TINYpulse

Pros

It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.

Cons

Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Pros

Question variety, opportunity for free text.

Cons

It was used as a tool to bonus executives, not to improve the workplace. Writing valid questions is critical.

Pros

The software was easy to use and the customer service was absolutely amazing. The questions could easily be edited.

Cons

Administration if employees changed their departments or managers was a bit difficult. There was also no visible history of which departments employees were in before the changes happened.

Pros

For the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.

Cons

I liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.

Pros

It's a great way to garner continuous ongoing feedback from your staff and get away from an annual survey. Having "Cheers for Peers" has also been a nice way to get your staff to recognize each. I like that you an add your own customized questions.

Cons

Beware before you sign a contract! TinyPulse is completely inflexible with licensing options. They will lock you in for a year whether you are using your licenses or not. When our staff size was significantly reduced due to COVID, they held us to our original contact. We ended up paying for 6 months that we did not want or use—a hardship for a small company.

Pros

TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.

Cons

The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.

Pros

Allows users to easily make suggestions, recognize co-workers for work they've done, post ideas for improvements and request feedback. When used by the entire organization, it can be a great tool for increasing company engagement and providing a forum for employees to engage with each other and the business at large. When submitting a suggestion, users can opt to share only with the site administrators so it isn't viewable by the entire organization. The "Wins" tab shows what ideas/suggestions are Under Consideration, In Progress, and done or, won. Provides a quick glimpse at how things are progessing.

Cons

Obviously only as good as your administration and roll-out of the tool. Without user engagement, the tool doesn't provide any value. I would like to see more searchable tags/topics to quickly find and vote for suggestions.

Pros

It is easy to respond to a TinyPulse questionnaire.

Cons

It doesn't really show the right responses. If you make a word cloud, sometimes the words "the" or "it" will show up in the middle rather than actual pressing words. It is important to weed out the filler words when looking at important trends in responses, which TinyPulse doesn't do.

Pros

Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.

Cons

It isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.

Pros

I love how modern this software is. My company used this to get feedback from it's employees and find out what is important to us. I also love that it has the cheers for peers option that allows you to give props and recognition to a co-worker. They layout is very clean and user friendly.

Cons

I think sending out a question each week can be too frequent. From the employee perspective, it got annoying, but it's a great idea to do monthly or quarterly.

Pros

The Slack integration makes TinyPulse extremely useful, and simple to deploy.

Cons

Responding to TinyPulse surveys is optional, so there may be some bias in our survey responses.

Pros

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Cons

I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.

Pros

I like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!

Cons

I dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.

Pros

I loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card.

Cons

If you lost your gift card or deleted it in an email, it was tough to retrieve it again.

Pros

I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.

Cons

Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.

Pros

TinyPulse makes it easy to create, monitor, and track progress on team members' individual goals. It also is a great platform for employees to share ideas, give each other feedback, or send compliments ("cheers") to anyone who really stepped up.

Cons

It used to not have customizable feedback solicitation, but does now, so you can create the questions you want and send to anyone to provide feedback, even anonymously.

Pros

Representatives were able to give honest feedback anonymously. It was also an amazing way for ideas to be heard. I provided several ideas on function and efficiency, and a few were actually implemented. I don't know if they would have been otherwise!

Cons

I believe the reason our organization stopped using TINYpulse was due to cost.

Pros

I love the "cheers" section in TINYpulse. This allows employees to recognize one another for tasks they have accomplished and celebrate company achievements. The software also adds the ability to send out anonymous surveys to employees which is useful and lets employees know that their voice is heard.

Cons

Unfortunately TINYpulse does not allow RSS feeds or its site to be embedded within another. For this reason it can be difficult to access and hard to encourage team members to use it.

Pros

I like that it allows me to voice my feedback to the company anonymously. I also love that it reminds me to answer the question of I haven't yet done it for the week.

Cons

I don't like that sometimes it doesn't allow me to "submit" my answer. I have to then start over and answer again.

Pros

Being able to dig deeper into a scored response and ask questions anonymously makes the data gathered in a survey more valuable and more actionable. With the small surveys we have seen great response and our employees feel very comfortable sharing comments because of the anonymity provided. The integration into our Microsoft Teams and ease of sharing reports has made it very easy to remain transparent.

Cons

The deployment and implementation support were excellent and it could be that we just didn't ask the right question but having training provided for the user experience would be beneficial to ensure our employees are able to take advantage of the great features like sending cheers to their coworkers and seeing the summary data for the survey responses in the web portal.

Pros

Very easy to use and recognize co-workers

Cons

unable to give out rewards to co workers

Pros

My customer support person spends the time with me to know my company, our needs and what we'd like to get out of TINYpulse.

Cons

I'd like to be able to customize some of the features in TINYgiftcard and I'd like to see a some additional features added to help me pick weekly pulses.

Pros

We love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information.

Cons

Recent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be.

Pros

The ability to respond anonymously to questions. The ease of sharing results. Seeing comparisons between our company and the industry standard. Being able to send "Cheers" to co-workers.

Cons

I wish that the shareable links to the responses would expire after a week so that the responses wouldn't not remain accessible forever.

Pros

It's a simple tool to use. Very intuitive and fun. Great way to get anonymous feedback. We strategically use it to course correct and get a vote and what people truly like.

Cons

No complaints so far. Great reporting and user interface. Accomplishes what I need.

Pros

the anonymous suggestion area was the best feautre

Cons

lack of rewards that we've seen available in other types of software

Pros

I fund the level of service t be excellent and we have referred the platform to many of our clients because of this.

Cons

The functionality is somewhat limited but that said, it is more than adequate for any organisation that wishes to begin measuring engagement

Pros

This platform helps engage employees company wide. It's easy to use and navigate. Employees can feel at ease if they wish for their opinions to be communicated anonymously.

Cons

Nothing currently comes to mind. The system is self explanatory and easy to use. The dashboard is clean.

Pros

Giving and receiving feedback is healthy. Tinypulse promotes real time, regular feedback in a way that's easy and safe. Staff responses can be anonymous to encourage the whole team to participate.

Cons

After a while we noticed that the level of feedback dropped off. Staff engaged more at the start and less as time went by. Also there is a risk that the platform can be used as a rant, rather than individuals owning the suggestions for improvement and change and acting in person rather than through the tool. With this in mind, one needs to think about how the tool is used and how feedback is acted on.

Pros

TINYpulse is so easy for employees to use. Giving feedback can at times seem time consuming and overwhelming. TINYpulse makes sharing your opinion easy and fun. Because it's easy to give feedback management receives great insights into how employees feel about the company. TINYpulse helps not only helps management get great feedback, but also allows management to show employees how their feedback is helping to shape the company.

Cons

Customer support was often hard to reach. Some of our employees complained that they felt like their feedback wasn't always confidential.

Pros

* Great webhooks via Slack
* The suggestions and pulses were great ways to check in without "filing a ticket" or "tapping BizOps/HR on the shoulder"

** More actionable than 7geese!

Cons

As a user, does not seem to be help incorporate all of my other operations needs: OKRs, goals,

Not the best for small teams (under 35 employees) as the anonymity doesn't last long.

Pros

completely anonymous and ensure that even for small teams the managers are not able to identify who the feedback is coming from

Cons

Significant amount of notifications, they send it through slack and email numerous times and incredibly often compared to our old one