--- description: Review of Kitomba Salon and Spa Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kitomba Salon and Spa Software | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Tattoo Studio Software](/directory/4385/tattoo-studio/software) > [Kitomba Salon and Spa Software](/software/71987/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.softwareadvice.com.au/software/71987/kitomba Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/71987/kitomba?page=2) > Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. A continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support. Kitomba has all the basics you need to run your salon, spa or clinic combined with advanced features that will help you take your business to the next level. Kitomba features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, digital forms, time clock and time sheets, customisable loyalty and waitlist. We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. Our dedicated support team is available to help you 7 days a week including after hours and weekends. You’ll get the same free, unbeatable support whether you call, email or chat with us online. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kitomba - **Location**: Wellington, New Zealand - **Founded**: 2002 ## Commercial Context - **Pricing Details**: Kitomba has a variety of packages to suit your salon, spa or clinic. Please leave your details on the contact form and a Kitomba expert will be in touch with you. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United States ## Features - Access Controls/Permissions - Accounting - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Client Database - Client Management - Client Profiles - Commission Management - Confirmations/Reminders - Consent Management - Credit Card Processing ## Integrations (4 total) - Mailchimp - PayPal - Vish - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Tattoo Studio Software](https://www.softwareadvice.com.au/directory/4385/tattoo-studio/software) ## Related Categories - [Tattoo Studio Software](https://www.softwareadvice.com.au/directory/4385/tattoo-studio/software) - [Spa Software](https://www.softwareadvice.com.au/directory/2596/spa/software) - [Barbershop Software](https://www.softwareadvice.com.au/directory/4677/barbershop/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Salon Software](https://www.softwareadvice.com.au/directory/4710/salon/software) ## Alternatives 1. [Aura Salonware](https://www.softwareadvice.com.au/software/212392/aura-salonware) — 4.6/5 (83 reviews) 2. [Mangomint](https://www.softwareadvice.com.au/software/352584/mangomint) — 4.9/5 (300 reviews) 3. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) 4. [DaySmart Salon](https://www.softwareadvice.com.au/software/152899/DaySmart-Salon) — 4.4/5 (406 reviews) 5. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3479 reviews) ## Reviews ### "Great software" — 5.0/5 > **Toni** | *8 November 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: User friendliness. Available features. Customer support > > **Cons**: Not much I don’t like. The support team are always very helpful. The cost was a bit much for a small business but we have come to an agreement recently in which I am happy with. ----- ### "Kitomba review" — 4.0/5 > **Bianca** | *6 January 2026* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Kitomba had easy appointment management and booking features. The software was secure and simple to learn. > > **Cons**: There were occasional bug issues with connecting to the website. Customer support can be hard to get ahold of. > > Overall my experience with kitomba was alright. Had some features that I liked and some that could be improved on. ----- ### "Kitomba 1 star" — 1.0/5 > **Luke** | *17 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Most software platforms offer the same functionality Kitomba is easy to use and reliable but that’s it. It’s multi site is good to use but tired and needs a facelift > > **Cons**: Lack of development they are 5 years behind and always playing catch up. Lack of investment in bringing new ideas and tech to that is standard on other platforms Kitomba pay was a disaster equipment didn’t work (in any location) caused massive issues and they didn’t do anything about it > > Treated me and my business with disdain partnered with less than reputable 3rd party payment providers that provide no oversight for when something goes wrong honestly avoid there are better platforms ----- ### "It's okay" — 4.0/5 > **Laurie** | *6 November 2019* | Fine Art | Recommendation rating: 6.0/10 > > **Pros**: being able to split services over multiple staff through the online booking pin for logging in/out restricted access for certain staff being able to see which login made an appointment/change (although super annoying that kitomba one is shown as 'online appointment' rather than the staff members name) Targets visible from kitomba 1 (annoying that staff seem to be able to see each others targets, and would be great to be able to set an hourly target for staff who frequently change hour or an alternating one for those who alternate hours over a fortnight or month) tiered pricing/timing > > **Cons**: It being installed on the desktop means there are so many chances for issues - we had an issue with our power supply and ended up with kitomba being corrupted multiple times (while this is a user issue it is very annoying that it's able to happen at all - a cloud based option like timely wouldn't do it) The online booking only has the ability to set 'packages' not specifically titled sections - having multiple drop down menus would be better - eg Colour and Cut, Colour and Blowdry, Promotions It would be great if it could at least try to add all services in a package to be with the same staff member when they choose (anyone) from the online booking so that it's not spread over multiple people when one person could have done all of the services It would be great if the cautions/alerts were visible earlier in the booking process, as you currently don't see it - or aren't able to read it easily until the appointment has already been created (in a situation where you have a note such as - 'DON'T BOOK THIS PERSON IN' it would be great to see straight away The reports are really clunky to use and don't have clear names that explain what they do - why is there not an easy to use report for retail sold on kitomba one? Kitomba one could do with better reports in general - maybe gather feedback as to what people think is missing? K1 should have the ability to bring up pricing for services and put sales through In general seeing pricing should be easier than setting up a quote > > I like kitomba - it makes sense, it just seems out dated. We were using timely before and made the change due to certain kitomba features - however didn't realise how many timely features we were going to miss. I have much more feedback than what is above so if anyone is interested I'm happy to be contacted. At this stage I'll definitely be looking at moving back to timely when our contact is up as they're constantly innovating ----- ### "Best product available\!\!\!" — 5.0/5 > **David** | *12 July 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to monitor not just appointments but key critical business information in stock control, staff hours and KPI’s make this Kitomba number 1. If you couple this with the advanced marketing and integrations and the return on investment disappears. Support is next level, personal and quick. > > **Cons**: I would love to be able to track lead development better, but this does not detract from the overall experience. > > Phenomenal is how we would describe our experience with Kitomba. Easy set up, innovative features added regularly, clear reporting and excellent support. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/71987/kitomba?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/71987/kitomba) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data