--- description: Review of Yelp Guest Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Yelp Guest Manager | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Mobile Point of Sale Systems](/directory/1400/mpos/software) > [Yelp Guest Manager](/software/74976/yelp-reservations) # Yelp Guest Manager Canonical: https://www.softwareadvice.com.au/software/74976/yelp-reservations Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/74976/yelp-reservations?page=2) > Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. > > Verdict: Rated **4.5/5** by 336 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 336 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Yelp - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing Details**: Please visit our website (restaurants.yelp.com/yelp-restaurants-pricing) for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Billing & Invoicing - Employee Management - For Restaurants - Multi-Location - Online Booking - Online Ordering - Online Payments - Order Management - Point of Sale (POS) Integration - Real-Time Updates - Reporting/Analytics - Reservations Management - SMS Messaging - Table Management - Third-Party Integrations - Wait List Management ## Support Options - Phone Support - Chat ## Category - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) ## Related Categories - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) - [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software) - [Online Ordering Systems](https://www.softwareadvice.com.au/directory/3717/online-ordering-system/software) - [Restaurant CRM Software](https://www.softwareadvice.com.au/directory/3840/restaurant-crm/software) ## Alternatives 1. [SpotOn](https://www.softwareadvice.com.au/software/96536/spoton-restaurant) — 4.3/5 (368 reviews) 2. [GloriaFood](https://www.softwareadvice.com.au/software/180979/gloriafood) — 4.6/5 (68 reviews) 3. [Simphony POS](https://www.softwareadvice.com.au/software/185731/oracle-micros-simphony-pos-system-for-restaurants) — 4.2/5 (26 reviews) 4. [Gofrugal](https://www.softwareadvice.com.au/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 5. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (713 reviews) ## Reviews ### "Not as good as OpenTable" — 4.0/5 > **Rev. Corey** | *16 July 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I like how integrated it is with Yelp, which I use often. > > **Cons**: Not as good as OpenTable, as it seems the OT is used more often by local businesses. ----- ### "Used it multiple times for reservations" — 4.0/5 > **Krista I.** | *2 April 2020* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: I like yelp res. because i was able to see different restaurants and decide where I wanted to eat/reserve. My husband and I use it often when we travel-especially for NYC. > > **Cons**: There was not very much that I did not like about the program/reservation. > > Good- I plan to continue to use it. ----- ### "I've used Yelp Reservations when I've been on Yelp and see reservations are available." — 3.0/5 > **Jenny** | *9 May 2018* | Recommendation rating: 6.0/10 > > **Pros**: If I'm already on Yelp looking for a restaurant and I happen upon a restaurant I definitely want to make a reservation at and see reservations are possible to book via Yelp directly, I'll use Yelp Reservations. The user experience is quick and seamless and comparable to reservation competitors like OpenTable and Resy. I like that because it's familiar, it's easy and it's not overcomplicated. The email confirmation follow-up is always good, too. Pretty standard, but good nonetheless. > > **Cons**: I dislike 2 main things about Yelp Reservations. First (on desktop) if you're on Yelp Reservations then decide to change what cuisine or what neighborhood you're looking for in the search bar, the search generates regular Yelp results vs. Yelp Reservation results. You have to click "Make a Reservation" again at the top, which is annoying and makes the experience slightly less seamless. It's not a HUGE issue, but one or two extra steps to a consumer is one too many since the reservation booking alternatives don't have this issue. Second, it's frustrating that the search results generate neighborhoods FAR beyond the neighborhood you're searching for. It makes sense for neighborhoods relatively near the original neighborhood search to pop up but it's just not OK for neighborhoods in different states to pop up. I'd MUCH rather have less search results pop up. ----- ### "Yelp Reservations" — 4.0/5 > **Linda** | *24 September 2020* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: This is one of the easiest ways to look up business operation hours and services they offer. It also provides customers to opportunity to write a review about their experiences in real time. > > **Cons**: I have not yet to experience any issues with this software. It's simple to use and offers detailed information. > > Overall it's a great application and easy to use instead of waiting on the phone to make a reservation. ----- ### "Yelp Reservations\!" — 4.0/5 > **Jennifer** | *6 May 2020* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: So, what I did like about this I suppose is that its relatively user friendly, they also offer some good tips for restaurant goers. > > **Cons**: I felt like at times it was tough to see what times were actually available, so not as easy as open table. I would say I prefer open table > > I think its useful if you are not already used to open table, which has a much more user friendly interface. Yelp fell short for me there. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/74976/yelp-reservations?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/74976/yelp-reservations) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data