say a parent, and that parent has more than one child that needs to be in the system, you can't automatically have the 2nd child and no entered into the system. Also, if you are having them register their children for services, it is VERY VERY confusing because the system is not set up well for multiple "Sub" Clients.

Alternatives Considered

Reasons for Choosing Thryv

Switched From

Reasons for Switching to Thryv