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description: Review of Emburse Expense Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Emburse Expense Enterprise | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Spend Management Software](/directory/4086/spend-management/software) > [Emburse Expense Enterprise](/software/68141/emburse-chrome-river-expense)

# Emburse Expense Enterprise

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> Emburse Expense Enterprise is a cloud-based expense management solution for mid-sized and large businesses. Key features include automated approval routing, mobile access, split expense allocation, optical character recognition (OCR) technology, configurable screens and reporting.&#10;&#10;The modern workforce wants more from business technology. They expect every application to be intuitive, elegant and work flawlessly. They need technology to work at lightning speed. Emburse Enterprise makes employees happy, which makes CFOs and AP departments even happier.
> 
> Verdict: Rated **4.4/5** by 176 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 176 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emburse
- **Location**: New York, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Emburse for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more

## Features

- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Automated Receipt Matching
- Bank Reconciliation
- Categorisation/Grouping
- Compliance Management
- Configurable Workflow
- Corporate Card
- Credit Card Management

## Integrations (12 total)

- Cvent Event Management
- Demandbase One
- Dynamics 365
- Ellucian
- NetSuite
- QuickBooks Online
- SAP HANA Cloud
- Sage 100
- Sage Intacct
- Salesforce Sales Cloud
- UKG Pro
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Spend Management Software](https://www.softwareadvice.com.au/directory/4086/spend-management/software)

## Related Categories

- [Spend Management Software](https://www.softwareadvice.com.au/directory/4086/spend-management/software)
- [Financial Risk Management Software](https://www.softwareadvice.com.au/directory/4165/financial-risk-management/software)
- [Accounts Payable Software](https://www.softwareadvice.com.au/directory/1851/accounts-payable/software)
- [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software)
- [Expense Report Software](https://www.softwareadvice.com.au/directory/427/expense-management/software)

## Alternatives

1. [webexpenses](https://www.softwareadvice.com.au/software/102620/webexpenses) — 4.5/5 (1105 reviews)
2. [Sage Intacct](https://www.softwareadvice.com.au/software/1710/sage-intacct) — 4.3/5 (608 reviews)
3. [SAP Concur](https://www.softwareadvice.com.au/software/417747/sap-concur) — 4.3/5 (2240 reviews)
4. [Expensify](https://www.softwareadvice.com.au/software/133849/expensify) — 4.5/5 (1316 reviews)
5. [Zoho Expense](https://www.softwareadvice.com.au/software/392363/zoho-expense) — 4.6/5 (1187 reviews)

## Reviews

### "Powerful, Simple Expense Report Processing" — 5.0/5

> **Mark** | *25 April 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The OCR capability is outstanding - allows expenses to be captured either at time of issue using mobile app or by scan/email functionality.  Eliminated much of the manual data entry previously involved with expense reporting.  Customized business and compliance rules ensure that submission, routing, review and approval meet Firm policies.
> 
> **Cons**: The initial setup is very involved, as there are so many factors to consider.  Once set up, however, the ongoing maintenance is very minimal.
> 
> This application was a lifesaver during the pandemic - so glad that we had completed implementation in late 2019\!

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### "Emburse Chrome River Expense and Invoice Software is top notch\!" — 5.0/5

> **Adrienne** | *21 September 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Emburse automated many AP tasks and cut invoice processing time by 90%, resulting in more time for higher-value work. Users and admins especially enjoy the mobile features and the ability to see exactly where an expense or invoice is in the approval process.
> 
> **Cons**: The Emburse Chrome River help desk needs some work.  There are often lengthy turnaround times for their help desk.
> 
> Centralizing expense and invoice management increased visibility across the firm and streamlined AP processes. The firm reduced invoice processing time by 90%, cutting a 10-minute process per invoice to just 1-2 minutes. This gave the AP team significant time back for more strategic work. Additionally, Emburse’s mobile capabilities and credit card integrations enabled the firm to expedite client billing for more timely payments.

-----

### "Expense System on the Go" — 4.0/5

> **Jill** | *30 August 2019* | Packaging & Containers | Recommendation rating: 7.0/10
> 
> **Pros**: The flexibility of mobile use and user interface
> 
> **Cons**: The limitation of customization of Mexico VAT
> 
> The system has streamlines our expense process allowing us to eliminate paper reports and move the whole company to a single expense system

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### "Chrome River is terrible" — 3.0/5

> **Anthony** | *15 October 2024* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: the team is nice and they are well meaning
> 
> **Cons**: the chrome river was a disaster. some very basic things like check numbers were very difficult to obtain, this system was poor designed. and we had to pay for the useless system anyway\!
> 
> awful, a disaster. the system was so limited on what it could do and it did not provide information or functionality that we thought were basic and common sense.

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### "Experience with Chrome River" — 4.0/5

> **Philip** | *18 August 2022* | Defense & Space | Recommendation rating: 7.0/10
> 
> **Pros**: I really enjoy the compliance tools to help guide policy. This is helpful to take some human elements out to focus on less monotonous review.
> 
> **Cons**: There is major issue in using Hotel expense tools to be compliant with U.S. Federal regulations for travel and expensing to be compliant with FTR, JTR, and GSA per diem policies.
> 
> Overall it is a better experience for our review team and users from our old system.

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## Links

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