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description: Review of BlueFolder Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: BlueFolder | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/405/equipment-maintenance/software) > [BlueFolder](/software/78948/bluefolder-field-service-management)

# BlueFolder

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> BlueFolder's field service management is a web and mobile-based solution that helps optimize equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks and maximize the techs' efficiency. The tool helps commercial service pros in the field stay on-schedule, access critical job details \&amp; work order management features in a mobile and web-based user-friendly interface. &#10;&#10;Key features include recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals and more. It offers third-party integrations with QuickBooks and more tools. Users can keep all their field techs on track and streamline operations Pricing is available on a monthly subscription basis.
> 
> Verdict: Rated **4.7/5** by 92 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 92 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fullsteam

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management

## Integrations (6 total)

- Google Calendar
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software)

## Related Categories

- [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software)
- [CMMS Software](https://www.softwareadvice.com.au/directory/441/web-based/software)
- [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software)
- [EAM Software](https://www.softwareadvice.com.au/directory/1479/enterprise-asset-management/software)
- [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (411 reviews)
3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2737 reviews)
4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews)
5. [Service Fusion](https://www.softwareadvice.com.au/software/5783/service-fusion) — 4.3/5 (290 reviews)

## Reviews

### "Better than others." — 4.0/5

> **Tiffany** | *19 December 2024* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: What has been my admiration of this tool is the effectiveness of uploading photos while creating a record of work.
> 
> **Cons**: So far I have found it to be complex in setup and configuration

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### "Maintenance management is straightforward with BlueFolder" — 5.0/5

> **Mehmed Oğuz** | *27 January 2025* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Maintenance management is reduced to be a straightforward task with BlueFolder's features.
> 
> **Cons**: BlueFolder could be a more cost efffective maintenance solution for long term subscriptions.

-----

### "BlueFolder helps me keep all of my service jobs and field Work organized without spreadsheet chaos" — 5.0/5

> **Saul** | *17 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I use BlueFolder to track customers requests for service, schedule jobs and keep a record of customer Work in one place so I don't have to juggle emails, notes and spreadsheets throughout the day. I primarily rely on it to assign Work orders and get updates from technicians without having to call them constantly or message them continually.
> 
> **Cons**: There are times when I also feel like certain settings and reporting information is harder to find than it should be and end up clicking around for longer than necessary. The interface can be a bit of an old thing in some respects which slows me down when I am busy. I also wish I could customize reports and work flows a bit more freely because I like to keep an eye on development.
> 
> Its benifitial to me by keeping my daily activties in line and enabling me to track all work, active or completed without having to manually keep track.

-----

### "A decent simple ticketing system that lacks features needed for modern work." — 3.0/5

> **Randy** | *28 May 2025* | Banking | Recommendation rating: 6.0/10
> 
> **Pros**: Bluefolder is easy to setup and use, and the overall time to learn the product is very short. As a basic ticketing system, it performs very well.
> 
> **Cons**: The lack of features, integrations and basic security improvements you would expect in this day and age. The product lacks integration with most identity providers and lacks basic security options such as MFA.
> 
> For basic ticketing system needs, it does exceptionally well, and I could see service shops and small IT departments benefiting from it; however, without investments into some basic updates, it's hard to recommend to anybody looking for a ticketing system.

-----

### "BlueFolder review" — 5.0/5

> **Peter** | *23 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most of their support team, they are very responsive and helpful. The security and interface is top notch
> 
> **Cons**: Tho is was difficult to start with due to some technical features and the flows of some content. But it really work it
> 
> it’s a very nice platform and it give me a much better experience, my money doesn’t go to waste. It help me a lot

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cmms/bluefolder-cmms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/78948/bluefolder-field-service-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/78948/bluefolder-field-service-management> |
| en-IE | <https://www.softwareadvice.ie/software/78948/bluefolder-field-service-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/78948/bluefolder-field-service-management> |

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