---
description: Review of Leodesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Leodesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Leodesk](/software/689409/Leodesk)

# Leodesk

Canonical: https://www.softwareadvice.com.au/software/689409/Leodesk

> Leodesk is an all-in-one customer support and helpdesk platform combining shared inbox, live chat software, email deliverability tools (BYODKIM), automation \& SLA rules, a passwordless customer portal, and optional AI assist.

Who it's for: Support teams, CX leads, e-commerce brands, SaaS companies, and agencies who've outgrown Zendesk, Freshdesk, or a shared Gmail inbox and need a faster, more transparent support ticketing system.

Why teams switch: 41% faster first response times, 38% of tickets deflected before reaching an agent, 96% CSAT held even at high volume.

Key Features
- AI Customer Support
- Shared Team Inbox
- Help Desk \& Ticket Management
- Live Chat Software
- Email Support Management
- Workflow Automation
- SLA Management
- Customer Portal
- AI Reply Assistance
- Analytics \& Reporting
- Team Collaboration
- Shopify, Slack, Linear \& 30+ Integrations

Try it free: Free plan for up to 3 agents. Paid plans start at $15/agent/month with AI assist.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Leodesk

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Email Management
- Mobile Access
- Notifications
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Support Ticket Management
- Team Inbox

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/689409/Leodesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/689409-Leodesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/689409/Leodesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/689409/Leodesk> |
| en-IE | <https://www.softwareadvice.ie/software/689409/Leodesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/689409/Leodesk> |

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