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description: Review of Botcake Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Botcake | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Botcake](/software/666533/Botcake)

# Botcake

Canonical: https://www.softwareadvice.com.au/software/666533/Botcake

> Botcake is a cloud-based chat automation and AI messaging platform that helps retail, fashion, cosmetics, healthcare, hospitality, and service businesses of all sizes manage customer conversations, sales, and support across multiple channels. It serves individual sellers, small businesses, mid-sized e-commerce brands, and enterprise teams.

The platform centralizes messages from Facebook Messenger, Instagram, WhatsApp, TikTok, Zalo, LINE, Telegram, Viber, and web chat into a single inbox. Core features include a no-code Flow Builder for creating lead capture and sales journeys, in-chat commerce with product catalogs, smart cart, checkout, and abandoned-cart recovery, and broadcast messaging campaigns. An built-in AI agent handles customer inquiries, product recommendations, and lead qualification around the clock. Integrations with Shopify, WooCommerce, Mailchimp, Klaviyo, and CRM or ERP systems keep orders and customer data in sync. Real-time dashboards track response time, resolution rate, and chat volume.

Botcake is deployed as cloud-based software with free, Pro, and Elite plans and no setup fees or lock-in contracts. Support is available through a knowledge base and online resources.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Pancake
- **Location**: Singapore, Singapore

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Singapore

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/666533/Botcake)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/666533-Botcake/> |
| en-AU | <https://www.softwareadvice.com.au/software/666533/Botcake> |
| en-GB | <https://www.softwareadvice.co.uk/software/666533/Botcake> |
| en-IE | <https://www.softwareadvice.ie/software/666533/Botcake> |
| en-NZ | <https://www.softwareadvice.co.nz/software/666533/Botcake> |

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