About ActivTrak












ActivTrak pricing
ActivTrak has a free version and does not offer a free trial. ActivTrak paid version starts at USD 10.00/month.
Alternatives to ActivTrak
ActivTrak Reviews
Feature rating

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
ActiveTrak - When you want to really monitor your employees/workers remotely
Very good overall experience. Easy to use, and install.
Pros
This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.
Cons
One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
So far... So good!
Overall it has been a great experience and ActiveTrak has proven to be a useful tool
Pros
ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team.
Cons
I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time.
Reasons for Switching to ActivTrak
Better system overall, more functionalities that we needed.Response from Birch Grove Software
Hi Dan -
Thanks for sharing your ActivTrak experience! We do have a screen details capability that addressed what you've noted in the "con" section. If you're interested in learning more about that, please send me an email at [email protected] and I'm happy to connect you to the right person.
Thanks again for your feedback,
Megan
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Pricey But Helpful
Overall, the experience was just ok. It works really well for what we wanted to know about efficiency and workloads of our people. But after the price increase, it just wasn't a good option for us anymore so we are not using it at this time. But would again in the future if it makes sense.
Pros
It was really helpful for me to see what kinds of things people on my team were doing while they work and where we had people spending too much time using certain tools and programs.
Cons
The difficult part of using ActivTrak for us was that we had to send it out to all of our people to have them install in on their computers. It led to some issues with people feeling uncomfortable with being tracked and took a lot of time/conversations to get everybody on board with what we are trying to do.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Good product, room for improvement
Pros
Decent hours reporting, I can see my teams screens.
Cons
The app is often buggy, and not always operational. Not truly accurate
Response from Birch Grove Software
Hi Brad -
Thanks for sharing your experience. If you'd be willing, I'd love to hear more details around the cons and connect you directly with the Product Team. If you're willing, please send me an email at [email protected] - we'd love to turn your experience into a 5-star one!
Thanks again,
Megan
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
ActivTrack review
I like that I have access to see what staff is doing and to be able to see where they might be struggling
Pros
Being able to review how staff works/hours worked
Cons
No clear understanding of what some of the descriptions of work actually are tracking
Response from Birch Grove Software
Hi Janet -
Thanks for sharing your feedback. I'd love to dive deeper into what you've noted in the cons. My email will be shared with you in the reply - please reach out. Happy to connect you!
~Megan