About Deputy

Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space. In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Support is provided via phone, employee guides, and other online resources.
What is Deputy?

Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.


How do you use Deputy?

New users create a Deputy account online and configure settings for business locations, areas, and staff. A web-based interface is used to create employee schedules, manage time/attendance, and more. Deputy can integrate with external systems or timesheets can be exported to payroll.


Who uses Deputy?

Deputy is used by HR managers and employees in businesses of all sizes across many industries, such as healthcare, hospitality, education, and many others.


How much does Deputy cost?

Deputy offers a free starter plan for businesses with 100 employee shifts per month. Their premium plan, which covers unlimited shifts per month, is $4.50 per user and billed monthly. Custom pricing is available for enterprises with more than 250 employees.


Does Deputy have an app?

Yes, Deputy has two mobile apps, an employee scheduling app for managers and a time clock app that allows employees to clock in/out using facial recognition. Both apps are compatible with iOS and Android devices.


Deputy Software - 1
Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. Notify employees about their schedules and changes via email, SMS, or push notifications.
Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll.
Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
Deputy Software - 5
Deputy video
Deputy Software - 1 - thumbnail
Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. Notify employees about their schedules and changes via email, SMS, or push notifications. - thumbnail
Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll. - thumbnail
Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers. - thumbnail
Deputy Software - 5 - thumbnail

Deputy pricing

Deputy has a free version and offers a free trial. Deputy paid version starts at USD 6.00/month.

Starting Price:
USD 6.00/month
Free Version:
Yes
Free trial:
Yes

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Deputy Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 713 View all reviews
Glenda
Glenda
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/10/2016

Excellent & Easy to Use Time Management System

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons

The Android app doesn't provide as many features as the IPhone app.

Jessica
Jessica
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/09/2023

Deputy facilitates employee scheduling

Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Pros

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Cons

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.

Michael
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
1

4
Reviewed on 24/02/2024

Very bad customer service

Average. Clunky. Doesn't upload or reload screens reliably.

Pros

Scheduling and timesheets. Seeing who is on shift.

Cons

Customer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.

Julie
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
1

3
Reviewed on 18/01/2022

Worst customer support ever

Pros

It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.

Cons

If a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen.

The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes.
For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre.
One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.

Thomas
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/02/2024

Great Product

Pros

Easy to use and mobile friendly, great application for scheduling

Cons

Missing a help feature that is easy to navigate

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