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SimplePractice
4.6
Overall rating
Reviews
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About SimplePractice
SimplePractice is a top-rated EHR software and all-in-one practice management solution trusted by more than 200,000 health and wellness providers. While using this practice management software, practitioners are able to access everything they need from appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more.
SimplePractice provides practitioners with everything they need to run a successful private practice efficiently and effectively. The platform offers a user-friendly interface that allows practitioners to access all the essential tools in one centralized location. From scheduling and documentation to customizable templates and billing, SimplePractice covers every aspect of practice management, making it a preferred choice for mental health professionals, speech-language pathologists, chiropractors, social workers, and more.
One of the key features of SimplePractice is its robust scheduling functionality, which enables practitioners to maintain control over their calendars and appointments. The platform allows practitioners to set up online appointment requests, accept or decline appointments, and send automated reminders to clients. With features like telehealth integration, practitioners can conduct video appointments seamlessly, offering clients a convenient and flexible way to access care. Group appointment scheduling is also made easy with the ability to schedule, send reminders, document, and bill group sessions with multiple clients, catering to the needs of larger practices.
Documentation is a crucial aspect of any healthcare practice, and SimplePractice simplifies this process by offering customizable templates for progress notes, assessments, intake forms, and more. Practitioners can choose from a library of templates or create their own personalized templates to streamline their documentation workflow. The platform also features ePrescribe functionality, allowing practitioners to check medication histories, prescribe medications, and order refills directly from the platform, enhancing efficiency and accuracy in patient care.
Billing is another essential aspect of practice management, and SimplePractice provides tools to streamline the payment process for practitioners. Secure online billing and payment options allow practitioners to store credit cards securely, automate client payments with features like AutoPay, and manage insurance claims with ease. The platform also offers a client portal that gives clients 24/7 access to their documents, billing information, and appointments, improving communication and transparency in care delivery.
SimplePractice pricing
SimplePractice does not have a free version but does offer a free trial. SimplePractice paid version starts at USD 29.00/month.
Starting Price:
USD 29.00/month
Free Version:
No
Free trial:
Yes
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SimplePractice Reviews
Feature rating
5 reviews of 2,745
View all reviews
Amanda
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 07/08/2019
Simple Practice saved me!
Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.
Pros
I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.
Cons
Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.
Alternatives Considered
TherapyNotes, LLCReasons for Switching to SimplePractice
Simple practice had many more needed features.Response from SimplePractice
Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice
Replied 13/08/2019
LaShundra
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 06/09/2024
The name says it all
Overall, I am 1000% satisfied. I could not see myself going to another platform. I've researched others and I've talked to friends and colleagues who use different platforms, and the others are not a match for SimplePractice at all. They came up with the perfect name for this platform because it does make running my private practice simple.
Pros
The name says it all. SimplePractice, once it is set up is easy to use, the customer support is unmatched. They listen. They have communities where you can make suggestions for improvement of the software and they make updates based on customer suggestions. They offer so many templates options for assessments, treatment plans, progress notes, polices and for so many other reasons. We can also create our own templates. They offer free trainings to all of their customers with the options to gain CE's. There is just so much I can say about SimplePractice. I know I am leaving something out, but just know this is an awesome platform and worth every penny. Even considering calendar intergrations. I thought that was something that would be a given in a platform that caters to running an office easier, but it's not. After talking to friends who are on other platforms, this is not an option they have.
Cons
I don't really have a lot of cons. My biggest drawback right now is the fact that I can't create a bulk invoice statement without deleting old ones and creating new ones. Although that is something I hate I can't do, I wouldn't consider it a major issue, because this is a suggestion that has been brought to the developers of SimplePractice, and the way they continuously upgrade and make changes to meet their customer's needs, this may not be an issue for too long.
Reasons for Switching to SimplePractice
SimplePractice had more features and excellent customer service. It cost a little more, but when I compared what I would be sacrificing if I chose another option, the price was worth it. I think one of the biggest factors in my decision was the option to integrate all my calendars in the SimplePractice system.
Marianne
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
2
2
Reviewed on 26/08/2024
Simple Practice bought Luminello - but it is very deficient as an actual Electronic Health...
I am now looking for another Electronic Health Record. One that includes documentation of care for the WHOLE person - including the body...
Pros
It seems like it has all the bells and whistles for therapy - which is great, when I am only seeing people for therapy (which is rare). But, despite Simple Practice having bought Luminello to add on the medical/psychiatric EHR features, it is woefully inadequate for psychiatric services
Cons
No vital signs (face it, this was the first thing ever digitized in health care. It is not available in Simple Practice, so you must hand enter vitals - every time.)
No ability to include scored measures in a progress note automatically
Diagnoses do not appear in progress notes unless they are hand entered
No physical exam feature (this is literally available everywhere - but not in SP).
No automatic display of medications and prescriptions written. There is no crossover from the medication section (Dr First) and the progress note. Meds are not easily viewed while working on a note and seeing the patient.
Portal does not seem to contain education or information shared with patients (like med ed). This info is only available in a chat feature.
No lab integration.
Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc.
I haven't used the billing feature
This is overpriced for what it is. I am not sure what they "bought" from Luminello, other than patient lists and demographic info. Otherwise, it is just Dr First slapped on the back end of a therapy EHR.
Reasons for Choosing SimplePractice
EHR (I was happy with) sold to Simple PracticeSwitched From
LuminelloReasons for Switching to SimplePractice
ease of transition with sudden sale of Luminello and insufficient lead time
Ileana
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 05/07/2024
SimplePractice is a great platform to run a practice
Pros
SimplePractice makes having a private practice SIMPLE. With this software clients can schedule a consultation with you, input credit card information, you can send them the required paperwork, charge them for the invoice and also add clients notes and measurements all in one place.
Cons
The price is a bit high when starting off, but it is worth it.
Alternatives Considered
TherapyAppointmentReasons for Choosing SimplePractice
I did not really like Therapynotes, They dont have an app feature for clients making it limited to the device they could use for our sessionsSwitched From
TherapyNotes, LLCReasons for Switching to SimplePractice
I liked how easily simplepractice software program is . Very easy to navigate even as a first time user.
Carina
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0
4
Reviewed on 14/08/2024
Would Recommend
Overall, I loved SimplePractice and wish I could go back to it.
Pros
The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC.
I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more.
Cons
The billing became a problem for the group practice I was working at.
It was also a problem to have more than one contact on a client profile which was challenging for working with children. I believe this may have been fixed since I left that agency.
