--- description: Review of Digital WarRoom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Digital WarRoom | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Legal Research Software](/directory/4796/legal-research-software/software) > [Digital WarRoom](/software/83850/digital-warroom) # Digital WarRoom Canonical: https://www.softwareadvice.com.au/software/83850/digital-warroom Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/83850/digital-warroom?page=2) > Digital WarRoom is a cloud-based and on-premise eDiscovery platform which helps law firms and single users process, review and produce documents. The tool has a drag-and-drop processing interface which will automatically extract and index metadata from files, ensuring a quick search mechanism for you to specify keywords and filters across the corpus of documents. Key features of Digital WarRoom include privilege log, redactions, right-click and mark, email thread visualizer, who to whom email analysis, language identification and more. Businesses can choose from a range of deduplication settings which includes an option to propagate work product across duplicates of a single document. Pricing is available on monthly and yearly subscriptions and support is included via our email help desk and one to one onboarding via screen share. > > Verdict: Rated **4.6/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 13 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digital WarRoom - **Location**: Seattle, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 1,995.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Annotations - Archiving & Retention - Case Alerts - Case Management - Change Tracking - Collaboration Tools - Commenting/Notes - Data Aggregation and Publishing - Data Visualization - Document Capture - Document Classification - Document Management - Document Review - Document Storage - For Legal Professionals - Full Text Extraction - Full Text Search - Keyword Search ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Legal Research Software](https://www.softwareadvice.com.au/directory/4796/legal-research-software/software) ## Related Categories - [Legal Research Software](https://www.softwareadvice.com.au/directory/4796/legal-research-software/software) - [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software) - [Electronic Discovery Software](https://www.softwareadvice.com.au/directory/4517/ediscovery/software) ## Alternatives 1. [Everlaw](https://www.softwareadvice.com.au/software/20195/everlaw) — 4.9/5 (87 reviews) 2. [Nextpoint](https://www.softwareadvice.com.au/software/41155/nextpoint) — 4.4/5 (234 reviews) 3. [Lexbe eDiscovery Platform](https://www.softwareadvice.com.au/software/140827/lexbe) — 4.6/5 (60 reviews) 4. [CloudNine](https://www.softwareadvice.com.au/software/130270/cloudnine) — 4.8/5 (52 reviews) 5. [CaseFleet](https://www.softwareadvice.com.au/software/100640/casefleet) — 4.7/5 (39 reviews) ## Reviews ### "Great product, I would highly recommend for the cost\!" — 5.0/5 > **Melissa** | *26 March 2019* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Digital WarRoom is very inexpensive compared to other products we have looked at and is just as robost as most others. We are able to utilize this software from the beginning review process of data on to the production phase with ease. The software allows output with proper load files and able to export in multiple image formats as single page tiff, multi page tiff or multi page pdfs without issue. > > **Cons**: RDP connection to access the software throws some users off but has not been an issue overall and allows for a more secure connection. > > We have been using the software for over five years. It's been a great experience. Digital WarRoom support staff and developers have always been very helpful and eager and very responsive to assist with any of our firm's needs. ----- ### "Best e-discovery platform ever used" — 5.0/5 > **Sue** | *8 June 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Digital WarRoom's platform is similar to Office and other apps as far as optics - ribbons, common keyboard shortcuts (Ctrl-C for copy, Ctrl-A for select all, etc.) making it easy to use/learn. The binder system makes it easy to save search results in an intuitive manner that is easy to explain and document for other reviewers. It is easy to create large document productions. DWR's customer/technical support is by far the best I have ever dealt with - period - for ANY software/hardware company in over 35 years of my work experience. > > **Cons**: I am sure there are some minor things that could be improved but everything I discovered to date has been dealt with in updates/newer versions. > > DWR is the best e-discovery platform I have ever used (compared to extensive experience with Summation iBlaze, Summation Pro, and average experience with Relativity, and limited experience with Concordance). I have the ability to easily load, review, and search multiple large document collections, and run multiple document productions of any size with limited or no technical issues. In the instances where I am unable to troubleshoot an issue myself, DWR's support time is extremely responsive and has the knowledge base to resolve my issues quickly. ----- ### "Newer version is not as reliable" — 3.0/5 > **Chandra** | *14 June 2021* | Legal Services | Recommendation rating: 3.0/10 > > **Pros**: Previous versions were easier to use with fewer issues. > > **Cons**: The newer version of the software is not as reliable. > > Overall, customer support is the best quality of DWR. ----- ### "Review" — 4.0/5 > **Kristi** | *8 June 2021* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Very easy set-up for new users; easy to understand invoices. Great team on help desk. > > **Cons**: Interface is still cluttered, esp. for new users. Would like to see the filtering and advanced filtering combined in one screen. Production workflow also confusing for new users, would like to see more of step-by-step icons for the process. Review v. Production distinction hard to explain to new users, would suggest renaming Production to indicate that means a production out of DWR; pdf-only productions from opposing counsel don't show up on the Production side \& that's confusing. Would like the ability to populate Bates number columns for other sides' productions. > > Great team\! ----- ### "Excellent price performance with responsive service" — 5.0/5 > **Lynne** | *20 August 2021* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: We can make disclosure deadlines and review opposing party documents quickly and effeciently. Simple invoices that are easy for our clients to understand. Easy to use. The subscription saves us time and money. > > **Cons**: No real cons from our perspective. Does not have all the features of Relativity but has all the features that we need at a MUCH lower price. Dual athentication and security control a bit over the top when logging in. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/83850/digital-warroom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/83850/digital-warroom) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data