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About Agile CRM
Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management, a landing-page builder and knowledge base functionalities.
The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.
Users can track website visitors to analyze customer behavior, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options.
Agile CRM also includes task management functionality. Users can drag-and-drop tasks in lists, sort tasks, add notes and update task status.
Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter. Pricing is per user per month. Phone and email support is available.
Agile CRM pricing
Agile CRM has a free version and offers a free trial. Agile CRM paid version starts at USD 8.99.
Starting Price:
USD 8.99
Free Version:
Yes
Free trial:
Yes
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Agile CRM Reviews
Feature rating
5 reviews of 522
View all reviews
Roni
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 06/09/2023
AgileCRM automates digital marketing for us
Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version.
Pros
Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them.
Cons
At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects.
Michael
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 07/02/2024
Agile CRM - Lots of features, mediocre execution
I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.
Pros
Great features for the price. Nice User Interface. Intuitive.
Cons
Email marketing bounces back and other email challenges never really got resolved.
Reasons for Choosing Agile CRM
To get more features at a lower price point.Switched From
PipedriveReasons for Switching to Agile CRM
I chose it fo price and better features.
Antonia
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Monthly for Free Trial
-
Review Source
4
Reviewed on 20/10/2024
Good solution for small businesses
In my opinion, it is a good solution for small businesses.
Pros
It is all in one. Integrated sales, and services functions
Cons
Some limitations in customization. Its take some time to figure out it.
Jason
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 05/06/2023
A good mid level crm but not top shelf
Overall it’s a good tool but not our preference. We would use a competitor if we wanted the full crm experience.
Pros
It’s easy to navigate and use but not as easy and functional as other crms on the market
Cons
It feels disjointed. Other crms feel all inclusive and easier to use.
Reasons for Choosing Agile CRM
It was to help a client as they were already signed into a contract with smart sheets so we APId the data out of the system into anotherSwitched From
HubSpot CRMReasons for Switching to Agile CRM
The client was already using it so we had to operate from the same structure of software
Petteri
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 30/12/2023
Great product, unfortenately not updated anymore
Pros
The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing. I have tested many CRM softwares, and Agile CRM is by far the best for me.
Cons
The company behind Agile CRM launched 500apps, which includes crm.io; however, crm.io is not as yet as good and easy to use as Agile CRM. Agile CRM is not any more updated.
