--- description: Review of CyberGRX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CyberGRX | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Vendor Management Software](/directory/3361/vendor-management-system/software) > [CyberGRX](/software/78201/cyber-grx) # CyberGRX Canonical: https://www.softwareadvice.com.au/software/78201/cyber-grx Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/78201/cyber-grx?page=2) > CyberGRX is a cloud-based solution, which helps small to large enterprises manage third-party cyber risk programs. Key features include tiered assessment, gap analysis, portfolio management, prioritization, activity monitoring and validation levels. The application enables businesses to monitor partner ecosystems, identify high-risk parties and create strategies to mitigate risks. With its AIR insights module, organizations can assess the compliance and data protection controls of third-parties, segregating vendors under high, medium and low-risk categories. Additionally, the solution lets employees evaluate vendor services based on factors such as strength, coverage and timeliness of controls. Managers can use CyberGRX to prepare questionnaires for vendors and conduct remote, onsite, rules-based and self-attested validation to determine inconsistencies in the responses. Pricing for the solution is available on request and support is provided via email, phone and documentation. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CyberGRX - **Location**: Denver, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact CyberGRX for pricing details. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Collaboration Tools - Compliance Management - Dashboard - Data Import/Export - IT Risk Management - Internal Controls Management - Offboarding - Onboarding - Operational Risk Management - Performance Metrics - Predictive Analytics - Prioritization - Real-Time Monitoring - Reporting & Statistics - Risk Assessment - Risk Reporting - Risk Scoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Vendor Management Software](https://www.softwareadvice.com.au/directory/3361/vendor-management-system/software) ## Related Categories - [Vendor Management Software](https://www.softwareadvice.com.au/directory/3361/vendor-management-system/software) - [Risk Management Software](https://www.softwareadvice.com.au/directory/4423/risk-management/software) ## Alternatives 1. 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[Graphite Connect](https://www.softwareadvice.com.au/software/328329/graphiteconnect) — 4.3/5 (26 reviews) ## Reviews ### "CyberGRX makes Security Assessments easy and painless" — 5.0/5 > **Verified Reviewer** | *5 September 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Structured response to work in for responding to an assessment. > > **Cons**: A lot of documentation verification requests. ----- ### "CyberGRX from the user side" — 5.0/5 > **Susan** | *29 August 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function. > > **Cons**: The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions. > > My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire. ----- ### "Long winded and too detailed for smaller companys" — 3.0/5 > **Kevin** | *4 September 2019* | Insurance | Recommendation rating: 3.0/10 > > **Pros**: Very detailed reporting, easy to log on and create users > > **Cons**: Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed. ----- ### "CyberGRX Review" — 5.0/5 > **Cortland** | *29 August 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value. > > **Cons**: The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating. > > Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional. ----- ### "CyberGRX review" — 4.0/5 > **Terence** | *20 September 2019* | Financial Services | Recommendation rating: 2.0/10 > > **Pros**: Last year's answers are self populating, you only have to change or confirm no change to the selected status. > > **Cons**: Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time. > > I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/78201/cyber-grx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/78201/cyber-grx) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data