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About Deputy
Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space. In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Support is provided via phone, employee guides, and other online resources.
What is Deputy?
How do you use Deputy?
Who uses Deputy?
How much does Deputy cost?
Does Deputy have an app?
What is Deputy?
Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.
How do you use Deputy?
New users create a Deputy account online and configure settings for business locations, areas, and staff. A web-based interface is used to create employee schedules, manage time/attendance, and more. Deputy can integrate with external systems or timesheets can be exported to payroll.
Who uses Deputy?
Deputy is used by HR managers and employees in businesses of all sizes across many industries, such as healthcare, hospitality, education, and many others.
How much does Deputy cost?
Deputy offers a free starter plan for businesses with 100 employee shifts per month. Their premium plan, which covers unlimited shifts per month, is $4.50 per user and billed monthly. Custom pricing is available for enterprises with more than 250 employees.
Does Deputy have an app?
Yes, Deputy has two mobile apps, an employee scheduling app for managers and a time clock app that allows employees to clock in/out using facial recognition. Both apps are compatible with iOS and Android devices.
Deputy pricing
Deputy has a free version and offers a free trial. Deputy paid version starts at USD 6.00/month.
Starting Price:
USD 6.00/month
Free Version:
Yes
Free trial:
Yes
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Deputy Reviews
Feature rating
5 reviews of 720
View all reviews
Glenda
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 28/10/2016
Excellent & Easy to Use Time Management System
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
Pros
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
Cons
The Android app doesn't provide as many features as the IPhone app.
Jessica
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4
4
Reviewed on 12/09/2023
Deputy facilitates employee scheduling
Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.
Pros
Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.
Cons
Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.
Ryan
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 09/09/2020
Stay Away From Deputy!
Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.
Pros
The integration with ServiceM8, which is why we chose Deputy
Cons
Customer service is horrendous, and the product is unreliable.
Reasons for Choosing Deputy
IntegrationsReasons for Switching to Deputy
Integrations
Jane
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 24/05/2023
Built for Hospitality
Overall great, and the staff love it.
Pros
Deputy is very user-friendly and well-designed for users at every level. We love the app the the accessibility that it offers (and is expected by) our staff. The onboarding feature is great - it has really streamlined our onboarding process.
Cons
The newsfeed is handy but lacks functionality; you can attach a document, but we REALLY need a place to store company documents such as policies and handbooks so they can be easily referred to by staff (we currently have to email them). In order to meet the key needs of the customers, Deputy should implement this feature ASAP - please!!
Alternatives Considered
EntoReasons for Switching to Deputy
We were a Deputy user 3 years ago, then we changed to Ento for 2 years and now we're back to Deputy. The last time we used Deputy, it lacked the functionality we required to accurately communicate payroll info - this has since been fixed, so we're back. We miss the 'documents' function that Ento offered (see my comment above).
Jessica
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 07/02/2023
Deputy solves scheduling and timesheet issues
As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and vacation requests. It's convenient to set up a time. We make good use of the ability to choose from several locations as well as the News Feed. They like how simple it is to use.
Pros
User friendliness of the interface is high. It gives just enough information to make decisions, without overwhelming the reader with facts that are unrelated to the topic at hand.
Cons
The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance. It would be convenient if each user could customize their own color scheme and background image.
