---
description: Review of wJewel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: wJewel | Reviews, Pricing & Demos - SoftwareAdvice AU
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# wJewel

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> WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and organizes retail store processes from purchasing to point-of-sale. It provides a fully-featured POS system that covers all facets of retail operations such as sales, appraisals, customer relationship management, inventory management, repair orders, AR/AP, scrap gold purchase, store credits, gift cards, salesman commission, banking, employee hours tracking and more.&#10;&#10;With WJewel, businesses can track sales, customer repairs, active customers, inventory, and purchases. Integration with Shopify or other business websites, RFID, and export to transfer to QuickBooks options are available.&#10;&#10;Other versions of Wjewel are available for jewelry wholesalers and manufacturers, diamond dealers, and refineries, which include UPS/ParcelPro, FedEx, malcaAmit integration, and EDI capabilities.
> 
> Verdict: Rated **4.8/5** by 72 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 72 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ishal
- **Location**: Great Neck, US
- **Founded**: 1998

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: As Low as $99
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish, Turkish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina and 143 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Catalog Management
- Commission Management
- Consignments
- Credit Card Processing
- Customer History
- Customer Management
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments

## Integrations (13 total)

- Avalara
- FedEx Ship Manager
- Gia
- Integrated Payments
- Microsoft Excel
- Online Auction System
- QuickBooks Online Advanced
- Salesforce Platform
- Sellbrite
- Shopify
- TaxJar
- Twilio
- USPS Certified Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)

## Related Categories

- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Retail POS Systems](https://www.softwareadvice.com.au/directory/4562/retail/software)
- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)
- [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software)
- [Jewellery Store Management Software](https://www.softwareadvice.com.au/directory/36/jewelry-pos-software/software)

## Alternatives

1. [PIRO Fusion](https://www.softwareadvice.com.au/software/322701/piro-fusion) — 3.8/5 (4 reviews)
2. [RepairDesk](https://www.softwareadvice.com.au/software/30973/repair-desk) — 4.7/5 (244 reviews)
3. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3021 reviews)
4. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (713 reviews)
5. [Valigara](https://www.softwareadvice.com.au/software/209851/valigara) — 5.0/5 (27 reviews)

## Reviews

### "Software review" — 5.0/5

> **Tim** | *18 November 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Very affordable and lots of options. Easy to set up and get going.
> 
> **Cons**: A little confusing on what fields to fill in for tagging.
> 
> Great customer service\! Quick call back for questions.

-----

### "Very Pleased\!" — 5.0/5

> **Catherine** | *21 June 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is 5 stars. The team has always been quick to respond.
> 
> **Cons**: Since we are using it on an apple product, I think the software runs slower. Not a big deal, but I am sure it runs better on a regular PC.

-----

### "Customer service doesn’t help you" — 1.0/5

> **Ernest** | *26 May 2022* | Retail | Recommendation rating: 1.0/10
> 
> **Pros**: Easy to use once it’s correctly set up.
> 
> **Cons**: The representatives for the company do not help you at all. I messaged and called them numerous times with no help. Even had to hire an IT guy to get the program set up.
> 
> The software is good. The customer service doesn’t help with anything.

-----

### "This program is a pleasure to use\!" — 5.0/5

> **lisa** | *20 May 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It allows us to track our repairs from start to finish\!
> 
> **Cons**: It was a learning curve for some of our employees who are not very computer savvy
> 
> We are thrilled with the product\! It covers all aspects of our business (and then some\!)

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### "Best System for function and Price" — 5.0/5

> **MEREDITH** | *20 November 2023* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10
> 
> **Pros**: Cost, Ease of setup, Customer Support, Item entry details.
> 
> **Cons**: Not fully customizable, Limited accounts receivable reports
> 
> Overall we have had a great experience with this system.  It is cost-effective, easy to implement and the training of employees was also a smooth process.  Customer support is always available and a quick response time.  We have in many instances needed to adapt the program for our retail customers and EDI functions, and we have always been to reach out and make an update.  We can keep track of items down to a very detailed level and track and manage inventory effectively. I would highly recommend this system.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/74376/wjewel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/wjewel-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/74376/wjewel> |
| en-GB | <https://www.softwareadvice.co.uk/software/74376/wjewel> |
| en-IE | <https://www.softwareadvice.ie/software/74376/wjewel> |
| en-NZ | <https://www.softwareadvice.co.nz/software/74376/wjewel> |

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