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About DealerCenter
DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions.
Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels.
DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more.
Pricing is available through monthly subscriptions.
DealerCenter pricing
DealerCenter does not have a free version but does offer a free trial. DealerCenter paid version starts at USD 79.00/month.
Starting Price:
USD 79.00/month
Free Version:
No
Free trial:
Yes
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DealerCenter Reviews
Feature rating
5 reviews of 1,477
View all reviews
Vladyslav
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 10/12/2023
Great CRM to work in!
Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.
Pros
The Interface, UI and UX looks smooth and all on point.
The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well.
I pretty like fonts and the main page where you can pin your dealers dashboard!
Cons
Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access.
I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.
Alisa
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 03/12/2024
No other has come closer
My overall experience was hassle-free. And very convenient for all my needs.
Pros
Easy access to all portals. Love how easy it is to find all my clients and the way it adds information.
Cons
Sometimes the system glitches. Sometimes I cannot see the Experian credit reports or the status of clients is not accurate.p
Alternatives Considered
Dealertrack DMSReasons for Switching to DealerCenter
Easier to understand and all in one feeling while using this CRM.
JOSH
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 27/11/2024
DECENT FOR THE MONEY BUT THERE ARE BETTER OPTIONS
Pros
ROBUST SYSTEM FOR THE PRICE. EASY INTEGRATIONS.
Cons
IT'S UPDATED REGULARLY AND THINGS CHANGE TO MAKE IT "BETTER" BUT IT'S LESS AND LESS USER FRIENDLY. IT GETS MORE BUGS IN IT AND OPERATES SLOWER. AS THEY TRY TO IMPROVE IT, THE USABILITY AND FUNCTIONALITY DECREASES
Alternatives Considered
Dealertrack DMSReasons for Choosing DealerCenter
LIKED THE FEATURES AND FUNCTIONALITY OF DEALERCENTER ORIGINALLY BUT IT'S ABSOLUTELY GONE DOWNHILL OVER THE LAST YEAR OR SOSwitched From
FrazerReasons for Switching to DealerCenter
PRICE WAS MUCH MORE AFFORDABLE FOR THE FEATURES AVAILABLEResponse from Nowcom Corporation
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!
Replied 04/12/2024
Earl
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/11/2024
DEALER CENTER BANG FOR THE BUCK
Very happy .. used it for 18 years..bang for buck. Can not beat it. Even small franchise dealers use it.
Pros
Cloud based. One source DMS and BDC.. integration abilty
Cons
To many changes. Eventually you get use to the changes.. all for a better experience
Steve
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 28/11/2024
Easy to use interface
I've used DC for over two years and I've been very satisfied with my experience.
Pros
great service, and easy to use interface. Very tool... especially with it being mobile friendly and via the easy to use app.
Cons
Overseas tech support can be a little challenging at times... yet usually it works out fine.
