--- description: Review of Drag Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Drag | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Drag](/software/84473/drag) # Drag Canonical: https://www.softwareadvice.com.au/software/84473/drag Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/84473/drag?page=2) > Drag is the Everything Inbox for teams - one single place to support customers, manage tasks and close deals, from the place teams love: Email. Shared inbox and workflow management into an all-in-one tool that seamlessly integrates with Gmail. Teams should be able to work together without leaving their inbox, eliminating the extra steps of navigating across multiple tools. Especially because all of these workflows start and finish as emails. Drag turns Gmail into a collaborative workspace in one click and has helped over 100,000 individuals and teams around the world. Featured by Google, Techstars, Mashable, Inc. Magazine, Business Insider and various tech publications around the World. > > Verdict: Rated **4.4/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 128 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DragApp - **Founded**: 2018 ## Commercial Context - **Starting Price**: USD 8.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Drag is the fastest and most cost-effective way to build workflows within your inbox. See full breakdown of features on: https://www.dragapp.com/pricing/ Custom pricing available for teams with 50+ users and discounts available for non-profit and educational institutions (contact us at team@dragapp.com to learn more). Free 7-day trial available (no credit card required). Key offerings in each pricing plan include: - Starter (from $8 user/month): For teams starting with collaboration. It includes: Unlimited users Unlimited Workspaces Unlimited shared conversations 10 automation rules Zapier integration Assignments and @mentions Email templates Email notes and subtasks 3-month reporting window - Plus (from $14 user/month): For growing teams that need to scale work. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules File upload Default user roles Email sequences Merge cards 6-month reporting window - Pro (from $20 user/month): For teams with advanced email workflows. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules API access Custom user roles Custom fields Business hours and SLA 12-month reporting window - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Brazilian Portuguese, English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Archiving & Retention - Assignment Management - Autoresponders - Billing & Invoicing - Brainstorming - Business Process Automation - Calendar Management - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customisable Branding ## Integrations (6 total) - Gmail - Google Calendar - Google Drive - Google Workspace - Whatsapp CRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Project Management Software](https://www.softwareadvice.com.au/directory/4430/project-management/software) - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) - [SaaS Management Software](https://www.softwareadvice.com.au/directory/4346/saas-management/software) - [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software) ## Alternatives 1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14035 reviews) 5. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (846 reviews) ## Reviews ### "FANTASTIC tool\! Helped me to boost my productivity & efficiency and made my life so much easier" — 5.0/5 > **Matheus** | *29 March 2018* | Higher Education > > **Pros**: What I like most about Drag is how it made my life much easier, and allowed me to become way more efficient and productive than what I was in my pre-Drag life. Bring able to organize my e-mails / tasks in different categories, in a SUPER visual friendly way, helps to me better focus in my priorities, keep track of my to-dos (completed and to be completed), and save a lot of time. > > **Cons**: For work reasons I have to use both Gmail and Outlook accounts, and unfortunately I cannot yet sue Drag in my Outlook. But my understanding is that it is in the plans of the developers to extend the functionality to Outlook at some point. ----- ### "Stay organized and keep your calendar with ease." — 5.0/5 > **Stacy** | *20 July 2018* | Recommendation rating: 9.0/10 > > **Pros**: Keeping me organized is a challenge and a necessary evil. I work for 8 different companies and have my own business. All of it needs organized quick, easy, and in a visually recognizable way. Drag does all of that ane more. Dragging cards/information from one place to another without having to learn lots of steps and organizing my inbox in a visual way has helped my organization. > > **Cons**: It doesn't have all of the integrations I would like (yet), so I can't use it to my personal maximum choice of integration with other software I use daily. > > Organization, ease of use, quick visual cues and ability to see where things are. ----- ### "Unethical Practice" — 1.0/5 > **Edward** | *3 January 2021* | Photography | Recommendation rating: 0.0/10 > > **Pros**: The software itself was ok but ultimately I decided not to carry on with it. > > **Cons**: Buyers beware. My initial purchase was for a year upfront. After a few months I stopped using the software.... all fine. I did the trial, and thought I could get some use from it. Unfortunately that wasn't the case so I was not minded to renew. 12 months down and I get an email stating I have subscribed for another year with invoice details. Obviously I did not want this to happen, and what with watching my events business go up in flames thanks to Covid and all the implications that brings, the renewal date had sailed passed me. As soon as I got the email, I got in touch with support for a refund on the product as its no longer needed. Sadly, they have taken the money and are refusing a refund. No remorse, no sympathy. Utterly reprehensible. > > The app maybe good but their business ethics are shameful. ----- ### "I have been using Drag for quite some time now and am really enjoying it." — 4.0/5 > **Eric Quinn** | *20 July 2018* > > **Pros**: I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level. > > **Cons**: I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future. ----- ### "Been using it from the start and really helps my email management" — 4.0/5 > **André** | *22 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button. > > **Cons**: As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development. > > Easy email management. Make to do lists and prioritize tasks straight from you email. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/84473/drag?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/84473/drag) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data