About PracticeSuite











PracticeSuite pricing
PracticeSuite does not have a free version and does not offer a free trial. PracticeSuite paid version starts at USD 299.00/month.
Alternatives to PracticeSuite
PracticeSuite Reviews
Feature rating
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Program
My overall experience is great. I recommend Practice Suite to offices that are looking for a PM system. Our billing company doesn't purchase PM software. We always use the software our clients are using.
Pros
We love the reports in Practice Suite as well as the user friendly platform. We are able to upload paper eobs to payments and working rejections and denials are easy too.
Cons
It would probably be the EHR because so many providers like other ehrs and they get connected to Practice Suite for the billing side. I also wish there was a way to attach medical records to a claim for worker's comp. We use another PM system that allows us to attach medical records and send electronically. It's a very nice feature.
Reasons for Switching to PracticeSuite
Because it's my favorite program and its user friendly- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall Great Experience
Pros
Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend
Cons
Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.
Reasons for Switching to PracticeSuite
Our biller was familiar with the ease of the software and how it integrated with our current EHR.- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Bait and Switch tactics. Stay away or be disappointed down the line
ABSOLUTELY TERRIBLE. be ready for disappointment and shady tactics down the road.
Pros
many features and ease of use attracted us to this prodcut
Cons
After a couple years, they start to nickle and dime you. they will change up the contract. Every encounter over 450, they will charge you EXTRA for each encounter. This will drive up your cost massively. They will do this without even a phone call to discuss. You will see your cost double, triple. When you call for help, they ignore. Now we will have to spend money and time to move away. Extremely unethical
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great service
They have been wonderful. The positives outweigh the negatives. If we ever have questions on something they answer that day and that is huge in the medical field to keep the practice up and running.
Pros
The communication from PracticeSuite. They answer questions quickly and work hard to fix any issue that comes up.
Cons
It can be very complex when working in billing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Amazing Customer Service
Tech support is incredible. They respond quickly and courteously. In our office, guarantor's found it difficult to identify what patient had a balance. PracticeSuite support worked closely with me to perfect this process. Statements are being paid at a much faster rate. Saving hugely on time, and cost of sending paper statements, also increasing the revenue rate for patients payments.
Pros
The efficiency of sending patient statements, checking eligibility, easy way to process payment. There are some many functions.
Cons
There are some cross over issues with insurance duplicating when changed in Elation. Some people get frustrated if they can make one large payment, and have to give credit card information more than once when paying multiple accts. Some of the graphics aren't as users friendly in the beginning until your get it all down.