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About DealerCenter
DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions.
Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels.
DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more.
Pricing is available through monthly subscriptions.
DealerCenter pricing
DealerCenter does not have a free version but does offer a free trial. DealerCenter paid version starts at USD 79.00/month.
Starting Price:
USD 79.00/month
Free Version:
No
Free trial:
Yes
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DealerCenter Reviews
Feature rating
5 reviews of 1,414
View all reviews
Vladyslav
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 10/12/2023
Great CRM to work in!
Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.
Pros
The Interface, UI and UX looks smooth and all on point.
The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well.
I pretty like fonts and the main page where you can pin your dealers dashboard!
Cons
Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access.
I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.
Bria
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 11/08/2024
The most trusted dealer management system on the market.
Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.
Pros
It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.
Cons
Its a bit difficult for new employees to work with.
Sam
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
2
Features
4
Ease of Use
1
Customer Support
4
2
Reviewed on 12/09/2024
A Great, Big Monster of a Software Package
It offers "entry impact," by including everything one could request, but much of that is only good for the initial "wow" effect when finding new buyers for the software, on the practical side, it is much less "wow" & more "ow."
After a few days of logging onto the system to become oriented w/ navigation, it becomes a burden to determine which tool or icon to select & ultimately, I find myself fatigued attempting to figure out more "stuff" just to accomplish the basics.
Pros
Dealercenter included practically every category of use a dealership could need.
Cons
The software is unnecessarily complicated & even intimidating when simply attempting to make sense of it- offering a MUCH simpler version w/ needed items for a small/average dealership would be much more effective.
Also, every additional functionality required additional payments along w/ additional software support to implement, plus it made an already overly busy interface even more convoluted.
The programmers (who give themselves fancy names like "architect" or "engineer") likely pat themselves on the back for all that they have come up w/, but only they & other IT people actually like their product, they should attempt to sell for once & perhaps it would dawn on them that the rest of us aren't impressed w/ fancier, glorified calculators. The objective of the software has gotten lost in the weeds of complexity.
Mohamed
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/06/2024
DealerCenter the DMS you need
Great experience overall I enjoy using it
Pros
Great and easy to use nice looking platform helps me get work done
Cons
The cost is a bit high but it does offer a lot
Max
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 31/03/2024
The best customer service
So happy with DC and [sensitive content hidden] my rep.
Pros
The customer support and service make it easy!
Cons
Pretty much I'm running my business in DC
