About BigCommerce
BigCommerce pricing
BigCommerce does not have a free version but does offer a free trial. BigCommerce paid version starts at USD 29.95/month.
Alternatives to BigCommerce
BigCommerce Reviews
Feature rating
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Reliable and Powerful Ecommerce Management Platform
First of all, i have to say, this platform will never collapse your financial stability. It really worth for your investment. BigCommerce is the main reason to grow our product sales in our business. This platform gives you ability to manage your all the business needs from one single place in a professional way. And this platform is not only to sell Digital Goods but also Physical Goods. BigCommerce offers a grate experience for both Business side and Customer side.
Pros
BigCommerce Support team is excellent. They respond to our inquires quickly with solutions. They are available on 24/7 for our support which is a grate thing about this platform that their competitors don t have. This platform offers lots of features that will help, any kind of online businesses. Such as Store setup, Inventory Management, Order Management, Marketing Tools, Website Builders and many more. Platform is very easy to adopt. Easy to configure. It offers many integration options with other tool, which makes this platform has no limitations. It has grate security features, so you have nothing to worry regarding any security issues. that helps us to build trust with our customer base. It has lots of custom templates that we can create colorful and attractive checkout pages and designs.
Cons
Their plans has Sale Limits. Also, the ability to recover abounded carts is available only in Higher-Tier Plans. Other than that, there is nothing to complain.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great e-commmerce platform if you can't afford custom designs but have a large inventory of...
The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.
Pros
I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.
Cons
Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
BigCommerce Honest Review
I didn't like BigCommerce. It was not user intuitive and the customer service was terrible. If you want to cancel the subscription, it is a multi step process and hard to accomplish.
Pros
I liked that it was pretty easy to set up and use a free template. It looked clean and basic.
Cons
I had trouble converting customers and having to pay high amount for good template. It looks good until you dive under the hood and then it is not what is expected. The fees are also very high compared to Wordpress or other alternatives.
Reasons for Choosing BigCommerce
I thought it would be better because of lower fees but ultimately I found out that it was not a good option to switch to BigCommerce.Reasons for Switching to BigCommerce
It looked enticing and seemed to be better than the competition. However, upon building a website, I found that the other alternatives were WAY better.- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great ecomm site for your business
I like the metrics & the options available
Pros
Customer support is great, they get you fixed up really quick
Cons
nothing really. Maybe could include a few more features for the base pricing. other than that, it's great
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Bigcommerce edged out the competition for my online store.
I tried several shopping cart e-commerce solutions and found that Bigcommerce suited my needs the most. I ended up using a free style template and customized it myself saving me a lot of money. Online and phone support are top notch!
Pros
The ease of use was a major factor in my decision to go with Bigcommerce. There are many choices out there for online retailers to build their storefront. I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.
Cons
There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available. Custom styles get very costly. Some features that should be standard are non existent.
