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description: Review of Hearsay Social Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Hearsay Social | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Hearsay Social

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> Hearsay Social is a cloud-based social customer relationship management (CRM) solution that caters to financial services businesses and helps them to manage their interactions with existing and prospective customers.


Hearsay Social’s 'Predictive Social' module allows users to engage with their target audiences and manage their social presence from a central dashboard. The solution sifts out social signals and provides recommendations by deploying natural language processing (NLP) technology. Hearsay Social’s analytics feature tracks customer engagement with respect to specific social media campaigns.


Hearsay Social provides compliance functionalities and also caters to the needs of regulated financial companies with the help of pre-approval processes, real-time updates and infringement resolution. The solution's "rogue page finder" feature detects unauthorized use of an organization’s brand on the internet and selects a suitable course of action.


Support is offered via phone and email.
> 
> Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 14 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yext
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 10,000.00
- **Pricing Details**: Contact Hearsay Social for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Campaign Management
- Compliance Management
- Content Discovery
- Content Management
- Dashboard
- Data Security
- Event Management
- Lead Engagement
- Performance Metrics
- Pre-Approved Content Library
- Real-Time Chat
- Response Management
- Review Monitoring
- Social Media Integration
- Social Media Monitoring
- Social Promotion

## Support Options

- Knowledge Base
- Phone Support

## Category

- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)

## Related Categories

- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)
- [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software)
- [Social Selling Software](https://www.softwareadvice.com.au/directory/4400/social-selling/software)
- [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software)
- [Social Networking Tools](https://www.softwareadvice.com.au/directory/4178/social-networking/software)

## Alternatives

1. [Hootsuite](https://www.softwareadvice.com.au/software/137620/hootsuite) — 4.4/5 (3795 reviews)
2. [Oktopost](https://www.softwareadvice.com.au/software/361364/oktopost) — 4.5/5 (110 reviews)
3. [Agorapulse](https://www.softwareadvice.com.au/software/124990/agorapulse-marketing) — 4.6/5 (713 reviews)
4. [mLabs](https://www.softwareadvice.com.au/software/305668/mlabs) — 4.7/5 (62 reviews)
5. [Brand24](https://www.softwareadvice.com.au/software/24347/brand24) — 4.7/5 (254 reviews)

## Reviews

### "I use this to automate our social media posts.  It is very efficient." — 5.0/5

> **Andrea** | *18 October 2017* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: I like that corporate can upload posts for me to put on our social media page.  It is so easy to find them and select when I want it to post.
> 
> **Cons**: Sometimes the website does not let me edit a time to post.  The post will already be scheduled and I'll need to reschedule it for whatever reason.  I will sometimes get a message saying it cannot be changed.
> 
> Automation, post ideas, simplification, analytics, customer interactions, social media management, campaigns.

-----

### "hearsay review" — 5.0/5

> **TROY** | *22 February 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: hearsay social provides great topics and content for our business while not pushing product
> 
> **Cons**: only thing I could ask for is more content so I can post more often
> 
> my overall experience with hearsay social has been great

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### "Overall good. So much room for improvement, especially regarding ease and functionality of the app" — 3.0/5

> **Verified Reviewer** | *30 April 2018* | Human Resources
> 
> **Pros**: The calander has been nice. It's been great being able to schedule my posts, and slide around the posts to different dates/times (though it's not always consistent)
> 
> **Cons**: The mobile app. When I make edits to scheduled posts, they don't save. 

The desktop version has issues to regarding edits. I never can change images on posts without having to unscheduled/reschedule the post and reupload the image.

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### "Manage your social media in one spot" — 5.0/5

> **Hayden** | *2 April 2019* | Research | Recommendation rating: 6.0/10
> 
> **Pros**: This is a great spot to go to for managing and tracking your social media platforms. you can create and schedule content within it and even post from it. Big time save.
> 
> **Cons**: Your views on platforms like Facebook will be throttled or limited when posting with a third party viewer. I would recommend only using Hearsay to track and manage but not to create or publish posts.
> 
> Social media management and tracking

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### "Intuitive and effective." — 4.0/5

> **Verified Reviewer** | *20 October 2017* | Financial Services
> 
> **Pros**: Ease of use for our field force is the most important benefit of the Hearsay Social software. They are able to navigate it efficiently and effectively which helps them use social media to promote their practices.
> 
> **Cons**: The application lacks the ability for significant customization and flexibility. Users are beholden to Hearsay's development roadmap.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/86420/hearsay-social-marketing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/hearsay-social-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/86420/hearsay-social-marketing> |
| en-GB | <https://www.softwareadvice.co.uk/software/86420/hearsay-social-marketing> |
| en-IE | <https://www.softwareadvice.ie/software/86420/hearsay-social-marketing> |
| en-NZ | <https://www.softwareadvice.co.nz/software/86420/hearsay-social-marketing> |

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