--- description: Review of UpMenu Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UpMenu | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Small Business POS Systems](/directory/456/small-business-pos/software) > [UpMenu](/software/81195/upmenu) # UpMenu Canonical: https://www.softwareadvice.com.au/software/81195/upmenu Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/81195/upmenu?page=2) > UpMenu is an online ordering system that allows restaurant customers to order food directly from the website. In addition, each restaurant can run its own mobile application, which allows the customer to order food at any time. The system includes additional marketing functions. UpMenu customers can use the loyalty program operating both online and offline, the promotion engine, and marketing automation. Each restaurant also automatically builds its newsletter base and has the option of sending email, SMS and push campaigns. Each restaurant can independently configure online ordering, draw the delivery areas on the map, enter the menu and choose payment methods. UpMenu allows you to have online payments. An additional option is to build a restaurant website using free templates. There is one out of three subscription options to choose from. Customers do not pay commission based on the value of the order. > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: UpMenu ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: UpMenu is offered across three pricing plans, outlined below. A 7-days free trial is also offered. • Basic: $49/month per restaurant • Standard: $89/month per restaurant • Premium: $169/month per restaurant - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish, Spanish - **Available Countries**: Argentina, Australia, Brazil, Italy, Poland, United Kingdom, United States ## Features - API - Alerts/Notifications - Billing & Invoicing - Built-in Accounting - Campaign Management - Customisable Branding - Customizable Reports - Customizable Templates - Delivery Management - Delivery Tracking - Discount Management - Email Marketing - Employee Management - For Restaurants - Inventory Management - Kitchen/Menu Management - Live Tracking - Loyalty Program - Marketing Automation - Mobile Access ## Integrations (9 total) - Adobe Commerce - Google Analytics 360 - Meta for Business - Papu.io - PayPal - Squarespace - Stripe - Wix - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software) ## Related Categories - [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) - [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software) - [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.com.au/software/77505/restroworks) — 4.9/5 (581 reviews) 2. [Owner.com](https://www.softwareadvice.com.au/software/397734/owner-com) — 4.6/5 (98 reviews) 3. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3027 reviews) 4. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.2/5 (549 reviews) 5. [StoreKit](https://www.softwareadvice.com.au/software/119800/storekit) — 4.9/5 (108 reviews) ## Reviews ### "Helped us grow direct orders and streamline delivery operations" — 5.0/5 > **Julita** | *17 February 2026* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: UpMenu helped us move a large portion of orders to our own website and branded app, which improved margins and strengthened customer loyalty. Managing deliveries across several locations is much easier with the driver app and dispatch tools, and real time tracking helps us keep delivery times consistent. The built in marketing features also helped increase repeat orders without adding extra tools. > > **Cons**: At the beginning, there’s a brief learning phase while configuring, mainly due to how customizable the system is. Once everything is configured, it runs smoothly and requires very little ongoing maintenance. > > Our overall experience has been very positive. UpMenu helped us reduce dependence on marketplaces, streamline delivery operations, and improve the customer experience across locations. Orders are more organized, our team spends less time dealing with delivery issues, and we have better control over customer communication and repeat business. ----- ### "A powerful and easy to use online ordering system for restaurants" — 5.0/5 > **Krzysztof** | *1 December 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: UpMenu has been a huge help in managing my online orders and deliveries. Orders from both my website and the mobile app come in fast and without errors, and customers really like the experience. Running my own delivery service through UpMenu lets me avoid paying high commissions to third-party platforms, which makes a big difference for my margins. The integration with POSBistro is seamless and keeps everything synchronized. I am also a big fan of the built-in marketing automations because they let me re-engage customers automatically based on their last order. It is simple to set up and brings real results. > > **Cons**: In the beginning it took me a little time to get used to all the features because the system is very comprehensive. After a short learning curve it became easy to navigate and now I can manage everything without any issues. This is more about initial familiarization rather than a real downside. > > Overall my experience with UpMenu has been excellent. The system is reliable, fast, and easy to operate once you learn the basics. It supports my online orders, delivery workflow, and POS integration in one place, which saves time for my team. The automation tools help me re-engage customers consistently, and I have seen a clear increase in repeat orders. After more than a year of using UpMenu I can say it has improved my daily operations and helped me grow my business. ----- ### "Hard in using, but the one in market" — 4.0/5 > **Aleksandra** | *23 March 2023* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: UpMenu has all the options it should - it's quite clear, allows you to enter products on the site. Great for operating in the HORECA market. > > **Cons**: Difficult to use when it comes to making changes. The only solution of its kind on the market. ----- ### "A reliable system for managing takeout and catering orders online" — 5.0/5 > **Marco** | *10 March 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about UpMenu is how much it simplified our online ordering. Customers can easily place takeout orders or schedule catering directly from our website, which made ordering much more convenient for them and far easier for our team to manage. Before using the system, handling different types of orders required a lot of manual coordination. Now everything appears clearly in one place, so our staff can quickly see what needs to be prepared. This improved communication between the front and the kitchen and significantly reduced confusion during busy hours. The catering functionality has also been very valuable for us. We regularly receive larger orders for offices and events, and being able to accept them in advance helps us plan kitchen preparation much better. Instead of reacting at the last minute, we can organize production ahead of time and keep the workflow under control. Overall, UpMenu helped us create a smoother ordering experience for customers while making daily operations much easier for the team. > > **Cons**: There isn’t much to dislike. The platform has been stable and easy to use for our team from the beginning. For our needs, it works very well and has been a very positive experience overall. > > Our experience with UpMenu has been extremely smooth so far. The system helped us bring structure to how we handle online takeout and catering orders. Previously, some orders came through phone calls or messages, which made it harder to keep everything organized and sometimes slowed down our kitchen workflow. With UpMenu, customers can place their orders directly on our website, which means the information arrives clearly and consistently every time. Using the restaurant order management software makes it much easier for our team to see incoming orders, organize preparation, and keep the kitchen workflow under control. One of the biggest benefits for us is better visibility of incoming orders. We can see upcoming catering requests in advance and plan preparation accordingly, which makes large orders much easier to manage. As a result, service is faster, the team works more efficiently, and customers get a more reliable ordering experience. It has definitely improved the way we run our daily operations. ----- ### "A flexible online ordering platform that helped us cut costs and scale" — 5.0/5 > **Julia** | *16 January 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: UpMenu offers great value for money, especially if you want to move away from third-party delivery platforms. We use it to run our own website with online ordering and a mobile app, which helped us significantly reduce commission fees and overall operating costs (by about 17% in our case). The system is very flexible, and the availability of an API for custom integrations is a big advantage. It allowed us to connect UpMenu with other tools we already use and adjust the setup to our internal processes. Everything related to orders, payments, and customer data is centralized, which makes daily operations much easier. > > **Cons**: The only minor drawback is that the platform has a lot of features, so it can take some time at the beginning to get familiar with all the options. Once everything is configured, however, it’s easy to manage and works reliably. > > Overall, our experience with UpMenu has been very positive. It helped us take control of our online sales, lower costs, and streamline order management. The platform is stable, scalable, and clearly designed for restaurants that want to own their digital channels instead of relying on marketplaces. Support has been responsive when needed, and the system continues to evolve in the right direction. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/81195/upmenu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/81195/upmenu) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data