--- description: Review of Sunwave Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sunwave | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/16/mental-health-emr-billing-software/software) > [Sunwave](/software/84926/sunwave-emr) # Sunwave Canonical: https://www.softwareadvice.com.au/software/84926/sunwave-emr Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/84926/sunwave-emr?page=2) > Sunwave EMR is a cloud-based electronic medical record solution, which helps small to large healthcare organizations manage patient details and automate clinical workflows. It includes treatment plans, clinical notes and ASAM forms, which enable medical staff to handle placement, stay, discharge and nursing of patients. The HIPAA-compliant solution allows employees to customize patient forms as per workflows using WYSIWYG form builder tool and receive notifications for due ones after conducting audits on charts. Sunwave EMR helps facilities streamline the admission process for recurring patients by auto-populating details in the form. Physicians can also monitor the monthly medication history of patients, receive alerts for medications prescribed, and track any out of schedule medicines before starting treatments. Pricing for the solution is available on request and support is provided via online measures. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sunwave - **Location**: Delray Beach, US - **Founded**: 2015 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Database - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance - Communication Management - Compliance Tracking - Confirmations/Reminders - Customisable Forms - Customizable Reports - Customizable Templates ## Integrations (8 total) - CTM - CallRail - Five9 - PayPal - Stripe - Twilio - WordPress - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health EHR Software](https://www.softwareadvice.com.au/directory/16/mental-health-emr-billing-software/software) ## Related Categories - [Mental Health EHR Software](https://www.softwareadvice.com.au/directory/16/mental-health-emr-billing-software/software) - [Therapy Software](https://www.softwareadvice.com.au/directory/3729/therapy/software) - [Therapy Notes Software](https://www.softwareadvice.com.au/directory/3733/therapy-notes/software) - [Practice Management Software](https://www.softwareadvice.com.au/directory/4527/medical/software) - [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (854 reviews) 2. [EHRYourWay](https://www.softwareadvice.com.au/software/3789/ehryourway) — 4.9/5 (528 reviews) 3. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 4. [TheraNest](https://www.softwareadvice.com.au/software/390303/theranest) — 4.4/5 (1031 reviews) 5. [SimplePractice](https://www.softwareadvice.com.au/software/81975/simplepractice) — 4.6/5 (2825 reviews) ## Reviews ### "Sunwave tool for mental health" — 4.0/5 > **Cherryl** | *23 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is user friendly easy to navigate It also combines CRM, EMR, and billing functionalities, streamlining workflows and reducing the need for multiple software systems. > > **Cons**: The cost can be of concern for smaller business > > It has been a strong EMR solution for behavioral health and substance use disorder treatment Its integrated platform and specialized features are significant advantages that has helped me . However the pricing should be considered ----- ### "Sunwave Systems are the Standard of Mental Health Care" — 5.0/5 > **Kyara** | *1 June 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Reports are so dynamic\! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations > > **Cons**: There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it. > > A migration of any size is a beast to tame and manage\! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance. ----- ### "Great system for Substance Abuse" — 3.0/5 > **Sabrina** | *30 July 2021* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: Great dashboards and ease of use and good navigation > > **Cons**: Has too many clicks but gets the job done ----- ### "My Opinion" — 5.0/5 > **KAREN** | *13 August 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone. This is the answer to telecommuting. > > **Cons**: The product is so customizable - I am deeply impressed. > > I can do away with filing of paper records and poor tracking and following protocols. Sunwave makes this so much easier to do. ----- ### "Sunwave Review" — 5.0/5 > **Samuel** | *12 August 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Easy implementation. All the features needed to address our needs. > > **Cons**: Unfamiliarity of a tabular software that holds data in that fashion. > > Overall impressed with the team and product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/84926/sunwave-emr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/84926/sunwave-emr) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data