About Intergy

Greenway’s electronic health record (EHR) and practice management platform, Intergy, offers a user-friendly, specialty-focused solution for ambulatory healthcare practices. It provides tools to manage chronic conditions, capture payer incentives, and thrive in the world of value-based healthcare. As a trusted adviser, Greenway fuels clients’ success by delivering innovative technology, quality services, and strategic partnership that help them grow profitably, remain compliant, work more efficiently, and improve patient outcomes. Intergy is available as a hosted or on-premise EHR and practice management system. Suitable for practices with multiple locations, Intergy caters to the needs of specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, FQHC/CHCs, and more. Intergy is also well-suited for independent practice associations (IPAs), accountable care organizations (ACOs), advanced surgical centers, and tribal health facilities. The Intergy Hosted bundle, a flat-rate per-provider per-month subscription, includes EHR/PM, provider-to-provider direct messaging, mobile, clearinghouse, analytics, patient portal and patient messaging, on-site go-live, and access to Greenway’s extensive Knowledge Center.
Intergy Software - Patient chart
Intergy Software - Claims management
Intergy Software - Visit note
Intergy Software - Analytics CQM dashboard
Intergy Software - Mobile EHR patient chart
Intergy Software - Analytics financial performance dashboard
Intergy video
Intergy Software - Patient chart - thumbnail
Intergy Software - Claims management - thumbnail
Intergy Software - Visit note - thumbnail
Intergy Software - Analytics CQM dashboard - thumbnail
Intergy Software - Mobile EHR patient chart - thumbnail

Intergy pricing

Intergy does not have a free version but does offer a free trial. Intergy paid version starts at N/A.

Pricing Details:
Contact Greenway directly for pricing information.
Free Version:
No
Free trial:
Yes

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Intergy Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 82 View all reviews
Rohan D.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2019

Intergy works well for us

Intergy PM has helped grow our business, increase efficiencies, and help ro reduce overhead.

Pros

The Intergy PM and Practice Analytics reporting system are great for our business. The ease of claims entry and transmission has helped streamline our processes.

Cons

Some of the Enterprise functions are meant for a large multi-specialty practice and not a RCM/billing company like ours. But it does not hamper our use of Intergy.

Alternatives Considered

NextGen Healthcare and eClinicalWorks

Reasons for Choosing Intergy

We needed a more robust PM system with EHR capabilities.

Reasons for Switching to Intergy

The PM reporting system was excellent and the price was better for us.
Cindy K.
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/10/2019

Intergy PM Review

It has been great. Our PM set-up phase and go-live went great. We were prepared and ready to go. Our billing did not miss a beat.

Pros

The billing set-up/features are easy to set up and easy to use.

Cons

I would like to see some more built in reports with filters. We can always run/write reports in Practice Analytics - but not all users have PA access. Some additional Finance and A/R reports would be great.

Alternatives Considered

MicroMD, NextGen Healthcare and eClinicalWorks

Reasons for Choosing Intergy

HealthPro was being phased out. One of the things I liked about Intergy was how similar it looked to HealthPro. Intergy also operates similar to HealthPro. I think this helped reduce staff stress when we were transitioning from HealthPro to Intergy.

Reasons for Switching to Intergy

We really liked Vitera HealthPro, and working with the Vitera company. When Greenway purchased Vitera, we decided to continue our successful partnership and move to Greenway Intergy.
Renita S.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2021

Greenway Intergy for Medical Practices

Overall experience is excellent. Greenway Intergy interfaces with our Phreesia tablet . When we have encounter issues the Support Team ;have been prompt, professional and will ensure the issue is resolved before hanging up the phone. Intergy personnel are great to work with. The system is "user friendly' for new employees. The upgrades ensure the system is current with new
innovative technology.

Pros

User friendly, with excellent support from Greenway Staff. Intergy meets all of our Medical Practice needs with Patient Medical Records, Finances, Billing, , Reports for Management. The system templates can be modified to meet the AAP guidelines, and Insurance Hedis measures. We are very pleased with the Greenway Intergy Software System.

Cons

We have experienced difficulty with meagering charts. If we have an patient put into the system twice, it is tricky merging the two charts into one.

Lance B.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 18/01/2020

I feel like I'm in bizarro world

We are a small practice and have sunk too much into changing so now we feel trapped. We have longtime employees talking of quitting because this system is such a frustrating mess. Supposedly there is an update "in the spring" that we are hoping at least makes the software useable.

Pros

We switched over from Primesuite early because Greenway told us if we did so there would be no extra charge for the new software and Primesuite was no longer being supported.

Cons

Where to begin? This software has literally brought our thriving practice to its knees. That in and of itself says it all. I have 2 partners in their later careers talking imminent retirement due to this system. I've been in practice 10 years and have found myself looking at other options solely due to the Intergy switch.

We were happy using Greenway Primesuite. Like all EMRs, it sucked but at least didn't get in the way of providing patient care. We were told Greenway would no longer be supporting Primesuite and so we assumed (wrongly it turns out) that at the very least we'd get an upgraded version of Primesuite. We couldn't have been more wrong. I feel like I've stepped back 15 years and cannot think of 1 improvement from the old software.

Customer Support has been abysmal. Greenway sent trainers to help us when we went live. Problem was they didn't really know how to use the system. Then on day 3 of going live there was an "update" that completely changed to look of the system and which the trainers had not received any training on. At that point they could no longer answer any of our questions and were learning along with us. The one bit of help in this whole mess was when our trainer admitted this EMR was crap but that they're all crap. Appreciated the honesty in a mess of lies.

Response from Greenway Health

Lance, we are sorry to hear of the difficulties you've encountered. We have escalated the matter on our end. You can expect to hear from a representative who can address your concerns and connect you with the training, support, and answers you need.

Replied 23/01/2020
Diana P.
  • Industry: Medical Practice
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2021

User Friendly and Full of Features

Pros

Intergy is very user friendly. It's easy to navigate and to find information on a patient as all activity pertaining to the patient stays within their Intergy account. The user doesn't have to go to separate areas of the software to piece together a story.

Scheduling and Patient Management is easy to use and flows nicely. Patient demographics are easy to navigate and the main information on a patient is located all on one screen.

Intergy has a robust variety of basic reports built in. For higher level, detailed reporting we use their Practice Analytics (separate system) but the ones within Intergy do give the basics needed for a practice. The ability to create and print custom letters is a great feature.

Charge and payment posting is easy to do. The financial activity portion of Intergy is well developed and one of the best compared to other systems I've seen. Tracking activity is easy and all transactions for a charge are easy to understand and follow. System allows for charges to be voided. Financial activity can also be reversed (payment takebacks, contractual adjustments, etc.) easily when necessary.

Cons

We encounter some issues regarding to set-up for our large multi-specialty practice with multiple sites and providers. We need the ability to have multiple costs centers for a provider but would have to purchase an additional provider user/license for this, which causes other issues. Fee schedule maintenance would be nice to have option to pull the allowable based upon POS.

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