OptimoRoute

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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About OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. Gain insights into organizational performance with actionable analytics, monitor employee performance, and automatically generate reports. You can create weekly schedules for drivers with various constraints such as date range and order type on tasks, improving workflows across the organization. Additionally, managers can import orders from CSV/Excel files and store customer information for future reference. OptimoRoute Driver app supports popular navigation apps such as Google Maps, Waze, Here, Garmin, and more. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial. Pricing is available on annual subscriptions.
OptimoRoute Software - OptimoRoute completed orders screenshot
OptimoRoute Software - OptimoRoute delivery schedule
OptimoRoute Software - OptimoRoute live tracking
OptimoRoute Software - OptimoRoute track delivery screenshot
OptimoRoute video
OptimoRoute Software - OptimoRoute completed orders screenshot - thumbnail
OptimoRoute Software - OptimoRoute delivery schedule - thumbnail
OptimoRoute Software - OptimoRoute live tracking - thumbnail
OptimoRoute Software - OptimoRoute track delivery screenshot - thumbnail

OptimoRoute pricing

OptimoRoute does not have a free version but does offer a free trial. OptimoRoute paid version starts at USD 39.00/month.

Starting Price:
USD 39.00/month
Free Version:
No
Free trial:
Yes

Alternatives to OptimoRoute

OptimoRoute Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 153 View all reviews
Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/09/2022

Amazing product with great custoemr support

Amazing product. Very flexible design and allows us to customize very easily.

Pros

Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers

Cons

Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone

Response from OptimoRoute

Hi there,
What an amazing review! We love hearing our app is easy to use and very flexible.

As you might know, we do support multiple time zones in a single account, but there are a few special cases like yours where having multiple accounts gives you the best results. If you'd ever like to explore other planning options, feel free to reach out to us at [email protected] or +1 855 338 2838.

We've got new features coming regularly, so be sure to keep an eye out by following us on social media!

Replied 07/10/2022
Jennifer
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2023

Great Routing program!

The best part is the app for driver, the visual of the route so when cell service is bad the driver still has the ability to continue to next stop just by looking at the route. The direction line is still there! Huge help! Too many great parts about this program to list

Pros

The ability to copy routes and individual stops is critical to our business. Also the ability with multiple drivers

Cons

The cost has gone up with options (the live) for companies that just don’t need this

Response from OptimoRoute

We know that bad cell service can really mess up the day's plans, so we're thrilled to hear that our Mobile App is helpful for your drivers. We hope that you are finding a lot of value in OptimoRoute investment. Thank you for your review and for being our customer, Jennifer!

Replied 03/03/2023
Verified Reviewer
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
5

3
Reviewed on 15/03/2019

does the job but could be a lot better

Customer service is very good and fairly responsive, but the product itself is unimpressive.

Pros

It's the best we could find, and it does the job well enough.

Cons

There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.

Response from OptimoRoute

Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have.
If you want to know more, please contact us at [email protected].

Replied 10/04/2019
R.W.
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 22/10/2020

Making us look good!

This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.

Pros

We appreciate that this software has a tracking option and communication protocol. In the farming and delivering business communication is key and we are able to communicate with our customers and differentiate us from our competitors. Easy to use and very robust for the amount of money we pay. A great value.

Cons

We are not aware of how to integrate Optimo Route with our Wix E-Commerce platform. Integration would really help us save time but we don't know how to do this. We would like to have a better HELP or Support option in Optimo Route.

Alternatives Considered

Route4Me and Routific

Reasons for Switching to OptimoRoute

More features and benefits for the price and we are able to customize in the future. Easy to add drivers and we got a great trial offer without having to buy it yet.
Rebecca
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2020

Groceries Delivered

Overall we are very satisfied with the performance of the software.

Pros

Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great. Also helpful that you can download reports, and the driving delivery schedule.

Cons

Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.

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