
SimplePractice
About SimplePractice









SimplePractice pricing
SimplePractice does not have a free version but does offer a free trial. SimplePractice paid version starts at USD 29.00/month.
Alternatives to SimplePractice
SimplePractice Reviews
Feature rating

- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I LOVE SimplePractice!
My overall experience with SimplePractice was AMAZING!!!!!
Pros
I love how easy it is to use and how user friendly it is.
Cons
The cost prohibited me from continuing to use the platform.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
A modern secure practice system.
It was pretty easy to set up and I'm still continuing to find extra features they offer. I like that they take cyber security seriously. I'm not sure why there are negative reviews about customer service as they have been quick to get back to me.
Pros
The calendar is great, easy to use and you can see the times client's are scheduled. You can set up notifications to be alerted about appointment times. The customer service has been helpful and they are quick to get back to me. They offer a lot of great features.
Cons
I would prefer more customizability with the invoices and Superbills.
Reasons for Choosing SimplePractice
Psyquel's customer service became an issue in 2024 after it was bought out. The system is outdated. They haven't made any real changes since I started with them over ten years ago. I worried about their security. It's quite basic and doesn't offer many features.Switched From
PsyquelReasons for Switching to SimplePractice
I liked Simple Practice's calendar better, they offered a lot of features, and it was easy to use and set up.- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
A great system for practice management - but not for MY group practice.
In the beginning we were excited about the prospect of moving to this system, but ultimately, it did not meet our needs and did not offer the flexibility to adapt the features to accommodate. I believe it would be a great option for an individual in private practice, but did not work for us as a larger group practice.
Pros
We moved from a system that was very antiquated and simple to this platform and so the features that it offered were new and exciting. We were able to manage electronic documents digitally which we had never done before, run reports, manage schedules all in one place, and claims and billing were all in one place.
Cons
Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs. We had many issues with reports processing correctly, were losing information, and there were inefficiencies in the way that claims and payments processed and posted.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It was great when it was great, I guess!
I have had Simple Practice for over 3 years. At first things were lovely, little connection and tech issues and the it was a very reliable system to use. Once SP increased there prices, the quality of the telehealth functions severely decreased. Even my clients make jokes about how unreliable the telehealth features are. I am almost embarrassed to continue using the software. Effective 1/1/2025, I will be leaving SP and going to Carepatron. I am excited about this change as the prices are great (more than $60 less per month) with more features, including AI integration. They also have the option to use ZOOM which is synced with their platform. I am excited about the change and simply can no longer support Simple Practice. It was great when it was great, I guess!
Pros
Calendar sync, scheduling, user friendly, payment options, Stripe integration, client portal, templates available.
Cons
Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system issues at least 4 to 6 times per week.
Reasons for Switching to SimplePractice
It was highly recommended at the time by colleagues.- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
User Friendly
Overall it’s my favorite ehr platform because it’s so easy to navigate.
Pros
User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes.
Cons
I can’t think of anything I dislike. Sometimes the connection on telehealth sessions is poor, but that is likely not a SimplePractice issue.