About Uptime Cloud Monitoring

Uptime.com is a cloud-based website monitoring solution that caters to businesses of all sizes across various industries. The solution alerts organizations when connected websites are down and offers features including uptime reporting, uptime monitoring, website virus checking and domain health monitoring. Uptime.com provides businesses with uptime and server response reports on a daily, weekly or monthly basis. Website server monitoring can be done from multiple locations which alert users if web server’s status is changed. In addition, users can monitor domain health by monitoring web, email, blacklist and more by performing various tests. Additionally, Uptime.com helps users to receive alerts from different apps by integrating with applications such as HipChat, Pushover, Slack, Twitter, Jira Service Desk and Pagerduty. Services are offered on a monthly subscription basis that includes support via online helpdesk, email, documentation and over the phone. Mobile applications for Android as well as iOS devices are also offered by the solution.
Uptime Cloud Monitoring Software - User monitoring
Uptime Cloud Monitoring Software - Uptime report
Uptime Cloud Monitoring Software - Transaction monitoring
Uptime Cloud Monitoring Software - Status page
Uptime Cloud Monitoring Software - Domain health check
Uptime Cloud Monitoring Software - Alerts
Uptime Cloud Monitoring Software - User monitoring - thumbnail
Uptime Cloud Monitoring Software - Uptime report - thumbnail
Uptime Cloud Monitoring Software - Transaction monitoring - thumbnail
Uptime Cloud Monitoring Software - Status page - thumbnail
Uptime Cloud Monitoring Software - Domain health check - thumbnail
Uptime Cloud Monitoring Software - Alerts - thumbnail

Uptime Cloud Monitoring pricing

Uptime Cloud Monitoring does not have a free version but does offer a free trial. Uptime Cloud Monitoring paid version starts at USD 19.00/month.

Starting Price:
USD 19.00/month
Free Version:
No
Free trial:

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Uptime Cloud Monitoring Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
5
Customer Support
4.5
5 reviews of 35 View all reviews
Wes B.
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2018

Reliable monitoring system, very flexible.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

- Easy to use, very clean design
- Notifies quickly of any detected outages
- Reliably detects even small/brief outages
- The wide variety of things that can be monitored, including APIs & multi-step pathways
- Very quick to navigate through the various console pages
- API access to the reports that can be integrated into internal applications
- Documentation is very thorough
- Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Saransh K.
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2020

Uptime monitoring with performance metrics that more people should know about

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Response from Uptime.com

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at [email protected]

Replied 29/01/2020
Deon W.
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
5

2
Reviewed on 05/05/2020

Zero African Footprint

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros

I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons

We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Response from Uptime.com

Greetings Deon,

We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.

Are you certain that your experience was with Uptime.com?

Replied 18/05/2020
Bryant L.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 16/02/2021

Uptime.com provides quality external monitoring

We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.

Pros

-Robust API
-Multiple monitoring locations
-Easy configuration
-Useful data

Cons

-Instead of a ping monitor showing "down" it shows as "1200ms"
-No multi-tenant support

Franz M.
  • Industry: Information Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2018

Works great!

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Response from Uptime.com

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at [email protected]

Replied 24/10/2018

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