Yelp Guest Manager

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead.
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability.
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day.
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality.
Yelp Guest Manager video
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead. - thumbnail
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability. - thumbnail
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day. - thumbnail
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality. - thumbnail

Yelp Guest Manager pricing

Yelp Guest Manager does not have a free version. Yelp Guest Manager paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
No

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Yelp Guest Manager Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.6
Customer Support
4.3
5 reviews of 337 View all reviews
Phoebe
Phoebe
  • Industry: Writing & Editing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2020

The Top Application for Your Restaurant!

Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year.

Pros

Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations.

Cons

I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly.

Karissa
Karissa
  • Industry: Primary/Secondary Education
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/08/2021

Great for Planning Outings!

Pros

Upon downloading the app, it’s incredibly easy to sign in or create an account. Then, you can filter the types of restaurants or places you were looking for by price, location, hours operating and rating. You can even make appointments or reservations which is a big convenience. My husband and I love to go out to eat so we love looking at the reviews and pictures of dishes to try.

Cons

The old version of this app was difficult to maneuver and wasn’t very user-friendly. However since they have updated it, it is incredibly easy and user-friendly.

Omar
Omar
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/08/2018

Do not use it for advertisement, it is great as free service only

Great as free service, and the worst platform for the worth of dollar for advertisment.

Pros

As a user Yelp is good and helpful, even though we have some reviews which are not reliable.

Cons

I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week!!! I told them I dont want to deal with you, and the calls are still going till today, more than two years.

Daria
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2019

One stop

Frustration-free experience. Booking is very simple and takes 30 seconds.

Pros

I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient,

Cons

I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call.

Harsh
Harsh
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2021

Great website to check restaurant's review and book

As I mention to my friends, looking for a restaurant, go check them on Yelp and you can easily decide whether to go or not.

Pros

It has most reviews about any restaurant. It becomes "one place to book a restaurant" website where you can order, pay, check review, view photos, get the directions and even message the restaurant. What else do you need when you are hungry and don't have to browse different websites.

Cons

Sometimes I feel disappointed when Yelp doesn't allow to place order as they don't have tie-up with the website.

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