--- description: Review of Mission Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mission Suite | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Consulting CRM Software](/directory/3837/consulting/software) > [Mission Suite](/software/74373/mission-suite) # Mission Suite Canonical: https://www.softwareadvice.com.au/software/74373/mission-suite Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/74373/mission-suite?page=2) > Mission Suite is a cloud-based customer relationship management (CRM) platform for small to midsize businesses that helps automate day-to-day sales and marketing processes. The software enables teams to track sales pipelines, create a database of email marketing campaigns and use content, landing pages and social channels to find the right prospects. Key features of Mission Suite include marketing automation, client communication management, email marketing, customer segmentation, lead generation and scoring. It allows businesses to focus on appointment booking and deal closures while it streamlines follow-up processes through automation. Mission Suite’s CRM supports third-party applications such as Zapier, PieSync, QuickBooks, PandaDoc, RightSignature, PayPal, Authorize.net, BlueSnap and allows integration with custom application programming interfaces (APIs). The product is available on monthly subscriptions and extends support via phone and email. > > Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 51 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mission Suite - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - API - CRM - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customisable CTAs - Document Storage - Drip Campaigns - Dynamic Content - Email Management - Email Marketing - Forecasting - Interaction Tracking - Internal Chat Integration - Landing Pages/Web Forms - Lead Generation - Lead Management - Lead Qualification ## Integrations (1 total) - Zapier ## Support Options - Chat ## Category - [Consulting CRM Software](https://www.softwareadvice.com.au/directory/3837/consulting/software) ## Related Categories - [Consulting CRM Software](https://www.softwareadvice.com.au/directory/3837/consulting/software) - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software) - [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software) - [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software) ## Alternatives 1. [EngageBay CRM](https://www.softwareadvice.com.au/software/83835/engagebay) — 4.7/5 (907 reviews) 2. [LeadSquared](https://www.softwareadvice.com.au/software/33191/leadsquared) — 4.3/5 (167 reviews) 3. [Creatio CRM](https://www.softwareadvice.com.au/software/5948/marketingcreatio-international) — 4.7/5 (133 reviews) 4. [Freshsales](https://www.softwareadvice.com.au/software/113796/freshsales) — 4.5/5 (621 reviews) 5. [Gold-Vision CRM](https://www.softwareadvice.com.au/software/13928/gold-vision-crm) — 4.6/5 (131 reviews) ## Reviews ### "Mission Suite Review" — 5.0/5 > **Anthony** | *8 March 2019* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to navigate through the system. > > **Cons**: That I cannot delete my contacts on demand. > > Great experience. ----- ### "Best Automated CRM for the money" — 5.0/5 > **Charissa** | *27 February 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize, automate and track everything you do in this is fantastic. It is the best CRM I have used. I have completely automated our onboarding process from signature, to technician and then to the account management team. This notifies each person when it’s there turn to add a touch to the CRM entry and at the end it follows up with a survey to the client and a regularly scheduled QBR. The account manager receives an email when the QBR rolls around and the client can as well. The visual tracking of opportunities from lead to signature makes this invaluable. Then you can run reports on this. There are so many nooks and crannies it can take you a long time to take advantage of it all, but they do provide in depth setup at an additional cost. Or you could be like myself and dive into. > > **Cons**: Some of the integration is lacking. It is available since we have access to an API, but requires development. It does have a range of Zapier plugins, but I’d like to see even more integrations. Sometimes it can be a challenge to add an integration, where another CRM like Zendesk or Salesforce you can just double click and start taking advantage of new tools. If you have a large database, this can get pricey since it’s charged per team member. A limited ability to modify what you add in the new contact window. Once they are added you can go in and edit this, but it could speed the process up if this was editable. Some of the more complex automations had hiccups which needed help on the developer level to fix. That being said, the support has been amazing and quick to fix issues or provide upgrades. Automations could use more organization. If you have a lot, they start to get buried in a long list. The widgets in the dashboard are limited, so you can’t track certain custom reports. > > This is an amazingly powerful CRM, the ability you have to customize, automate and create reports is beyond compare. I’ve looked at what others are doing with other CRM software and I haven’t seen anything like it. I may have listed a lot of cons, but this is going to be with any CRM software. The more tools you have, the more opportunities there are to nitpick. Where other CRMs are allowing outside developers to integrate with them, Mission Suite has built this all into one package at an incredibly reasonable price. On top of that I don’t think you can find some of their tools, especially with the level of automation, with anything else out there. ----- ### "Newbie" — 3.0/5 > **Verified Reviewer** | *8 March 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like that it's user friendly and easy to learn. > > **Cons**: System many times freezes or closes when creating emails. > > Good so far ----- ### "The Best Value in CRM/Marketing Software" — 4.0/5 > **Will** | *27 February 2019* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I love the fact that Mission Suite has practically everything I need to run my business in one spot. I still use some other programs, like Quickbooks for accounting, but I got rid of email subscriptions, booking calendars, etc. I also love the fact that it is priced on the size of the list, and not by users. This means I can create accounts for each of my clients as well as team members. It also encourages me not to keep a random list of inactive email addresses. > > **Cons**: I tell folks that Mission Suite is Jack of All trades and an Ace of none (Unless you have a membership organization with different roles/chapters/etc. It is the best for that). Realistically, are there more robust booking calendars, more user friendly email systems, and integratable CRMs - yes. But not THAT much better for the ridiculous amount they charge you (per user), and then you're dealing with multiple systems, vendors, and payments. Not worth the hassle, and Mission Suite works great. > > Most of all, customer support is fast, efficient, and personalized. I am exceptionally happy with it's functionalities, and eager to incorporate more of them, and continue to use the system in growing my business. I refer Mission Suite on a regular basis. ----- ### "I never thought I would love a CRM." — 5.0/5 > **Katie** | *27 February 2019* | International Trade & Development | Recommendation rating: 10.0/10 > > **Pros**: The software is intuitive. When I was trained on Mission Suite the first day of my position, I found it easy to use and did not have to refer to my notes much past a day or two. There are also "help" tools available on the pages that give specific instructions to achieve the task you intended. In addition, I appreciate the automation of the software. Once you set up a workflow within the system, everything happens for you so that is one less worry as you go through your day to day tasks. Scheduling events, sending emails for various reasons, assigning tasks to my colleagues, and getting notifications to complete a task all become easier because of the automation. Furthermore, as we help members with projects, we are able to track the progress of the project within Mission Suite. Finally, the search and filtering feature makes my life easier as I am able to find a group of people within one or two clicks. > > **Cons**: The only thing I have found not to be automated is that when I have a company renew their membership, I have to go in to each company member's profile to change the renewal date. > > The biggest benefit I find with using Mission Suite is the support I receive from Ian. I can easily book a training with him to learn more about the features, and he responds to my emails within a few hours. The customer service I receive from Mission Suite is one of the best. The automation aspect of Mission Suite is by far the best feature the software has to offer. I never thought I would say that I love a CRM, but I do love using Mission Suite. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/74373/mission-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/74373/mission-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data