DealerCenter

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About DealerCenter

DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions. Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels. DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more. Pricing is available through monthly subscriptions.
DealerCenter Software - DealerCenter contract and forms screenshot
DealerCenter Software - DealerCenter dashboard and reporting screenshot
DealerCenter Software - DealerCenter campaign management screenshot
DealerCenter Software - DealerCenter email messages screenshot
DealerCenter Software - DealerCenter deals overview screenshot
DealerCenter video
DealerCenter Software - DealerCenter contract and forms screenshot - thumbnail
DealerCenter Software - DealerCenter dashboard and reporting screenshot - thumbnail
DealerCenter Software - DealerCenter campaign management screenshot - thumbnail
DealerCenter Software - DealerCenter email messages screenshot - thumbnail
DealerCenter Software - DealerCenter deals overview screenshot - thumbnail

DealerCenter pricing

DealerCenter does not have a free version but does offer a free trial. DealerCenter paid version starts at USD 60.00/month.

Starting Price:
USD 60.00/month
Free Version:
No
Free trial:
Yes

Alternatives to DealerCenter

DealerCenter Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
5 reviews of 1,405 View all reviews
Brandon Michel
Brandon Michel
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2017

A product is as good as the people representing it. I've had a few DMS, DC's is the best why,...

Anyone can set up a auto dealership and have it operational and effective in a week.

Pros

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rob
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/05/2023

The best one stop software shop in the industry

10/10

Pros

I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.

Cons

I wish they had more lender options for Arkansas

Anthony
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
1
Customer Support
1

3
Reviewed on 23/11/2016

Terrible customer service and the 2.0 version is terrible and not user friendly

I loved this program when i 1st got it. It was easy to use and rarely had any problems. Since the new version came out its been nothing but problem after problem and it is not user friendly at all. To do the most basic tasks you have to call customer support, which is terrible, and wait for them to figure it out. Often I end up figuring how to do it before they do. My service rep has no clue how to do the most basics of tasks and I get frustrated every time I call. Often I have to call and or email several times to get one thing fixed, and sometimes 4 or 5 times about the same issue. There is a lot of stuff you can do with it now, and i think most of it is a good idea and I would hate to have to do it, but i'm starting to look at other bhph software. It has a lot of features, but its more Unnecessarily complicated and I always have to call to figure out the special trick to do what i need to do. I just don't want to deal with dealercenter anymore.

Pros

Lots of great features

Cons

Nobody an figure out how to use it including their own support

Dusty
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

Dusty Miller

Love it and will continue to use it as our primary source for several processes

Pros

a lot of valuable information in one location

Cons

You haven't added AI features yet but I'm sure they are coming

Gary
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Impressive

I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Pros

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.

Cons

Nothing negative to say. Nothing else to say about the CONS ......

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