--- description: Review of Platinum system Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Platinum system | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [Platinum system](/software/79674/platinum-system) # Platinum system Canonical: https://www.softwareadvice.com.au/software/79674/platinum-system Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/79674/platinum-system?page=2) > Platinum System is a Windows-based software that helps chiropractic medical practices streamline operations related to insurance billing, business performance tracking, payment processing and more on a centralized platform. It allows medical professionals to create custom notes, generate online forms with subjective questions and access x-rays or thermal scans, among other processes. Platinum System enables front desk employees to create insurance aging reports, add multiple cases on a single file, generate color-coded ledgers and collect payments via credit cards. It lets medical practices handle patient routing, track missed appointments, send email or SMS blasts and generate personalized patient documents. Additionally, the built-in international chiropractic network allows medical professionals to collaborate on cases remotely. Platinum System facilitates integration with several third-party solutions, such as Etactics, OpenEdge, ClearGage, and Review Wave. It is available on monthly subscriptions and support is extended via live chat, phone, video tutorials and email. > > Verdict: Rated **4.5/5** by 177 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 177 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Platinum System - **Founded**: 1986 ## Commercial Context - **Starting Price**: USD 65.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Platinum System also offers a billing service for only 7% of paid claims. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Credit Card Processing - Customisable Forms - Customizable Reports - Customizable Templates - Document Management - Electronic Payments - For Chiropractors - Forms Management - HIPAA Compliant - Healthcare Compliance - Patient Management ## Support Options - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Chiropractic Software](https://www.softwareadvice.com.au/directory/17/chiropractic-emr-billing-software/software) - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR and Medical Billing Software](https://www.softwareadvice.com.au/directory/426/mac-emr/software) - [Mobile EHR Software](https://www.softwareadvice.com.au/directory/3345/mobile-ehr/software) ## Alternatives 1. [ChiroTouch](https://www.softwareadvice.com.au/software/1186/chirotouch) — 4.0/5 (1084 reviews) 2. [Genesis Chiropractic Software](https://www.softwareadvice.com.au/software/2724/genesis-chiropractic) — 4.5/5 (310 reviews) 3. [ChiroUp](https://www.softwareadvice.com.au/software/412002/chiroup) — 5.0/5 (82 reviews) 4. [ChiroHD](https://www.softwareadvice.com.au/software/120856/chirohd) — 4.8/5 (132 reviews) 5. [ChiroFusion](https://www.softwareadvice.com.au/software/48297/chirofusion) — 4.7/5 (589 reviews) ## Reviews ### "Easy to Use" — 5.0/5 > **Tina** | *19 July 2019* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: This software is extremely use to use and the customer service is remarkable they always fix the problem right away and they even call back to follow up to make sure things are running smoothly after the problem seems to be resolved. Highly recommend > > **Cons**: A little expensive but in the end it is worth it ----- ### "Good for What it Does, File Imports are Painful" — 5.0/5 > **John** | *13 September 2024* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue. Integrates with ReviewWave scheduling. There is a lot of neat features like developing "cases" for patients so you can keep track of \# of visits, dollar amounts allotted to each visit, make x-ray images static on their chart for quick access. And you can make reminders that will pop-up an alert when certain things have been met, eg. re-exam at 12th visit, etc. > > **Cons**: SOAP notes can look canned if not personalized with templates. The file import process into the chart notes is PAINFUL and extremely time consuming. You can only import ONE file at a time, and you have to specify the file type before uploading. I have over 2,500 files to import and I'm estimating 60-70 hours of man time to import the files. If we could import more than one file at a time, this would be less than a 2 hour process. We have a TWAIN supported scanner, but Platinum cannot seem to get it to import directly into Platinum, so we have to manually upload the files, one by one. > > The good: platinum support team is great, nice automation. The bad: the file import is horrible and time consuming ----- ### "Platinum Support is Top Notch" — 5.0/5 > **Paula** | *15 July 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the great support and many of the features. > > **Cons**: I do all the in office billing and find myself needing the most help in this department. It would be great if there were levels of tutorials to watch regarding all the ways to use the billing features. > > Overall I'm very happy. I love the feature that allows us to send patient records to other doctors using the Platinum system. I also would like to have someone on the Platinum site throw out some great tips from fielded questions throughout the week. Something like "DID YOU KNOW...?" ----- ### "Platinum System keeps our office organized" — 5.0/5 > **Jessica** | *29 September 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use Platinum and how it keeps our office organized. I can have all of our patients’ information at my fingertips so that I am able to help our patients more efficiently. > > **Cons**: I feel that Platinum should offer more ways to go digital in office. Fillable forms would be a great addition. > > I’ve been using Platinum System for nearly 15 years and I have no desire to ever switch. It is so easy to learn and use with many features. Any time we’ve had an issue or need to learn how to do something, Platinum’s customer support is able to help and they are all so kind. ----- ### "Great for busy chiropractic office" — 5.0/5 > **JENNIFER** | *25 July 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Platinum allows us to spend more time with our patients rather than doing paperwork. One of my favorite features is the fact that patients can check in with a pin or a card and the system will call them back to the next available room. It also works with other software systems so we can run credit cards and they will post directly to the patient's account. The auto posting module is great as well for posting insurance payments to patient's files. We've used it for almost 10 years now and I still learn something new that it will do every few months. We couldn't function without it\! > > **Cons**: There are some occasional problems. The forms feature currently isn't working properly and it's hard to communicate to the support team as to what needs to be done. But overall, the software does what it's supposed to do. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/79674/platinum-system?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/79674/platinum-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data