Yelp Guest Manager

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead.
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability.
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day.
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality.
Yelp Guest Manager video
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead. - thumbnail
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability. - thumbnail
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day. - thumbnail
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality. - thumbnail

Yelp Guest Manager pricing

Yelp Guest Manager does not have a free version. Yelp Guest Manager paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
No

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Yelp Guest Manager Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.6
Customer Support
4.3
5 reviews of 337 View all reviews
John
John
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 09/04/2019

As good a way as any to make a dinner reservation - dare I say a better way?!

Yelp Reservations is an awesome and needed innovation. I have used it with success many times, and I'll continue to use it :)

Pros

You can make reservations on the same app that you use to find new restaurants, or to find restaurants in an unfamiliar place, meaning you don't have to go find that restaurant's website to book, find hours, etc, or open another app like Open Table or Tock!

Cuts out extra steps, makes things easier, super valuable for the traveller, the recent transplant, or the simply hangry!

Cons

Yep does a lot, but it does SO much that sometimes the feature you want/need is difficult to find. Busy interface, plus the fact the the restaurants don't necessarily check or correct the content of their Yelp page means sometimes things don't work out like you expected. But Yelp does a good job of being accurate most of the time!

Linda
Linda
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 24/09/2020

Yelp Reservations

Overall it's a great application and easy to use instead of waiting on the phone to make a reservation.

Pros

This is one of the easiest ways to look up business operation hours and services they offer. It also provides customers to opportunity to write a review about their experiences in real time.

Cons

I have not yet to experience any issues with this software. It's simple to use and offers detailed information.

Omar
Omar
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/08/2018

Do not use it for advertisement, it is great as free service only

Great as free service, and the worst platform for the worth of dollar for advertisment.

Pros

As a user Yelp is good and helpful, even though we have some reviews which are not reliable.

Cons

I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week!!! I told them I dont want to deal with you, and the calls are still going till today, more than two years.

Jennifer
Jennifer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

4
Reviewed on 06/05/2020

Yelp Reservations!

I think its useful if you are not already used to open table, which has a much more user friendly interface. Yelp fell short for me there.

Pros

So, what I did like about this I suppose is that its relatively user friendly, they also offer some good tips for restaurant goers.

Cons

I felt like at times it was tough to see what times were actually available, so not as easy as open table. I would say I prefer open table

Elio
Elio
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 25/11/2018

Yelp Reservations. A new useful feature for yelp.

My overall experience has been positive, I use to make personal and business meal reservations.

Pros

Yelp Reservations allows me to make online restaurants reservations in an easy way without spend to much time looking. Also, Yelp also offers good advice in terms of places nearby to eat, categorized by type of food, cost and rating.

Cons

Several restaurants are not yet affiliated to this systems, so the feature is not available for all or them. Also Yelp reservations could improve if the menu of the restaurants are available in their site.

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