--- description: Review of Salesforce Starter Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Starter | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Pharmaceutical CRM Software](/directory/343/pharmaceutical-crm/software) > [Salesforce Starter](/software/82914/Salesforce-Starter) # Salesforce Starter Canonical: https://www.softwareadvice.com.au/software/82914/Salesforce-Starter Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/82914/Salesforce-Starter?page=2) > Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sales, service, and commerce tools in a unified platform. Salesforce Starter enables users to organize customer data, manage relationships, and gain valuable business insights. Its dynamic email marketing and analytics capabilities allow users to nurture prospect and customer connections with customizable email templates. The suite's segmentation features unify customer data across marketing, sales, and service, enabling personalized communications. The sales process streamlined with deal management tools and customer service features, including case management and escalation, help ensure efficient issue resolution. For businesses looking to establish an online presence, Salesforce Starter offers a storefront builder with drag-and-drop design tools and built-in merchandising and commerce analytics. The all-in-one CRM solution provides growing companies the essential functionality they need to find new leads, win deals, and sell online, all from a centralized platform. > > Verdict: Rated **4.4/5** by 224 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 224 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - A/B Testing - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Center Management - Call Logging - Campaign Analytics - Campaign Management - Campaign Scheduling - Catalog Management ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox Business - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software) ## Related Categories - [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software) - [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software) - [Real Estate CRM Software](https://www.softwareadvice.com.au/directory/338/real-estate-crm/software) - [Small Business CRM Software](https://www.softwareadvice.com.au/directory/489/small-business/software) - [eCommerce CRM Software](https://www.softwareadvice.com.au/directory/3634/ecommerce/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18773 reviews) 2. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4457 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6971 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (729 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Using Salesforce is incredibly easy for my team" — 5.0/5 > **Kenneth** | *27 March 2022* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: I truly like how Salesforce is the most incredible in its industry and offers extraordinary CRM programming. It is ideally suited for connecting with potential clients in view of their past interest in the organization as well as what they would require to remain drawn in and retained. I love the manner in which you can modify it and it mechanizes each thing so extraordinary from messages to calls its incredible. > > **Cons**: When first starting to use Salesforce, it can seem overwhelming. The pages feel extremely crowded when you don't know where to look for something because there is an abundance of information. Salesforce becomes easier to use with more experience, yet for new clients there may be a learning curve. > > This was an awesome experience and an essential for an organization hoping to more readily attract and hold clients on the web ----- ### "Scalable CRM solution" — 5.0/5 > **TAMMY** | *21 January 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I love the ability for Salesforce Starter to be customized and suggest actions that help our business be more efficient. > > **Cons**: There is a bit of a learning curve, but it does have a user-friendly design. > > Overall, a great experience with Salesforce Starter. It is a scalable CRM solution to help grow your business. ----- ### "Payroll Administrator" — 3.0/5 > **Phoebe** | *30 January 2026* | Executive Office | Recommendation rating: 5.0/10 > > **Pros**: I did not use Salesforce very long due to transitioning to another employer, but I recall it being easy to navigate. > > **Cons**: I do not recall anything I did not like about Salesforce... However, I remember the Salesforce support team was not too great. Response was time consuming. > > Overall experience was okay and easy to navigate. I used Salesforce as a backup person for the accounting team. ----- ### "Just right for small business" — 5.0/5 > **Kaitlyn** | *1 August 2022* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Salesforce Essentials is more affordable than standard Salesforce and still has what I need in a CRM. I get work done faster, sell faster, and make our customer experience amazing. I set up a customized self service portal and set particular concerns or questions to be sent to a specific person. This means that if for example a customer asks if a garmet can be altered, they're directed to our seamstress instead of directed to me and then transfered to our seamstress. Salesforce essentials records and tracks my calls and emails meaning I no longer have to. I have gained more information about leads, where they come from and why they choose us. > > **Cons**: Sometimes it can be hard to find the data I'm looking for. It's not easy to find or get invoices. Customer care wasn't very helpful although I did try to make contact during a very busy time of day. I was still disappointed.. This is the essentials version of Salesforce so obviously the features aren't as robust. > > Being a small business we need a CRM that won't break the bank. We need to keep every customer we have, so the customer experience is paramount. We need to get as much information out of every sale and customer interaction as we can, and we need to accelerate sales. Salesforce essentials has done all of this for us. There are things that I would improve. ----- ### "Works Great\! Increases our Closing Percentage by 20%" — 4.0/5 > **Rex** | *14 August 2021* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: The integration with all of our other systems and software. > > **Cons**: The setup is a little tricky when using other software with Salesforce. It really helps to have good support from any other vendors products you want to integrate with Salesforce. Examples being Quickbooks, ShipRush, Verizon Connect, etc. We have many departments and different software in each. So being sure you have API support is critical. > > So far its been very good. We also use other modules from Salesforce. After demoing about 4 packages, we went with Salesforce. Knowing that they are the primary leader in CRM, helped in that decision, as most of our other applications have APIs to intergrate with. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/82914/Salesforce-Starter?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/82914/Salesforce-Starter) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data