4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About ActivTrak

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. Unlike traditional employee monitoring tools, ActivTrak is the only complete solution with employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI in just weeks. Key differentiators include: - Enterprise-class scale to accelerate time-to-value - Employee-centric approach to ensure data privacy - AI-powered insights to help prioritize actions - Best-in-class expertise to optimize outcomes
ActivTrak Software - Executive Summary Dashboard
ActivTrak Software - Technology Usage
ActivTrak Software - Personal Insights
ActivTrak Software - Team Comparison
ActivTrak Software - Workload Balance
ActivTrak Software - Location Insights
ActivTrak video
ActivTrak Software - Executive Summary Dashboard - thumbnail
ActivTrak Software - Technology Usage - thumbnail
ActivTrak Software - Personal Insights - thumbnail
ActivTrak Software - Team Comparison - thumbnail
ActivTrak Software - Workload Balance - thumbnail

ActivTrak pricing

ActivTrak has a free version and does not offer a free trial. ActivTrak paid version starts at USD 10.00/month.

Starting Price:
USD 10.00/month
Free Version:
Yes
Free trial:
No

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ActivTrak Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 565 View all reviews
Jon
Jon
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2022

ActiveTrak - When you want to really monitor your employees/workers remotely

Very good overall experience. Easy to use, and install.

Pros

This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.

Cons

One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

Dan
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/09/2024

So far... So good!

Overall it has been a great experience and ActiveTrak has proven to be a useful tool

Pros

ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team.

Cons

I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time.

Alternatives Considered

Atera and Hubstaff

Reasons for Switching to ActivTrak

Better system overall, more functionalities that we needed.

Response from Birch Grove Software

Hi Dan -

Thanks for sharing your ActivTrak experience! We do have a screen details capability that addressed what you've noted in the "con" section. If you're interested in learning more about that, please send me an email at [email protected] and I'm happy to connect you to the right person.

Thanks again for your feedback,
Megan

Replied 16/09/2024
Joeq
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2024

Pricey But Helpful

Overall, the experience was just ok. It works really well for what we wanted to know about efficiency and workloads of our people. But after the price increase, it just wasn't a good option for us anymore so we are not using it at this time. But would again in the future if it makes sense.

Pros

It was really helpful for me to see what kinds of things people on my team were doing while they work and where we had people spending too much time using certain tools and programs.

Cons

The difficult part of using ActivTrak for us was that we had to send it out to all of our people to have them install in on their computers. It led to some issues with people feeling uncomfortable with being tracked and took a lot of time/conversations to get everybody on board with what we are trying to do.

Brad
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

3
Reviewed on 12/09/2024

Good product, room for improvement

Pros

Decent hours reporting, I can see my teams screens.

Cons

The app is often buggy, and not always operational. Not truly accurate

Response from Birch Grove Software

Hi Brad -

Thanks for sharing your experience. If you'd be willing, I'd love to hear more details around the cons and connect you directly with the Product Team. If you're willing, please send me an email at [email protected] - we'd love to turn your experience into a 5-star one!

Thanks again,
Megan

Replied 16/09/2024
Janet
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/09/2024

ActivTrack review

I like that I have access to see what staff is doing and to be able to see where they might be struggling

Pros

Being able to review how staff works/hours worked

Cons

No clear understanding of what some of the descriptions of work actually are tracking

Response from Birch Grove Software

Hi Janet -

Thanks for sharing your feedback. I'd love to dive deeper into what you've noted in the cons. My email will be shared with you in the reply - please reach out. Happy to connect you!

~Megan

Replied 03/10/2024

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