--- description: Review of Datagate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Datagate | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/263/billing-invoicing-software/software) > [Datagate](/software/80709/datagate) # Datagate Canonical: https://www.softwareadvice.com.au/software/80709/datagate Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/80709/datagate?page=2) > Built on the Microsoft Azure platform, Datagate is a SaaS-based telecom billing platform designed to assist MSPs with automating the rating and billing of telecommunications services. Datagate was developed to integrate with popular third-party PSA software, tax engines, accounting systems, and payment gateways such as Xero, ConnectWise, Stripe, Authorize.Net, Quickbooks, and more to streamline automated billing. Datagate also provides an optional white-labeled portal that enables end-users to view call details and usage activity as well as their generated invoices. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Datagate - **Location**: Auckland, Canada - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Datagate for full pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Integration - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Billing Portal - Billing for Data - Billing for Voice - Carrier Access Billing - Contact Database - Customisable Billing - Customisable Branding - Customisable Invoices - Email Management - Flexible Rate Tables - Hourly Billing - Invoice Creation - Invoice History - Invoice Management - Mobile Line Compatibility ## Integrations (4 total) - ConnectWise PSA - MYOB Business - QuickBooks Online Advanced - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software) ## Related Categories - [Billing and Provisioning Software](https://www.softwareadvice.com.au/directory/4726/billing-and-provisioning/software) - [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software) - [Telecom Expense Management Software](https://www.softwareadvice.com.au/directory/4541/telecom-expense-management/software) ## Alternatives 1. 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Must submit change requests to DG. > > Very positive. \[sensitive content hidden\]is excellent, patient, and very knowledgeable. ----- ### "Very pleased so far" — 5.0/5 > **Tami** | *8 May 2024* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Ease of use. Simple setup. Integration with our other softwares\! > > **Cons**: Manual invoicing process and lack of real-time payment information to flow into system. > > Great so far\! Implementation was great, and Sogol was extremely helpful in assisting us with the integration setup between ConnectWise/ WisePay. ----- ### "The bane of my business existence." — 1.0/5 > **Natalie** | *20 February 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing. It never works as expected. It's clunky, difficult to understand, and doesn't work half the time. > > **Cons**: Onboarding. Good grief. I spent weeks and weeks and weeks of my time going through all the training. None of it made sense. There's no reference materials, and the trainers went so fast, so I could only hope that I remembered what mattered. > > Miserable onboarding. Miserable experience every month trying to invoice. After 10 months, I still can't nail down a procedure because it never works the same way. Oh, and it takes forever for the support to respond. I have deadlines, which I frequently miss because I am waiting on help. I am flabbergasted that there are so many positive reviews. ----- ### "Early Days, but Overall Very Pleased\!" — 5.0/5 > **Ashlie** | *15 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items. > > **Cons**: Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing. > > Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads\! ----- ### "Datagate greatly optimized our VoIP billing\!" — 5.0/5 > **Eric** | *21 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing. > > **Cons**: Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since. > > Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/80709/datagate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/80709/datagate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data