--- description: Review of Nuvi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nuvi | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [Nuvi](/software/77364/nuvi) # Nuvi Canonical: https://www.softwareadvice.com.au/software/77364/nuvi Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/77364/nuvi?page=2) > Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics and reporting. It is primarily designed to assist firms with brand awareness and customer engagement. Nuvi’s segmentation tool helps users compare different data sets such as demographic data and regional parameters and implement specific filtering criteria. With its hybrid detection system, brands can analyze automatically tagged segments. Further, the social data warehouse allows users to write SQL queries and maintain a unique Postgres database. Nuvi works with multiple brands with single a platform to generate analytical reports. It is also used to compose, schedule and publish content to multiple social channels. It is available on a monthly subscription basis and support is provided via phone and an online help desk. > > Verdict: Rated **4.3/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 59 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Nuvi - **Location**: Lehi, US - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Contact Nuvi for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, India, Mexico, United Kingdom, United States ## Features - @mentions - Audience Targeting - Automated Publishing - Benchmarking - Brand Tracking - Collaboration Tools - Competitive Analysis - Content Management - Customer Engagement - Customer Experience Management - Dashboard - Filtering - Impact Measurement - Monitoring - Multi-Account Management - Post Scheduling - Reporting/Analytics - Reputation Management - Sentiment Analysis - Social Listening ## Integrations (5 total) - Bitly - Google Maps - Instagram - Meta for Business - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) - [Social Media Management Tools](https://www.softwareadvice.com.au/directory/1666/social-media/software) - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) - [Social Media Marketing Tools](https://www.softwareadvice.com.au/directory/3905/social-media-marketing/software) - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) ## Alternatives 1. 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Custom reporting allows our team to create interactive, accurate, and detailed PDF reports that are easy to share with your clients, executives and team. Mobile alerts allow our team to stay connected on the go. Customize text or email alerts to notify you of important developments (crisis). > > **Cons**: Would love to see Nuvi offer a tool that can help to measure specific metrics (post frequency, impressions, etc.) as it relates to competitor social audits. Historical data does not pull Facebook/Instagram data (only Twitter). Needs to include all social channels. > > Nuvi is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening\! ----- ### "Great Social Seeding and ListingTool" — 5.0/5 > **Jeremy** | *19 February 2016* | Marketing & Advertising > > **Pros**: This is a powerful reputation management. It also is very useful in finding qualified people to reach out to on social networks. The amount of man hours this saves is tremendous. I estimate to manually capture the kind of information Nuvi provides would require at least 120 hours a week. We use this tool to find people that we can reach out to on social networks and interact. These people are generally product enthusiast. We also use this during events to see how our brands are being mentioned and how we can reach out to them. > > **Cons**: The only feature i would have liked to see is the ability to put a cap on total impression captured as sometimes I just want to get a small snapshot for a potential client. > > Nuvi is very easy to use. I have gotten great information that we use for reputation management, finding other people to connect with our brands with or just to get a general idea what people think about a topic. If you need to build your social network out this is a great tool to find qualified people who are high influencer. If you are running any kind of national social media program you need a tool like Nuvi. ----- ### "I don't know why we are paying for this software." — 1.0/5 > **Verified Reviewer** | *10 April 2018* | Recommendation rating: 0.0/10 > > **Pros**: Nuvi looks cool. That is what I like most about it. They have a slick interface and their color scheme reminds me of Tron. > > **Cons**: Where to begin? For some reason we have a contract with Nuvi. I'm not even sure who signed it, approved it, or asked for it. Apparently some people (1-2) log in every so often to check sentiment on various products or keywords related to our organization. I've never once seen an action item come out of it. I've never once seen something new brought to anyone's attention. Now you could argue that this is our own user's fault, that we aren't using the software to it's potential, but I've used Nuvi and I just don't see the value. Their logic that analyzes mentions is really, really, basic. It seems to be simply based on dictionaries and not actually logic, learning, or true recognition. It presents tons of false positives, to the point it is useless. > > There is a lot of free software out there that can do what Nuvi does, although it won't look as cool. ----- ### "Excellent monitoring and reporting tool which is highly scaleable" — 5.0/5 > **Jamie** | *24 March 2016* | Public Relations & Communications > > **Pros**: Very easy to use, yet produces highly visual results which clients love Can be used for multiple clients without increasing your cost. Early warning alerts for significant changes in sentiment or volume means you get a head up of any issues. > > **Cons**: We are in Australia, and although I have found the customer service at Nuvi to be excellent, there isn't anyone locally in our timezone, so there can be a lag between raising and issue and it getting solved. > > Beautifully visualises complex data via an easy to use interface and helps make creating social media monitoring and analysis reports very easy. No more screen grabs, no more timely creation of manual reports. Highly scalable for multiple monitoring clients, without increasing cost significantly - you pay per mention rather than per client. Support has always been excellent, with regular client meetings and a genuine interest in improving the product, and I've been impressed with the engagement from the customer service team at Nuvi, ----- ### "Valuable Listening Tool" — 4.0/5 > **Amy** | *11 April 2016* | Marketing & Advertising > > **Pros**: One of the greatest perks is NUVI's reporting template. It keeps formatting consistent and it's interactive, allowing multiple users get as granular as they want. > > **Cons**: Two areas of improvement are monitoring metrics for earned social channels and new channels that pop up - like Instagram and SnapChat. I understand NUVI is a social listening tool and it would be nice to integrate social engagement and measurement into the platform too. > > Definitely a listening tool needed to tap into what your social communities are saying about your brand and competitors. The NUVI dashboard provides a number of ways you to view data, helping you identify trends quickly and even dive into the conversations yourselves to get a better idea of the context around conversations. A game changer for social listening. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/77364/nuvi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/77364/nuvi) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data