---
description: Review of Smitey Ticket-System Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smitey Ticket-System | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Smitey Ticket-System](/software/695773/Smitey-Ticket-System)

# Smitey Ticket-System

Canonical: https://www.softwareadvice.com.au/software/695773/Smitey-Ticket-System

> Smitey Ticket-System is a helpdesk and ticket management solution designed for small to medium-sized businesses across a range of industries. It is deployed as a cloud-based platform, so no installation is required. Core features include ticket creation and tracking, automated ticket routing, priority management, and reporting dashboards. These tools help support teams organize incoming requests, assign them to the right agents, and monitor resolution times. Smitey Ticket-System also offers a self-service knowledge base, allowing customers to find answers without contacting support directly. Support for users is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Smitey

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/695773/Smitey-Ticket-System)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/695773-Smitey-Ticket-System/> |
| en-AU | <https://www.softwareadvice.com.au/software/695773/Smitey-Ticket-System> |
| en-GB | <https://www.softwareadvice.co.uk/software/695773/Smitey-Ticket-System> |
| en-IE | <https://www.softwareadvice.ie/software/695773/Smitey-Ticket-System> |
| en-NZ | <https://www.softwareadvice.co.nz/software/695773/Smitey-Ticket-System> |

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