--- description: Review of Salesforce Starter Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Starter | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Pharmaceutical CRM Software](/directory/343/pharmaceutical-crm/software) > [Salesforce Starter](/software/82914/salesforceiq) # Salesforce Starter Canonical: https://www.softwareadvice.com.au/software/82914/salesforceiq Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/82914/salesforceiq?page=2) > Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sales, service, and commerce tools in a unified platform. Salesforce Starter enables users to organize customer data, manage relationships, and gain valuable business insights. Its dynamic email marketing and analytics capabilities allow users to nurture prospect and customer connections with customizable email templates. The suite's segmentation features unify customer data across marketing, sales, and service, enabling personalized communications. The sales process streamlined with deal management tools and customer service features, including case management and escalation, help ensure efficient issue resolution. For businesses looking to establish an online presence, Salesforce Starter offers a storefront builder with drag-and-drop design tools and built-in merchandising and commerce analytics. The all-in-one CRM solution provides growing companies the essential functionality they need to find new leads, win deals, and sell online, all from a centralized platform. > > Verdict: Rated **4.4/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 223 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - A/B Testing - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Center Management - Call Logging - Campaign Analytics - Campaign Management - Campaign Scheduling - Catalog Management ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox Business - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software) ## Related Categories - [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software) - [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software) - [Real Estate CRM Software](https://www.softwareadvice.com.au/directory/338/real-estate-crm/software) - [Small Business CRM Software](https://www.softwareadvice.com.au/directory/489/small-business/software) - [eCommerce CRM Software](https://www.softwareadvice.com.au/directory/3634/ecommerce/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4453 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Using Salesforce is incredibly easy for my team" — 5.0/5 > **Kenneth** | *27 March 2022* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: I truly like how Salesforce is the most incredible in its industry and offers extraordinary CRM programming. It is ideally suited for connecting with potential clients in view of their past interest in the organization as well as what they would require to remain drawn in and retained. I love the manner in which you can modify it and it mechanizes each thing so extraordinary from messages to calls its incredible. > > **Cons**: When first starting to use Salesforce, it can seem overwhelming. The pages feel extremely crowded when you don't know where to look for something because there is an abundance of information. Salesforce becomes easier to use with more experience, yet for new clients there may be a learning curve. > > This was an awesome experience and an essential for an organization hoping to more readily attract and hold clients on the web ----- ### "Just right for small business" — 5.0/5 > **Kaitlyn** | *1 August 2022* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Salesforce Essentials is more affordable than standard Salesforce and still has what I need in a CRM. I get work done faster, sell faster, and make our customer experience amazing. I set up a customized self service portal and set particular concerns or questions to be sent to a specific person. This means that if for example a customer asks if a garmet can be altered, they're directed to our seamstress instead of directed to me and then transfered to our seamstress. Salesforce essentials records and tracks my calls and emails meaning I no longer have to. I have gained more information about leads, where they come from and why they choose us. > > **Cons**: Sometimes it can be hard to find the data I'm looking for. It's not easy to find or get invoices. Customer care wasn't very helpful although I did try to make contact during a very busy time of day. I was still disappointed.. This is the essentials version of Salesforce so obviously the features aren't as robust. > > Being a small business we need a CRM that won't break the bank. We need to keep every customer we have, so the customer experience is paramount. We need to get as much information out of every sale and customer interaction as we can, and we need to accelerate sales. Salesforce essentials has done all of this for us. There are things that I would improve. ----- ### "Great product, hard to tailor to companies specifically due to the complex algorithms." — 3.0/5 > **Clayton** | *21 December 2021* | Financial Services | Recommendation rating: 5.0/10 > > **Pros**: There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it. > > **Cons**: Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software. > > I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves. ----- ### "Works Great\! Increases our Closing Percentage by 20%" — 4.0/5 > **Rex** | *14 August 2021* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: The integration with all of our other systems and software. > > **Cons**: The setup is a little tricky when using other software with Salesforce. It really helps to have good support from any other vendors products you want to integrate with Salesforce. Examples being Quickbooks, ShipRush, Verizon Connect, etc. We have many departments and different software in each. So being sure you have API support is critical. > > So far its been very good. We also use other modules from Salesforce. After demoing about 4 packages, we went with Salesforce. Knowing that they are the primary leader in CRM, helped in that decision, as most of our other applications have APIs to intergrate with. ----- ### "Salesforce as a Database" — 4.0/5 > **Patrick** | *31 July 2022* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: I like that the product has the ability to be completely customized to one's needs. > > **Cons**: As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. There was very little customer service and it was overseas. It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects of the software. > > As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall, it didn't meet my company's needs, but if a company has tech department, this could be a fantastic product. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/82914/salesforceiq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/82914/salesforceiq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data