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description: Review of Support Coach Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Support Coach | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Support Coach](/software/696156/Support-Coach)

# Support Coach

Canonical: https://www.softwareadvice.com.au/software/696156/Support-Coach

> Support Coach is an AI-powered quality assurance and coaching platform built for customer support teams at SaaS companies and businesses of various sizes. It is deployed cloud-based, accessible through any web browser. The platform analyzes support tickets and chat interactions, automatically scoring agent performance for consistent evaluation across all conversations. Personalized coaching recommendations are generated from interaction data, helping individual agents identify and address skill gaps over time. Performance dashboards give support operations managers a clear view of both team-level and individual-level metrics, making it easier to spot trends and track improvement. Integration with helpdesk platforms allows teams to connect Support Coach to their existing workflows without major setup changes. Automated quality scoring reduces the time managers spend on manual review, while data-driven reporting supports more informed decisions about training and staffing. Support options are available to help users get started and resolve issues as needed.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SupportCoach AI

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customer Experience Management
- Employee Coaching Tools
- Quality Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/696156/Support-Coach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/696156-Support-Coach/> |
| en-AU | <https://www.softwareadvice.com.au/software/696156/Support-Coach> |
| en-GB | <https://www.softwareadvice.co.uk/software/696156/Support-Coach> |
| en-IE | <https://www.softwareadvice.ie/software/696156/Support-Coach> |
| en-NZ | <https://www.softwareadvice.co.nz/software/696156/Support-Coach> |

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