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description: Review of Aloware Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Aloware | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Aloware

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> As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.&#10;&#10;&#10;Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social.&#10;&#10;&#10;Aloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.
> 
> Verdict: Rated **4.2/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 33 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aloware
- **Location**: Encino, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Solo Plan: $50/month/account + usage&#10;&#10;Starter Plan: $100/month/account + usage&#10;&#10;Business Plan: $250/month/account + usage&#10;&#10;Service Plan: $500/month/account + usage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription

## Integrations (8 total)

- Google Ads
- Google Analytics 360
- HubSpot CRM
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software)

## Related Categories

- [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Auto Dialer Software](https://www.softwareadvice.com.au/directory/1564/auto-dialer/software)
- [Automatic Call Distribution Software](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software)

## Alternatives

1. [Readymode](https://www.softwareadvice.com.au/software/171343/Readymode) — 4.6/5 (143 reviews)
2. [Kixie PowerCall](https://www.softwareadvice.com.au/software/28441/kixie-powercall) — 4.6/5 (295 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.com.au/software/20027/chasedata) — 4.8/5 (325 reviews)
4. [Lusha](https://www.softwareadvice.com.au/software/330388/lusha) — 4.0/5 (398 reviews)
5. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (224 reviews)

## Reviews

### "Customizable and CUSTOMIZABLE" — 5.0/5

> **Robert** | *27 November 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service  at Aloware is outstanding. Because of that, despite not having a sliver of tech aptitude, I was able to describe with layperson lingo exactly what we wanted and needed our system to do, and the team at Aloware made it happen. &#10;&#10;And I never got that thing that most tech experts seem to do, they subtly insinuate that unless you understand tech talk, we don't want to deal with you. &#10;&#10;Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware. &#10;&#10;As for the caliber of their product, it does exactly what we were told to expect. What else could we ask for. &#10;&#10;No, I'm not related to the owners, I am a crotchety old guy who rarely compliments my kids, let alone submiting a review for a company for doing what they're supposed to do... &#10;&#10;But Aloware doesn't just do what they're supposed to do. They go above and beyond, patiently describing (several times if needed) how to setup and use their service. &#10;&#10;If you're one of those business owners struggling with the concept of throwing their landline phones in the trash, where they belong, and making the overdue switch to internet based phones, then you're fortunate to be considering Aloware. &#10;&#10;There's no need to equivocate any longer, pull the trigger and sign up for Aloware today.
> 
> **Cons**: I'm sure there are cons, however I've yet to encounter one.
> 
> Customer Support - A+&#10;Quality of Product \&amp; Service - A+&#10;Price - A&#10;Pleased Clients and Staff - A+

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### "BEST SOFTWARE OUT THERE FOR SMS, TELEPHONY AND BEST SUPPORT" — 5.0/5

> **Annette** | *9 December 2019* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: PRICE\!\!\!  EASE OF USE AND SUPPORT IS UNBELIEVABLE\!\!  THEY ARE SO FLEXIBLE TO HELP WITH CHALLENGES AND CHANGES I NEEDED FOR MY BUSINESS AND VERY QUICK TO SUPPORT ANY ISSUE
> 
> **Cons**: THERE'S NOT ONE BAD THING I CAN SAY HONESTLY
> 
> I NEEDED A FLEXIBLE TELEPHONY PROGRAM FOR MULTIPLE SALES AGENTS IN MULTIPLE STATES WITH TEXT CAPABILITIES AND MANY OTHER FEATURES AT AN AFFORDABLE PRICE FOR NEW COMPANY.  ALL OTHERS WERE RIDICULOUSLY PRICED AND REQUIRED UPGRADES FOR FEATURES THAT ALOWARE MADE STANDARD.&#10;THE SUPPORT IS UNMATCHED AND SPEED OF HELP IS TOO\!

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### "Stay Away" — 1.0/5

> **Kenneth** | *12 July 2024* | Telecommunications | Recommendation rating: 0.0/10
> 
> **Pros**: Yhey have average customer service help. Their pricing is very good
> 
> **Cons**: I signed up because the price was great but that was a mistake. The program is extremely difficult to use. Everything you do is a challenge. Just to load a list you have to go through about 7 steps on two different pages. It's very confusing. I tried it and spent hours each week with customer service. I really tried to make this work but it just wasn't worth it. This is still in their trial version and are making adjustments without giving notice. They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration
> 
> FRUSTRATION, FRUSTRATION, FRUSTRATION Save yourself this frustration and go somewhere else

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### "Neutral customer" — 4.0/5

> **andrea** | *26 November 2019* | Program Development | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to use, the new app is a big plus. Can have multiple lines
> 
> **Cons**: The line connexion with customers is not so good

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### "Real-Time prospecting leads increasing deals closed" — 5.0/5

> **Ed** | *24 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to integrate with Hubspot Professional Marketing Hub and Professional Sales Hub and dial new leads within 1 to 3 minutes and have 2-way text conversations in real-time right at optin
> 
> **Cons**: 3 Seat Minimum per month rather than the ability to purchase a single license and buy more on an as need be basis
> 
> Excellent customer service open 24/5 and simple to implement

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/88936/aloware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/aloware-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/88936/aloware> |
| en-GB | <https://www.softwareadvice.co.uk/software/88936/aloware> |
| en-IE | <https://www.softwareadvice.ie/software/88936/aloware> |
| en-NZ | <https://www.softwareadvice.co.nz/software/88936/aloware> |

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