Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features...
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About Onfleet
Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics, and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat, and more. Onfleet supports deliveries in multiple countries around the world, in industries ranging from grocery and prepared meals to parcel, furniture, courier, pharmacy, and others.
Onfleet provides users with various filters and search capabilities such as text, time, or status-based queries for finding drivers, customers, and pickup/delivery tasks. The solution also features an internal communication platform that enables users to communicate with staff members and get real-time updates of specific jobs. A custom reporting and analytics engine is also provided that enables users to analyze various metrics.
Pricing is on a monthly subscription basis. Support is available via email, FAQs, and an online knowledge base.
Onfleet pricing
Onfleet does not have a free version but does offer a free trial. Onfleet paid version starts at USD 550.00/month.
Starting Price:
USD 550.00/month
Free Version:
No
Free trial:
Yes
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Onfleet Reviews
Feature rating
5 reviews of 93
View all reviews
Philip
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/10/2023
Fantastic product. Could not do deliveries without it
Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.
Pros
The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly.
Cons
Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers.
Response from Onfleet
Thank you for your time and your review
Philip! We're lucky to work with you all and look forward to continuing to work with you.
We've shared your feedback about segmentation with our product team and will make sure to address that and reach out to you to ask for feedback about the product roadmap as needed.
Thanks again!
Replied 30/10/2023
Vinol Joy
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 14/07/2021
Great software for warehouses/ trucks - yet to step up for on demand delivery use cases
Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)
Pros
- It comes with driver apps for Android and iOS out of the box
- Setup was quick and easy
- SMS and live notifications very well integrated
- Easy to use dispatch UI and drag and drop options
- Transparent pricing
- Amazing feature of multi brand support (especially when you scale)
Cons
- Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless)
- Allows communication between drivers , caused us potential trouble of drivers ganging against us
- No driver management of driver pay integrations
- Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize
- Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues
Alternatives Considered
OptimoRoute, GetSwift, bringg, FarEye, Locus Dispatch Management Platform and Blue Yonder Supply PlanningReasons for Switching to Onfleet
Mostly for easy of access, clean and easy to use UI, simple plug and play model Also most importantly the pricing was at task level rather than at driver or dispatcher levelResponse from Onfleet
Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.
Replied 05/08/2021
Mathew
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 26/10/2023
This company just raised its prices and reduced its support
I am actively looking to switch
Pros
I hate how this company reduces features and raised prices
Cons
The account manager only hits you up to raise prices on you
Ashli
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 28/06/2021
Exceeds the simplicity that competitors dont!
As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
Best most simplified delivery platform on the market.
Pros
I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time.
The last feature that is very helpful is the eta text message.
Cons
I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.
Verified Reviewer
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 01/07/2021
Easy to use software
The software has helped make the driver management and route tracking piece of our business a lot simpler.
Pros
The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.
Cons
The time estimates are too pessimistic and overshoot actual driving times by at least 50%.
Alternatives Considered
Route4MeReasons for Switching to Onfleet
Ease of use Driver management Route trackingResponse from Onfleet
Thank you for your review and the insights. We are continuously working to have our ETAs be as accurate as possible!
Replied 05/08/2021
