---
description: Review of ShoutOUT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ShoutOUT | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# ShoutOUT

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> What is ShoutOUT?
 
ShoutOUT is an all-in-one customer communication platform for personalized SMS marketing, global bulk SMS, two way messaging, and triggered, automated and scheduled text messages. We help businesses create targeted and converting SMS campaigns to build better and long-lasting relationships with your customers. 

The ShoutOUT messaging platform comes with a simple and user-friendly UI/UX that lets you create personalized SMS marketing campaigns within minutes. Easy contact list segmentation and management, custom attributes for campaign personalization, multiple segments for better targeting, sender ID / phone number masking for better brand visibility, campaign scheduling, and last but not least, built-in link shortening and campaign analytics sum up the major features of the business texting platform. 

In addition to the above, we also provide SMS API, OTP API, and common inbox options. The SMS API gateway supports sending text messages to any number from your app and receiving text messages to you app. The OTP API supports two factor authentication code generation and validation to secure you app. Both these API can be seamlessly integrated to you app without a hassle. The shared inbox is another service provided by ShoutOUT that supports omnichannel customer service for SMS, WhatsApp, Messenger, Instagram and Viber, with multiple admins and a simple chatbot to answer FAQs. 

All these features help you save time in your personalized business text marketing efforts and scale and grow your business easily.  

ShoutOUT pricing is based on the number of SMS sent, either monthly or on-the-go, simply because our mission is to help you grow\! There is no registration fee, and you get free credits during your trial period. You can choose the plan that suits you the best, from here: https://getshoutout.com/pricing. 

ShoutOUT provides communication solutions for different target markets:

Ecommerce / Woocommerce 
Banking
Healthcare
Education
Non profit organizations
Weddings
Events
Voting
Influencers / talent agencies
Restaurants
Hotels
Supermarkets and retail stores
Inter-organization communication system
HR

Unique features of the messaging platform includes:

Personalized messaging

Include customer's name and other specific information in the message content, to customize each SMS content to suit each individual customer. 

Sender ID / unique mobile number

Get a unique mobile number or custom name to send your campaigns, to increase brand exposure and create a special presence in your recipients’ inbox.

Detailed analytics
 
Track your campaigns and monitor how many SMS were delivered and opened.

Built-In URL shortening 

The built-in link shrinking tool helps reduce the number of characters taken up by a URL in the message content. 

Detailed tracking and analytics

With click tracking, you can view how many and who exactly clicked the URL. 

Campaign scheduling

Set up scheduled text messages to be sent later to get the best reach and results. 

Languages and Unicode 

Send and receive global SMS in any required language. 

Powerful Filtering and Segmentation

Filter contacts as required and create different groups based on interests, demographics and user info, and send targeted campaigns only to the relevant people.

Saved templates

Save frequently used SMS content as templates to be used later as many times as required.

Unlimited Recipients

Upload and send SMS to unlimited contacts.

Two-Way Messaging

Carry out conversational messaging via two messaging for higher conversions.

Messaging Service API 

Easily integrate the ShoutOUT SMS gateway with your website or app using SMS API tools

Two Factor Authentication

Send OTP verification to users via a text message to strengthen app security ?

For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com
> 
> Verdict: Rated **4.5/5** by 32 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 32 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShoutOUT Labs
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 9.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Starter package - Free - SMS can be purchased at the rate of $0.0160 per SMS.
Growth package - $9.99/month - SMS can be purchased at the rate of $0.0100 per SMS.
Pro package - $19.99/month - SMS can be purchased at the rate of $0.0080 per SMS.
Enterprise - Custom pricing for more than 50,000 SMS per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2-Way Messaging
- API
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Campaign Management
- Campaign Scheduling
- Contact Database
- Contact Management
- Customer Segmentation
- Dashboard
- Engagement Tracking
- Interaction Tracking
- Mass Texting
- Message Personalization
- Polls/Voting
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging

## Integrations (3 total)

- Shopify
- Typeform
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)

## Related Categories

- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4453 reviews)
2. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6966 reviews)
4. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3413 reviews)
5. [noCRM](https://www.softwareadvice.com.au/software/29741/you-dont-need-a-crm) — 4.6/5 (489 reviews)

## Reviews

### "Thank you ShoutOut" — 3.0/5

> **Verified Reviewer** | *15 June 2020* | Writing & Editing | Recommendation rating: 8.0/10
> 
> **Pros**: I liked the most the user experience and help and customer service.
> 
> **Cons**: Can be improved for many aspects. But I wouldn't say anything specific.

-----

### "Awesome Application" — 5.0/5

> **Buddika** | *15 June 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to use one ShoutOut account for multiple systems and Greate customer support
> 
> **Cons**: Customer support and Tharindu sorted out some questions we had (ex: API integration)
> 
> Awesome Application

-----

### "Best support" — 5.0/5

> **Arshad** | *15 October 2019* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.
> 
> **Cons**: If they can increase the coverage it would be nice, without custom request.
> 
> Easy to use system, have a good support, if they can add few more countries to the default list it would be nice.

-----

### "Great service" — 4.0/5

> **Kaushala** | *10 June 2020* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: OTP service is very easy to use and loved the service
> 
> **Cons**: So far I didn't have any cons about shoutout
> 
> Really happy to use the services from ShoutOUT. Great service. And the Customer Service is really nice

-----

### "Reliable Packages for E-Commerce" — 5.0/5

> **Anas** | *18 November 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: ShoutOUT SMS Gateway is supported on major e-Commerce platforms like Magento, WooCommerce and Shopify. This feature brings easy integration and implementation as an add on service to boost the e-commerce industry.
> 
> **Cons**: Nothing until now. I have been using ShoutOUT for the past 1 month.
> 
> I am really satisfied with ShoutOUT services when it comes to communication and new accounts. The team was really helpful.

-----

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/87035/shoutout)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/sms-marketing/shoutout-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/87035/shoutout> |
| en-GB | <https://www.softwareadvice.co.uk/software/87035/shoutout> |
| en-IE | <https://www.softwareadvice.ie/software/87035/shoutout> |
| en-NZ | <https://www.softwareadvice.co.nz/software/87035/shoutout> |

-----

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