About NinjaCat

NinjaCat is a cloud-based pay-per-click (PPC) and search engine optimization (SEO) reporting platform. Designed for digital agencies, the software helps convert and retain clients through report generation, campaign management, call tracking and budget monitoring. NinjaCat’s PPC reporting and SEO reporting solution helps digital marketers with routine insights and PDFs to measure the progress of clients; budget monitoring functionality enables users to centralize all the expenses on one platform for a quick overview; call tracking feature records calls and generates detailed metrics including source, duration, geography, caller ID and answer status; its campaign monitoring tool compares performance of campaigns and alerts when campaigns need marketer’s attention. NinjaCat integrates with various third-party software such as AdWords, Bing, Google Analytics, Facebook, CallSource, Instagram and many more. Additionally, pricing is available on request and personalized support is extended upon joining via phone, documentation and email.
NinjaCat Software - NinjaCat Command Center
NinjaCat Software - A screenshot of the Template Editor in NinjaCat
NinjaCat Software - Website analytics report example from NinjaCat
NinjaCat Software - Marketing performance report example from NinjaCat
NinjaCat Software - NinjaCat Command Center - thumbnail
NinjaCat Software - A screenshot of the Template Editor in NinjaCat - thumbnail
NinjaCat Software - Website analytics report example from NinjaCat - thumbnail
NinjaCat Software - Marketing performance report example from NinjaCat - thumbnail

NinjaCat pricing

NinjaCat does not have a free version but does offer a free trial. NinjaCat paid version starts at USD 1,500.00/month.

Starting Price:
USD 1,500.00/month
Free Version:
No
Free trial:
Yes

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NinjaCat Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.2
Customer Support
4.6
5 reviews of 89 View all reviews
Graeme
Graeme
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2018

Great customer experience and delivered service well worth the cost.

My marketing agency is able to better manage, visualize, and communicate the effects of our marketing efforts both internally to ensure we are doing what we promised, and well as externally so that the client can easily understand the benefits we offer.

Pros

It is an all-in-one solution for analytics, KPI monitoring, reporting, and call tracking. It makes visualizing the data across a larger amount of clients and their disparate campaigns easy and helpful.

Cons

The service is enterprise level, but the costs are at a medium-sized business level which is awesome. That being said, my small agency had a hard time with the total cost and it took some juggling to be able to afford the service.

Jeremy
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 12/12/2019

Moderately Good Product With Great Customer Service

Using Ninja Cat over the last 3 years I've been able to navigate through it and become more comfortable with its updates and challenging template creations.

Pros

Being able to bring data from multiple sources and create a cohesive report & provide a thoughtful story for the clients.

Cons

Creating templates can be difficult to create if you haven't had any training on the software and data may not pull in time for critical deadlines.

Kim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
2

2
Reviewed on 18/03/2024

Consistent Issues

Over several years, it definitely declined in both the product and in the customer service.

Pros

Reports were easy to read, when or if they generated correctly.

Cons

- Consistently, reports did not generate in full or did not generate correctly. Tokens expire and even after re-authentication, data does not pull in correctly. Each time we contacted Support, they would re-send a link to a Help section (in which their examples are not kept up to date).
- There is no drag and drop function to import images. You have to do that one file at a time.
- They discontinued portions of the software that we contracted for, but never discounted the price. After several years of issues, we have notified them of cancellation and requested the final quarter be waived due to the massive issues and software components they shelved, but they insist on holding us through the contract. I would not recommend this company's product.

Justin
Justin
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2018

The perfect solution to creating professional reports for our clients.

Hassle free reporting and increased customer retention

Pros

Integrations - Links to every ad platform we use
Ease of Use - Reports are auto generated and ready to go when you need them!
Detail of Reports - Enough data to confuse even our own analysts!
Customization - Sky is the limit with report styles and dashboard
NinjaTrack - the ultimate no hassle integrated call tracking solution!

Cons

Learning Curve with the updated new look is slightly confusing and takes time to learn where things are (especially billing & invoices)

Can be slow to load and switch between pages

Initial setup can be time consuming, but NinjaCat has a "white glove" service that really helps out with this process.

Some of our team is color blind. That paired with average quality monitors makes the light blue buttons invisible! This leads to some frustration and laughter in the office.

Matthew
Matthew
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/01/2018

NinjaCat Creates Functional and Attractive Reports for Our Clients

Pros

For our clients to see the value of some of our services (PPC, SEO, social media, etc), a good reporting mechanism is required. NinjaCat put together reports that look good to the end user, and relay a great deal of information without becoming cluttered or unwieldy. We also love how customizable the software is, and how many other sites/softwares can easily integrate with NinjaCat.

Cons

The newest iteration of the software is taking a bit longer to master than we'd hoped, and it seems a lot of things were moved around without good reason - but we were early adopters and expect (even anticipate) regular change to NinjaCat as the product improves over time.

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