--- description: Review of TrackSmart Attendance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrackSmart Attendance | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Attendance Tracking Software](/directory/404/time-attendance/software) > [TrackSmart Attendance](/software/7954/tracksmart) # TrackSmart Attendance Canonical: https://www.softwareadvice.com.au/software/7954/tracksmart Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/7954/tracksmart?page=2) > TrackSmart is a cloud-based time and attendance management solution for small and mid-size businesses. It can be used in industries such as healthcare, restaurant, retail, office and warehouse. TrackSmart Attendance helps users track employee time off requests, such as vacations and sick days. The solution enables managers to view timesheets as well as run detailed reports and maintain employee records. With TrackSmart TimeClock, the employees can clock in and out. It also allows managers to approve time-off requests. The system prevents employees from clocking in early and it manages payroll as well. TrackSmart Scheduling helps managers plan work shifts and let employees see their schedules from any smart device 24/7. It also allows employees to communicate with each other and swap shifts from within the system. TrackSmart uses SSL encryption as well as permission-based access to ensure the protection of employee information. > > Verdict: Rated **4.3/5** by 181 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 181 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HRdirect - **Location**: Pompano Beach, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: USD 41.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: CORETRACK (up to 20 employees): $21.95/month or $169/year FLEXTRACK (up to 50 employees): $31.95/month or $269/year POWERTRACK (up to 100 employees): $41.95/month or $369/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, German - **Available Countries**: Canada, United States ## Features - Calendar Management - Employee Scheduling - FMLA Administration - Leave Tracking - Onboarding - Overtime Calculation - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Time & Attendance - Time Off Management - Time Off Requests - Time Tracking - Vacation/Leave Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software) ## Related Categories - [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software) - [Restaurant Scheduling Software](https://www.softwareadvice.com.au/directory/1658/restaurant-scheduling/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) - [Employee Annual Leave and PTO Tracking Software](https://www.softwareadvice.com.au/directory/1892/vacation-tracking/software) ## Alternatives 1. [LinkedIn Jobs](https://www.softwareadvice.com.au/software/115728/linkedin-jobs) — 4.5/5 (5930 reviews) 2. [100Hires](https://www.softwareadvice.com.au/software/111306/100hires) — 4.9/5 (1108 reviews) 3. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3466 reviews) 4. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1829 reviews) 5. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3211 reviews) ## Reviews ### "Keeping tack of employees not that easy" — 5.0/5 > **parul** | *10 December 2018* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Now when i got responsibility as a shift in-charge, it was very difficult to keep track of every employee as this is not a school. This software has reduced my headache a lot. Employee can download the app in their phones and complete attendance anywhere and request offs as well. It can send alerts in email form. You can see the over time shift availability and swap with other employees also. It has a demo mode so that new person can learn the functions. > > **Cons**: We cannot see that how many leaves are left in you account. You can get email alerts but not in text message form. It is easier for employees but its administrator part is little complicated. ----- ### "Not for everyone" — 4.0/5 > **Andy** | *8 August 2021* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: As a great point in favor, we can mention its ease of use, it is very intuitive. It allows you to keep track and order of tasks and organize yourself quickly. From a management role of a small group of employees makes it dynamic and useful. > > **Cons**: In slightly larger teams I do not know if it is very useful, since we depend on the information provided and it is not always possible to contrast it with what has been reliably done. This control vanishes when the employees are many. For this same reason, I do not believe that the metrics are so reliable in that type of situation. > > It is a program that has many functionality to organize, track and report tasks, as well as being able to keep a complete agenda. But there are applications that have similar tasks (although perhaps they are less complete) that are free. ----- ### "Convenient and affordable, but unreliable" — 3.0/5 > **Jocelyn** | *2 December 2016* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: It's easy to enter information and generate reports for a cost-effective fee compared to other systems. > > **Cons**: It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered. > > The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise. ----- ### "Does a great job of streamlining time sheets/calendar/time-off requests." — 4.0/5 > **Verified Reviewer** | *19 January 2018* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: For a long time, this process was all done on paper in our office. Tracksmart was a game changer for us, allowing us to streamline how we manage time sheets, time off requests, and seeing a up-to-date calendar of who's out of the office. > > **Cons**: I really wish there was a way to get an email notification for when a Time Sheet has been submitted. Also, wish there was a good mobile app to be able to manage entries and requests. ----- ### "Great product\!" — 5.0/5 > **Verified Reviewer** | *7 April 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I loved how easy it was to track time and attendance. If something needed to be corrected it was an easy process. There was no guess work. I love it. Oh, and the time that i needed customer service, they were friendly, quick, and so efficient\! > > **Cons**: I honestly do not have any cons that I would be able to list. this is an excellent software program\! ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/7954/tracksmart?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/7954/tracksmart) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data