About Vagaro

The #1 Club Management software to build your business. Get booked & paid 24/7. Manage appointments & packages while on any device. Get a logo, website, online store & branded app to look like the pro you are. Attract new customers on the Vagaro Marketplace & with social media booking tools. Retain customers & boost sales via text & email marketing. Reduce costly no-shows with automated reminders. Easy to use POS hardware & payment processing. Prices start @ $45/month. Free 1 month trial.
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Vagaro pricing

Vagaro does not have a free version but does offer a free trial. Vagaro paid version starts at $45.00/month.

Starting Price:
$45.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Vagaro

Vagaro Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.6
5 reviews of 3,429 View all reviews
Annmarie
Annmarie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2024

Great product

Pros

I love the ease of the program and that it is availbe easily by mobile app.

Cons

Extra fees for text marketing, website builder etc.

Kamaludin Abdi
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 04/09/2024

Efficient Scheduling with Minor Reporting Challenges

My experience with Vagaro has been positive. The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow.

Pros

agaro’s user-friendly interface and robust scheduling tools make managing appointments effortless, and the automated reminders help reduce no-shows significantly.

Cons

Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times.

Anita
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 07/09/2024

On the fence, but TRIAL IS SO USEFUL IN UNDERSTANDING THE SOFTWARE!

Pros

Not sure how I feel about it. I have completely mixed views. I signed up for a trial period, when I thought my business would be opening in May, It is now September and I am about to open. The trial period, did not let me obviously try the debit card or payment options. Then from my understanding if you didn't click to continue the trial period, you were no longer getting the service. Yet I am being asked to pay $40.00, $35.00 plus a late fee, for service used in June. But my trial period was end of May to June, so this put me off. THEN they locked me out of my account and are asking me to pay a past due balance of $40.00 but what will happen then, that's just to unlock my account and then are they going to charge me for what more months of NON -USAGE. I sent emails but they bounced back with literally, we've detected key words in your email that this filter system won't allow anyone to respond to. Now imagine if I were up and running and this happened? When I was using the trail period, here is what I somewhat liked:
The landing page
The reminders although I felt like the customer emails were lacking in personal touch and were standard, and seemed very automated to me and "cold." I couldn't figure out how to personalize it. Then the location was neat, but again. The email reminders were a little one liner, reminder but something about them felt off putting. Not sure, I did find the landing page creation challenging but nonetheless they give you a landing page. The add ons are expensive so for a software all of a sudden you can come up to over $200 I get it, but why is there nothing for a start up, entrepreneur? The $50.00 program seemed ideal and overall it seems like a good software but this $40.00 is absolutely offputting to me, so if I pay them and still can't access my account, they would have gained $40.00 for me for after a trial period where I was not using the program? So I don't know. BUT i do suggest doing the trial period. I 've done several with some others and so far, nothing seems to be wowing me or they're way to expensive for my start up.

Cons

Their capacity to shut your account down if there is a missed payment. Imagine running a business and that happens.

Alternatives Considered

Bookeo

Reasons for Switching to Vagaro

Their 30 day trial was so vital in a new endeavour and entrepreneurship and as a new business owner. I didn't know where to start, and I really liked their description of the product and the free trial and the ease of use, plus the meeting I had with the rep during the Demo, was pretty straight forward but then when I went to use it on my own, it was a little more confusing.

Response from Vagaro

Thank you for sharing your experience with us. When signing up for a 30-day free trial, the system indicates when the trial period ends and when billing for the monthly subscription will begin. You have the option to cancel your account at any time within the software. However, it appears that the account remained active beyond the trial period. Please note, that the system provides a warning before suspending the account and closing it.

If you need assistance, our 24/7 support team is available via phone, chat, or email at vagaro.com/pro/contact. We’d be happy to help you reactivate your account or with any other concerns. Feel free to reach out to us at your convenience.

Replied 10/09/2024
Michael
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2024

Easy Peasy

Simple and easy to use. Plus I get 1000 emails a month!!

Pros

I always get a real person on the phone.

Cons

Sometimes the connection is bad. But they help me through it.

Alternatives Considered

Kicksite

Reasons for Switching to Vagaro

Affordability and ease of use was a priority as a father and business owner.
Susan
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/09/2024

An Amazig Scheduling Solution

Pros

Using Vagaro is straightforward and it comes well equipped.
It makes scheduling easy and fast and we no longer have issues of double booking.

Cons

Vagaro is smooth and delivers without problems.

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