---
description: Review of Uptrends Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Uptrends | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Uptrends

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> Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network performance. Key features include multi-browser monitoring, checkpoint monitoring, real-time alerts, a transaction recorder and mobile apps.  &#10;Uptrends is now part of ITRS, which provides 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users.&#10;&#10;Uptrends offers website monitoring functionality that lets administrators keep track of website uptime and performance in real time. there are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. A dashboard can be used to monitor live performance indicators and run root-cause analysis for any issue that occurs. &#10;&#10;In addition, Uptrends can also be used to monitor the performance of integrated web applications like shopping carts, login pages, forms, payment screens and more. The solution identifies broken or slow website interactions and suggests possible causes and troubleshooting steps.&#10;&#10;Uptrends is available on a monthly subscription basis. Support is offered via phone and email.
> 
> Verdict: Rated **4.7/5** by 107 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 107 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uptrends
- **Location**: Alphen aan den Rijn, Netherlands
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free 30-day trial with both packages and then:&#10;&#10;&#10;BUSINESS: Starting from $100 per month&#10;&#10;ENTERPRISE: Custom Pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 47 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Availability Testing
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Data Visualization
- Drag & Drop
- Email Alerts
- Event Logs
- FTP Monitoring
- For Websites
- Issue Tracking
- Mail Server Monitoring
- Mobile Alerts
- Multiple User Accounts
- Performance Management
- Performance Metrics
- Real-Time Monitoring

## Integrations (2 total)

- PagerDuty
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software)

## Alternatives

1. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)
2. [Uptimerobot](https://www.softwareadvice.com.au/software/319555/uptimerobot) — 4.8/5 (72 reviews)
3. [Oh Dear](https://www.softwareadvice.com.au/software/466089/Oh-Dear) — 4.9/5 (72 reviews)
4. [Screpy](https://www.softwareadvice.com.au/software/252189/screpy) — 4.8/5 (236 reviews)
5. [Google Alerts](https://www.softwareadvice.com.au/software/181066/google-alerts) — 4.7/5 (315 reviews)

## Reviews

### "Uptrends is the website tracking tool you need\!" — 5.0/5

> **Bryan** | *25 August 2020* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.
> 
> **Cons**: Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.
> 
> Love uptrends. Don't know how we got along so long without it.

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### "Site monitoring for hosted environments" — 5.0/5

> **Jeff** | *3 July 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: easy to setup. reasonable prices. very good support
> 
> **Cons**: The sales people used to be aggressive. Not really in a negative way, but regularly trying to sell more. That's changed since the acquisition.
> 
> overall a very positive experience and I would implement it again. It's been instrumental in monitoring of commercial sites

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### "Beware of this Company\!" — 1.0/5

> **Verified Reviewer** | *4 February 2019* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.
> 
> **Cons**: We used this service for several years, and were never set up on Auto-Pay.  My boss paid it using a credit card each year.  Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay.  If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year.  I tried to dispute it, even messaged the reps boss and she didn't reply.  They just sent us to collections.

-----

### "A must for any e-commerce merchant" — 5.0/5

> **Derek** | *4 August 2022* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Real-time user insights and notifications. When your business is open 24/7 it can be hard to step away but if you do step away and an issue arises, Uptrends will notify you immediately. Not only will you receive the notification but it will provide you with plenty of information about what the problem is so you can take quick and appropriate actions to fix it.
> 
> **Cons**: Uptrends has constantly evolved since we signed up and have yet to hit a roadblock or limitation for our use.  If we had one request, it would be related to the real-time user dashboard. We want to see active users and pageviews in real-time like Google Analytics provides vs. a 5-minute interval
> 
> Fantastic. The support team is great, and your product manager will always be in contact with you to let you know of new features or how to get the best out of your account with them.

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### "More than an uptime monitor" — 5.0/5

> **Nate** | *30 September 2022* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Other than the ease of implementation, the "hands on" nature of the customer success team, literally implementing monitors for us, showing us how to do it (vs pointing us to documentation), and even above that, proactively notifying us when a monitor needs to be updated and offering to make those updates for us. Wow\!
> 
> **Cons**: Hard to really say a true "con", but there were a ton of features we have not even used yet which are included in our subscription.  I would maybe like the ability to customize the uptime chart a little more.  Since our software deployments do not always happen within the same window, I would like a capability to sort of programmatically pause the monitor (at the start of a deployment, for example) and then reinstate so that customer-facing uptime charts show green or a planned outage vs. downtime.
> 
> 10/10 - great experience from onboarding to support. If anything, our internal team was not prepared to engage at the same level and we were the drag on getting the most out of Uptrends. Great value for money.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/66769/uptrends)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/66769/uptrends> |
| en | <https://www.softwareadvice.com/website-monitoring/uptrends-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/66769/uptrends> |
| en-GB | <https://www.softwareadvice.co.uk/software/66769/uptrends> |
| en-IE | <https://www.softwareadvice.ie/software/66769/uptrends> |
| en-NZ | <https://www.softwareadvice.co.nz/software/66769/uptrends> |
| fr | <https://www.softwareadvice.fr/software/66769/uptrends> |

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