CINC

Pros

What I like most about this software is the team behind it, who are constantly improving it, and listening to their clients about how to better serve them and make the experience better for their customers.

Cons

Difficulty creating sales funnels for segmented populations in the database. Would like to have registrations with Social Media logins to provide better data.... I wish one of their training centers was in my backyard.

Pros

I feel the information of the lead and the speed to lead and follow up is great

Cons

We get too many Cinc University emails, I think if we had the sales people send out good practices or advise from what is working with some people and not others.Maybe spend a week on a daily tip of labeling, scripts that are working, other suggestions of items we may not be using in the system

Pros

Lead capturing is excellent. The ability to text, call, or email in one platform is perfect for finding the medium which best suits each lead. The behavioral messaging can be very useful, though it's important to tweak it so it's appropriate for your business.

Cons

The app has gone through many updates, most of which seem to improve the look while diminishing the functionality. It is impossible to use the app and see what you need to do on any given day without spending a minute adjusting filters. On either desktop or app, you cannot easily schedule reminders for leads because the calendar regularly defaults to past dates, necessitating constant vigilance on the part of the user. You cannot prioritize tasks and reminders in your daily list, causing you to have to scroll up and down to find the next most important thing. Mass selection of leads for communications also often requires having to select leads multiple times after paging through them because they inexplicably become unselected. Basically, it is a powerful program that requires you to be careful when using it and also accept that functionality degrades with updates.

Pros

The contact management, exporting notes, landing pages within the website. Ways to filter our your leads dashboard, save those filters and make public within the team. PPC marketing options/return on investment.

Cons

The cost if you're a smaller team and/or don't plan on growing up to 50 agents.

Alternatives Considered

Brivity CRM, BoldTrail and Lofty

Reasons for Choosing CINC

All the options above, and it was a better option at the time as the team was growing above 5 agents.

Switched From

FirePoint

Reasons for Switching to CINC

All the products and features. The pricing for 1-50 users made more sense as we were planning on growing to a larger team.

Pros

The Lead Generation capabilities, consistency and ease of use is unmatched in the industry. The per lead cost and the reliability of CINC's system is critical to my business and I can rely on them 100% to deliver. Database management, reminder system, notes and all of the crucial lead stats/data are easy to see, easy to find and everything is clickable. If you don't use it- you need to.

Cons

On a Brokerage level, it lacks features leading us to adopt a second CRM. No marketing templates in terms of printables, nowhere to store docs or training videos for the Agents- really isn't designed as an all in one system- rather a powerful sales tool. Do one thing and do it well. CINC nails that part.

Alternatives Considered

BoldTrail and AgentLocator

Reasons for Choosing CINC

The KVCOre customer service was horrible, the leads were very expensive, the product was hard to use, many features didn't work properly in Canada, staff was rude, interface wasn't great. just a nightmare.

Switched From

BoldTrail

Reasons for Switching to CINC

Lead generation capabilities, ease of use, word of mouth.