---
description: Review of Aline Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Aline | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [eCommerce CRM Software](/directory/3634/ecommerce/software) > [Aline](/software/66649/enquire)

# Aline

Canonical: https://www.softwareadvice.com.au/software/66649/enquire

Page: 1 / 2\
Next: [Next page](https://www.softwareadvice.com.au/software/66649/enquire?page=2)

> Aline is an integrated system purpose-built for senior living that connects residents, families, staff, and executives on one simple-to-use platform. Customizable to facilitate your processes and workflows, Aline enables higher profitability through revenue growth, productivity gains, and elevated resident and staff experiences. The complete Aline suite includes sales and marketing, contact center, leasing and billing, payments, resident care and medications, accounting, quality, and business intelligence. Aline maximizes revenue potential through many robust features that address the demands of today’s operator:&#10;•&#9;Optimize and outperform through actionable data and predictive analytics. &#10;•&#9;Maximize market opportunity and occupancy though prioritized, actionable prospect insights.&#10;•&#9;Deliver better resident experiences through real-time care information and purposeful engagement. &#10;•&#9;Improve profitability and staff retention through higher efficiency and job simplification.   &#10;•&#9;Capitalize on earnings opportunities through higher revenue capture. &#10;&#10;Aline solutions connect with one data model, ensuring that your decisions are based on verified real-time trends and performance indicators. Performance data can be visualized in various formats from executive dashboards to leaderboards and trend graphs, all with quick drill-down to details for deeper analysis. One real-time data source gives you the visibility to be proactive and drive success. An Aline partnership includes on-demand and in-person training, and dedicated onboarding and customer success teams who work with you to ensure you receive maximum results. Manage the complete resident lifecycle and community operations in one solution designed to outperform in senior living.
> 
> Verdict: Rated **4.5/5** by 12 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 12 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aline
- **Location**: Greenwood Village, US
- **Founded**: 2011

## Commercial Context

- **Pricing Details**: Contact Aline for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Assessment Management
- Audience Targeting
- Billing & Invoicing
- CNA Tracking
- CRM
- Calendar Management
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Care Plan Management
- Charting

## Integrations (33 total)

- Act-On
- ActiveCampaign
- ActiveDEMAND
- CTM
- CallRail
- Caremerge
- Docusign
- Eldermark
- G5
- Gmail
- Google Calendar
- Google Maps
- GuardianRx
- HubSpot Marketing Hub
- LifeLoop

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eCommerce CRM Software](https://www.softwareadvice.com.au/directory/3634/ecommerce/software)

## Related Categories

- [eCommerce CRM Software](https://www.softwareadvice.com.au/directory/3634/ecommerce/software)
- [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software)
- [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software)
- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)
- [Healthcare CRM Software](https://www.softwareadvice.com.au/directory/393/healthcare-crm/software)

## Alternatives

1. [ECP](https://www.softwareadvice.com.au/software/448947/ecp-ehr) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.softwareadvice.com.au/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [Eldermark](https://www.softwareadvice.com.au/software/344899/eldermark) — 4.6/5 (37 reviews)
4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews)
5. [ShiftCare](https://www.softwareadvice.com.au/software/330693/shiftcare) — 4.6/5 (144 reviews)

## Reviews

### "Great System Flow -- Improved Sales" — 5.0/5

> **Verified Reviewer** | *12 March 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: "Forces" you to schedule follow up and keeps the sales process moving.  Was easy to learn and easy to use.  Web based so you can work from anywhere.
> 
> **Cons**: There are many standard reports, but running custom reports is a bit cumbersome.
> 
> My marketing team grumbled at learning something new ... but learned it quickly.  It is easy to use to it has increased their compliance with entering activity.  It has helped us "revive" some older leads by  continually scheduling follow up.   Overall, very pleased.

-----

### "New Reporting Features are Appreciated/Needed" — 5.0/5

> **Paula** | *29 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire.  The ease of use on the reporting.  I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy.  All important to our Team.  I do a weekly management level report and share the stats from the reports weekly.
> 
> **Cons**: Occasionally, response time for an issue a community is having is lengthy.
> 
> Since the merge it has been very good.  I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team.

-----

### "Enquire" — 3.0/5

> **Lindsy** | *23 November 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect.
> 
> **Cons**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined.

-----

### "Portola Gardens Review" — 5.0/5

> **Lynda** | *12 July 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Quick emails so that I can respond to the prospect in a timely fashion. Detailed health care and move in information.
> 
> **Cons**: Scheduling tours without contacting me as to my availability.
> 
> It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income.

-----

### "Sales user" — 4.0/5

> **Karina** | *17 July 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Good CRM for tracking appointments, and logging notes
> 
> **Cons**: unable to see amount of activities per day

-----

Page: 1 / 2\
Next: [Next page](https://www.softwareadvice.com.au/software/66649/enquire?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/66649/enquire)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/66649-Aline/> |
| en-AU | <https://www.softwareadvice.com.au/software/66649/enquire> |
| en-GB | <https://www.softwareadvice.co.uk/software/66649/enquire> |
| en-IE | <https://www.softwareadvice.ie/software/66649/enquire> |
| en-NZ | <https://www.softwareadvice.co.nz/software/66649/enquire> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Aline","description":"Aline is an integrated system purpose-built for senior living that connects residents, families, staff, and executives on one simple-to-use platform. Customizable to facilitate your processes and workflows, Aline enables higher profitability through revenue growth, productivity gains, and elevated resident and staff experiences. The complete Aline suite includes sales and marketing, contact center, leasing and billing, payments, resident care and medications, accounting, quality, and business intelligence. Aline maximizes revenue potential through many robust features that address the demands of today’s operator:\n•\tOptimize and outperform through actionable data and predictive analytics. \n•\tMaximize market opportunity and occupancy though prioritized, actionable prospect insights.\n•\tDeliver better resident experiences through real-time care information and purposeful engagement. \n•\tImprove profitability and staff retention through higher efficiency and job simplification.   \n•\tCapitalize on earnings opportunities through higher revenue capture. \n\nAline solutions connect with one data model, ensuring that your decisions are based on verified real-time trends and performance indicators. Performance data can be visualized in various formats from executive dashboards to leaderboards and trend graphs, all with quick drill-down to details for deeper analysis. One real-time data source gives you the visibility to be proactive and drive success. An Aline partnership includes on-demand and in-person training, and dedicated onboarding and customer success teams who work with you to ensure you receive maximum results. Manage the complete resident lifecycle and community operations in one solution designed to outperform in senior living.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eac41086-192a-49ac-9850-f54b3e92721f.png","url":"https://www.softwareadvice.com.au/software/66649/enquire","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/66649/enquire#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":12},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"eCommerce CRM Software","position":2,"item":"/directory/3634/ecommerce/software","@type":"ListItem"},{"name":"Aline","position":3,"item":"/software/66649/enquire","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/66649/enquire#breadcrumblist"}]}
</script>
