About Wingman

Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Wingman gives sales reps the right information at the right time, while they are on a call. It enables staff members to automatically join sales calls and receive cue-cards based on the conversation, helping sales reps with customer objections, questions, and behavior suggestions. It also allows sales reps to bookmark key moments during calls, facilitating note taking and call summarization processes. Wingman facilitates integration with various CRM and video conferencing platforms such as HubSpot, Salesforce, Pipedrive, Zoom, Google Meet, Microsoft Teams and more. Pricing is available on an annual subscription and support is extended via documentation, FAQs and other online measures.
Wingman Software - Wingman team dashboard
Wingman Software - Wingman deals view
Wingman Software - Wingman account view
Wingman Software - Wingman engaging questions
Wingman Software - Wingman follow-up actions
Wingman Software - Wingman team dashboard - thumbnail
Wingman Software - Wingman deals view - thumbnail
Wingman Software - Wingman account view - thumbnail
Wingman Software - Wingman engaging questions - thumbnail
Wingman Software - Wingman follow-up actions - thumbnail

Wingman pricing

Wingman does not have a free version but does offer a free trial. Wingman paid version starts at USD 60.00/month.

Starting Price:
USD 60.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Wingman Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.8
Customer Support
4.7
5 reviews of 233 View all reviews
Abhilash (Archie)
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2019

True to the name, a sales rep/manager's sidekick

True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call.

Pros

The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless

Cons

Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM

Vijay
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2022

Awesome tool for Customer facing teams

Pros

The ease of use and the transcription feature are my favourites. It seamlessly syncs with your calendar and all your meeting are automatically recorded. Being able to create Battlecards and game tapes on the admin platform is also a huge plus. Wingman is slowly becoming part of our onboarding curriculum for sales and CS folks.

Cons

Transcription might not be perfect.. that's understandable given different accents and dialects. I also feel there should be an option for folks to disable it while joining for a call.

Brenan
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 06/11/2019

Potential to be an asset to the sales team

Pros

The product features and the way it is designed to assist Sales teams gives the platform potential. The ability to have play cards delivered not just based on verbatim phrases but contextual phrases will be amazing. The AI analysis of the conversation also will be amazing.

Cons

The platform is still in its early days and the AI algorithms for speech recognition and contextual understanding is still rudimentary. The platform has improved its stability in the time we have trialled the product, however it is still prone to dropouts.

Lamija
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 06/06/2022

Cheap and Amazing!

Sushma was very helpful and quick to respond to any of the questions.
Their support team is also amazing and very quick!

Pros

The product is very user-friendly. The onboarding was very fast since they have quick, straight to the point videos that help you to learn how to use the system.
Reviewing the calls; categorizing the parts of the calls to help the sales onboarding and overall the improvement of the sales team when it comes to objections is my favorite part of the system.
I truly believe it can be used not only for sales teams, but for each client-facing department.

Cons

Transcript can be improved a little bit.

Alternatives Considered

Gong.io and Allego

Reasons for Switching to Wingman

Because it's much cheaper, but has at the same time the most important features such as keywords (topics); game tampes; filters etc.
Morgan
  • Industry: Writing & Editing
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2022

Wingman helps me excel at my job

Pros

Wingman gives me the ability to go back in time and not miss a single detail. I can review my phone calls without having to spend time exporting or downloading 45+ minute calls like Zoom or Google. Additionally, I can watch and share videos for training purposes which helps out a ton!

Cons

Set up took a second to figure out but it was easy nonetheless.

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