15Five

Pros

Super easy to use - no 'training' necessary (even though it is available). Get's the team to think every week about what's important, how they can be intentional with their time, what they want to achieve and how to bring ideas to the table. The performance management software takes conversations to where they should be - improving the working life of employees. It's development focussed and doesn't take long to do. The new homepage allows each team member to use the product daily to stay on top of what's important. We use the rating out of 5 each week as a key company metric to get a sense of how our team are feeling about work.

Cons

We recently engaged a points based recognition program which I fear will replace the high5's. I'm wondering if this could be integrated somehow as the high5's were a real motivator for the team. From what I can tell, there is no analysis tool at the end of a review period to analyse the 'manager only' data so see what ratings were provided across the board. It would be great to use a talent rating in the system too which showed where our high performers were.

Pros

I'm in the 30th year of my working life and career and have been fortunate to have seen a lot tools that center around the human resources arena. There are a lot of good ones out there and I've used many of them with success. But there is something different about 15Five. This tool gives you the right-size touch points to measure your team's temperature all along the way. Too many companies rely on annual reviews, or semi-annual if they are proactive to gauge their employee's mindset and solicit feedback. Two days out of the year doesn't come close to providing meaningful data. 15Five offers up a non-threatening way to check-in with your team and make sure everyone is in the game. There have been times where the 1-5 scale for "how did the week go" produced a "3" response. It presented the opportunity to ask the right questions and correct any challenges within a 5-day timeframe instead of the traditional 6-month interval. In some instances, the lower rating was based on factors outside of work which is helpful to know as well because home and work life always comingle despite our best efforts to separate the two. All-in-all... an extremely valuable tool.

Cons

Perhaps a few more analytics for managers to check into but nothing that takes away from the overall value of the tool.

Pros

Some of the features were useful, such as the weekly check-in with customizable questions.

Cons

15Five's customer service was very poor. If you so much as add a single additional employee for a single day, they will bill you immediately. If you seek to put a hiatus on using 15Five services, they will NEVER refund or credit or work with you in any way.

Pros

I have been using 15Five for years, with multiple companies. Then when I met the CEO and crew at an event and spoke with one of the product leaders for their future performance review feature they wanted to roll out, it seems they ended up using EVERYTHING I described to them in detail of how I thought the NEW version of performance reviews should be like when they launched "Your Best Self"! (Very flattered and stoked) We've already trained the team and coined it as Jelli's YBS. I was using BambooHR's perf review and switched immediately. Also their High Fives have a great tracking source I find very valuable.

Cons

CS is always a tricky subject. Even though they have a great chat feature, the person I was speaking to was helpful and listen to the challenge with my BambooHR and 15Five integration, I believe she resolved the issue, but I never heard a follow up or closing ticket confirmation

Pros

15five is simple and easy to manage. Through time it has helped me realize how a treat my goals, and no surprise turns out I plan a lot and achieve little due to the fact that I get distracted with other goals along the way and forget the base ones. 15five allows me to see that by the end of each week, so now I plan less but stick to the goals that matter.

I love the "High Fives" as I can congratulate team mates that helped me along the week. I also get high fives and get a sense to whom and what department my work is having the best impact, and which are not.

Cons

It does not have a statistical feature for the goals, so I use spread sheets to calculate goals that require a percentage. ANd most goals do if I want to have a sense of how much I have covered (20%, 33,54% etc.). So it still requires external tools to complete a report. A percentage calculator would be an easy thing to implement.

I just found out that there is a vacation feature. But it was really buried in the configuration pannel, I would expect to see it on a more relevant section, like the main navigation top bar.

OKR training for customers. I have seen a couple of blog posts, but not a training section that resembles more a mini course. Success stories using OKR's from customers would be awesome as well.