OptimoRoute

Hi Maria - we know how much of an impact gas costs can have on a small business and it's great that OptimoRoute has been of help. Our engineering team works daily on making sure we give our customers the best and shortest routes.

There is a way to use both your drivers! Simply select the "Balancing" option under Planning Settings when you click the Plan Routes tab. You can choose the option to "Balance routes and use all drivers", and make other adjustments if you like. If you're still having trouble, write to our support team at [email protected] and they will take care of everything!

It’s great to hear that OptimoRoute has been a game-changer for your route planning, Johnathan. Saving you time and fuel while keeping everything organized.

We appreciate your feedback on scheduling overlapping routes and understand how important flexibility is for efficient planning. It’s also great to know that our ease of use and cost-effectiveness stood out compared to other solutions.

Thanks for recommending OptimoRoute—we’re happy to be part of your success!

Thank you for your review! We’re thrilled to hear how much you value the support and dedication of our team, as well as the functionality and future roadmap of OptimoRoute.

Your feedback on enhancing analytics and reporting is greatly appreciated, and we’ll take it into consideration as we continue improving the platform.

Your loyalty means a lot to us, and we’re committed to meeting your needs every step of the way. Thank you for choosing OptimoRoute!

Thank you for your review, Mary!

We're delighted that OptimoRoute has made routing easier and more efficient for your team, especially with multiple stops and drivers at a reasonable cost. Your feedback about pulling contact phone numbers when printing routes is much appreciated, and we’ll take it into consideration for future improvements. It’s also great to hear that our customer service has been helpful.

We’re grateful for your support and for choosing OptimoRoute to streamline your operations!

Thank you for your review, Jose!

It’s great to know that our routing software has been the most effective solution for your needs and that customer tracking has helped streamline issue resolution. We appreciate your feedback on commercial truck routing and will keep it in mind for future enhancements. It’s also fantastic that your positive experience led you to bring OptimoRoute into your new company.

We appreciate your support and look forward to continuing to assist with your logistics operations!

It’s great to hear that OptimoRoute has made it easier to optimize both your drivers and sales reps, helping streamline operations in your wine and spirits business. Running multiple companies through one system can definitely bring its own challenges, and we appreciate your feedback on route management between them. We’re always looking to improve, and insights like yours help us refine the experience. Good to know you’ve had minimal issues over the past two years—thanks for trusting OptimoRoute to support your business!
Thank you for your review, Ethan!

Hi Ludens,

We're so glad OptimoRoute works well for you and was easy to incorporate in your business.

We understand the need for multiple depots. It's feedback like yours that continues to inform new development. Stay tuned and keep in touch about your routing needs! We've got great stuff coming.

Hi Tony - nice to hear that we were a good fit for your small business and that you were able to quickly adapt to our platform. Happy routing!

Thank you for sharing your experience with OptimoRoute!

We're delighted to hear how our platform has helped streamline your delivery process and even supported cost savings by optimizing dispatch needs.

It’s great to know that features like live delivery time updates, driver tracking, and automatic customer notifications have made a positive impact on your business.

We appreciate your feedback about saving contact numbers—while we’re glad you found a workaround, we’ll definitely take this into consideration for future updates.

Thank you again for choosing OptimoRoute and for letting us be a part of your business success!

Thank you for sharing your experience! We're happy to hear that OptimoRoute has been easy to use and flexible for adjusting routes, and that the training support has been beneficial.

We understand that pricing can be a consideration, especially when you're not yet using all the features. However, as your business grows and you begin leveraging more of OptimoRoute’s capabilities, we believe you’ll see even greater returns on your investment through time savings, operational efficiency, and enhanced customer satisfaction.

Your recommendation means a lot to us, and we’re here to support you every step of the way. Thank you for choosing OptimoRoute!

We’re delighted to hear that you appreciate the simplicity and user-friendly design of OptimoRoute. It’s fantastic to know that our tool has been serving you well for the past four years without any issues.

Your satisfaction and continued trust mean a lot to us, and we’re committed to keeping the platform as intuitive and efficient as possible.

Thank you for being a loyal user of OptimoRoute!

Thank you for your feedback! We're glad to hear that you're enjoying the ease of use and customization options OptimoRoute provides.

We appreciate your insights on managing route history and adding orders to completed routes; your feedback helps us understand areas for improvement to make the app even more flexible for users.

Also, it’s great to know you’re noticing improvements as we work on updates and fixes.

Thanks for being part of our journey, and we look forward to continuing to support your route planning needs!

Thank you for your fantastic review! We’re thrilled to hear that OptimoRoute meets your needs perfectly and that you’ve had a positive experience with both our product and support team. Your acknowledgment of our quality and fair pricing means a lot to us.

We’re committed to continuing to provide the best route planning solution for you. Thanks for choosing OptimoRoute!

Hi Ann,
Thanks for taking the time to share your impressions of OptimoRoute. We're glad that you've recognized us as a route optimization tool that will grow with your business, because that's exactly the kind of software we aim to be! OptimoRoute strives to be the fastest, most adaptable and most intelligent route optimization platform - we now include more features than we can list here - including customer notifications, the ability to set-up and route to and from multiple depots, intelligent drag and drop, commercial routing and our own best-of-breed commercial navigation tool.

Please drop us a line at [email protected], we'll be happy to provide an overview of these and other new features in the OptimoRoute platform as we make monthly product updates to improve your experience.

Hi Monica,
Thanks for taking the time to write a review about your OptimoRoute experience! We're glad that you've found a lot to love about our route optimization software. In particular, it's great that you feel you've found a planning solution that will grow with your company.
We want to ensure you're getting the most out of OptimoRoute. Please contact our support team at [email protected] and we'll go over solutions to the issues you've experienced.
And - we're working on signature capture, it's almost here!

Hi John - thanks for the review! Glad to hear you've been liking our planning and tracking features. As for the notes, you can have your drives write notes and attach them to the task by activating our Proof of Delivery / Service feature. For more info, feel free to reach out to our support team at [email protected].

Thanks for your feedback - small businesses rock! It's a pleasure helping customers make OptimoRoute work for them in the best possible way. We're here for you!

Hi Agin - glad to hear you are having a good experience using OptimoRoute! As for your other questions, our support team would be happy to jump in and help guide you through using analytics. Just send us an email at [email protected] and someone will reach out to you ASAP.

Hi Julian - thanks for the review! Glad to hear planning your routes with us was a positive experience and that you are liking our Realtime Order Tracking feature.

As for canceling mid-delivery, we currently have a feature in beta that has the ability to cancel services and appointments mid-route. However, this does not apply to physical deliveries. This is because the software needs to account for the remaining capacity in the vehicle in the event that new orders need to be planned with that driver after being sent out.

If you have any other questions and to optimize your experience further, you can always reach out to our support team and have them look at your workflow to make sure you are getting the best out of the platform. Just drop us a line at [email protected] and we'll be in touch with you pronto.

Hi Tony,

Thank you so much for taking the time to leave a review for OptimoRoute's route optimization software - we really appreciate it!

Also, thanks for letting us know about your concerns and issues, drop us a line at [email protected] so we can hear more about the specifics of your case and improve your experience. Our team would be happy to help find solutions suitable for your company's needs.

We're working on improving our software daily and we'll also be adding new features soon.

Hope you'll be able to reap the full benefits of our software with the help of our team!

Hello Cathy,

Thanks for leaving a review about OptimoRoute, and for letting us know what has impressed you and concerned you. It's wonderful to hear that you're enjoying the ease of use and the powerful capability of our route optimization software.

Please be in touch at [email protected] - let's find a solution together to these issues that have been troubling you.

Thank you for your review! We’re glad to hear that the API has been a valuable tool for quickly routing stops throughout the day and that the documentation has been clear and thorough.

Your feedback about license changes via the API is appreciated, and we’ll consider this as we work to enhance functionality. While we understand the front-end learning curve can feel overwhelming, it’s great to know you’ve successfully built your own UI and effectively leveraged the API.

Thank you for sharing your experience and for choosing OptimoRoute to support your operations!

Thank you for your review and for being a valued user of OptimoRoute for two years!

We’re delighted to hear that the platform has consistently met your planning needs without issues and that you appreciate the overall management capabilities. Your feedback about real-time traffic calculations and the cost per driver is greatly appreciated.

Thank you for your insights and for choosing OptimoRoute!

Thank you for your review! We're thrilled to hear how much time OptimoRoute has saved you in planning delivery routes for your food-prep company.

It’s wonderful to know that you found the platform fast and easy to use, especially for managing multiple locations.

We’re also glad OptimoRoute's features have matched your needs, helping you streamline your in-person deliveries.

We appreciate your feedback about address accuracy and will continue working to improve this aspect for an even smoother experience.

Thank you for choosing OptimoRoute—we’re honored to be part of your delivery success!

Thank you for your wonderful review and for being a loyal user of OptimoRoute for over three years!

We're thrilled to hear that our live tracking, proof of delivery notifications, and ETA updates have been valuable features in your daily operations.

It’s great to know that our support team has been able to help quickly whenever you’ve needed assistance—our goal is always to provide seamless service and support.

Your recommendation means a lot to us, and we’re committed to continuing to make route planning efficient and reliable for you.

Thanks again for sharing your experience!

Thank you for your feedback and for being a valued user of OptimoRoute for over four years!

We're delighted that the clean, fast user interface and flexible routing options have been so beneficial, and it’s great to know that both users and drivers find the app easy to use.

We appreciate your suggestion regarding audit logging to better track user changes—this is valuable input as we continue to improve our platform’s functionality and transparency. It’s wonderful to hear that our support team has been helpful when needed.

Thank you again for sharing your experience and for choosing OptimoRoute!

Thank you for your fantastic review! We’re thrilled to hear how OptimoRoute has streamlined your scheduling process by allowing you to import routes directly from your system, saving time and avoiding manual input.

Your suggestion for an integrated scheduling calendar is a valuable one, especially for industries like yours where daily scheduling is critical, and we’ll certainly consider it for future updates.

It’s wonderful to know that OptimoRoute has been a key tool in helping your lab and field techs achieve their goals over the past three years. Thank you for your loyalty and for choosing OptimoRoute!

Thank you for your glowing review! We’re thrilled to hear how much OptimoRoute has simplified your scheduling process and saved you time.

Managing a high volume of clients can be challenging, and we’re glad we’ve been able to make it effortless for you over the past two years.

Your kind words mean a lot to us—thank you for choosing OptimoRoute!

Thank you for your detailed review, Phyre!

We’re happy to hear that OptimoRoute has streamlined your deliveries and helped save valuable driving time. It’s great to know that you find the system intuitive, easy to navigate, and beneficial for ensuring drivers have all the necessary information.

We appreciate your feedback on route modifications after dispatch and barcode scanning for proof of delivery. Your insights are incredibly valuable as we continue improving the platform. We’ll certainly take your suggestions into consideration to enhance flexibility and efficiency.

Thank you for choosing OptimoRoute—we’re excited to keep supporting your success!

Thank you for your wonderful review and for being a loyal OptimoRoute customer for nearly four years! We’re thrilled to hear that both you and your customers are happy with the platform, especially with features like automated arrival time notifications and track-and-trace links, which make delivery management seamless.

Your suggestion about linking reviews to Google is a fantastic idea, and we’ll certainly take it into consideration to enhance visibility and usability for our users. It’s great to know that our SMS functionality was a game-changer for you and that OptimoRoute continues to meet your needs. Thank you for sharing your experience and for choosing OptimoRoute—we’re honored to support your business!

Thank you for your review! We’re thrilled to hear that OptimoRoute has saved you time and been easy to use, with seamless training and integration with your back end. We understand that the USD subscription can be a challenge for smaller organizations, and we appreciate your feedback. Thank you for choosing OptimoRoute to simplify your operations—we’re honored to support your work and look forward to continuing to serve you for years to come!

Thank you for your review! We’re thrilled to hear that OptimoRoute has been one of the best routing apps you’ve used, and that features like the map and plan view in a single window have made your routing and planning more efficient.

We appreciate your suggestion about a mobile app for planning. Your feedback is invaluable.

Thank you for choosing OptimoRoute!

Thank you for your feedback! We’re thrilled to hear that OptimoRoute’s tracking feature has helped reduce client inquiries and made scheduling and tracking more efficient for you.

We appreciate your note on the challenge of rescheduling sent orders, and we'll take this into consideration as we work to improve the platform's flexibility.

It’s great to know OptimoRoute is saving you time, and we’re here to ensure it continues to meet your needs. Thank you for sharing your experience!

Thank you for your thoughtful feedback! We’re thrilled to hear that our support team and developers have been able to meet your business’s specific needs and provide a personalized experience.

It’s wonderful to know that you find the app straightforward with easy data access. We appreciate your suggestion on visual customization of the web application, and we’ll certainly consider this for future enhancements.

Thank you for choosing OptimoRoute and for sharing your experience with us!

Thank you for your review! We’re thrilled to hear that OptimoRoute is easy to use and an excellent tool for managing your deliveries.

It’s great to know the product meets your expectations and daily needs. Thank you for choosing OptimoRoute!

We’re glad to hear that OptimoRoute has simplified your daily operations and that the API is user-friendly and efficient for managing users, drivers, and routes.

It’s great to know you’ve had a positive overall experience with the platform.

Thank you for sharing your feedback and for choosing OptimoRoute to streamline your workflow!

We’re glad to hear that the ability to print routes in Excel has been valuable for sharing individual routes with your reps.

This feature is indeed a convenient way to keep everyone organized and on track. We appreciate your comment on depot location adjustments, and we’ll take this into consideration to improve usability in that area.

Thank you for choosing OptimoRoute, and we’re here to support your continued success!

Thank you for your review, James!

We’re glad to hear that the platform has made planning, importing, and tracking more efficient for you and your team. We understand that currency conversion can be a challenge, and we appreciate your honest feedback on pricing. It’s fantastic to know that OptimoRoute has had such a positive impact on your company and staff.

We truly appreciate your support and look forward to continuing to help streamline your operations!

Thank you for your review and for being a loyal user for over three years! We’re glad to hear you’ve had a great experience and find the platform easy to use, especially with driver syncing.
We appreciate your feedback about iPad functionality and will consider it for future improvements. Thanks for choosing OptimoRoute!

Thank you for your review, Michael!

It's great to know that OptimoRoute has become an essential part of your logistics operations and that live tracking helps you efficiently manage your fleet. We appreciate your suggestion for more sorting options for orders and pins, and we’ll keep that in mind for future improvements.

Thanks for being a loyal user—we’re committed to continuously enhancing your experience!

Thank you for your review, Scott!

We're glad to hear that OptimoRoute has been a great tool for tracking routes and that features like driver progress visibility and photo submissions have been useful for your operations.

We appreciate your feedback on street routing and the potential benefits of truck routes. If you haven't explored that feature yet, it might be worth checking out to further optimize your deliveries. We're happy to hear you find the system user-friendly and appreciate you choosing OptimoRoute! Let us know if we can assist in any way.

Thank you for your review, Jolena! Managing hundreds of orders and coordinating drivers can be a challenge, so we’re glad to hear that OptimoRoute has helped reduce that stress for your food and beverage operations.

As for the monthly recurring setting suggestion, we have to say that a feature like this could be just around the corner!
It’s also great to know that you’ve found the platform user-friendly and customizable, with responsive customer service.

We appreciate your feedback and look forward to continuing to support your business!