--- description: Review of Lucidchart Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lucidchart | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Lucidchart](/software/88975/lucidchart) # Lucidchart Canonical: https://www.softwareadvice.com.au/software/88975/lucidchart Page: 1 / 92\ Next: [Next page](https://www.softwareadvice.com.au/software/88975/lucidchart?page=2) > Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements. Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization. Lucidchart facilitates integration with third-party applications such as Salesforce, GitHub, Slack, LinkedIn Sales Navigator, BambooHR, and more. The product is available for free as well as on monthly and quarterly subscriptions. Support is extended via phone and other online measures. > > Verdict: Rated **4.5/5** by 2258 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2258 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucid Software - **Location**: South Jordan, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 9.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Albania, Antigua and Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China and 78 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Auto Update - Brainstorming - Business Process Automation - Charting - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Component Library - Customizable Templates - Customization - Data Import/Export - Data Linking - Data Visualization - Design Management - Design Templates - Desktop Interface ## Integrations (54 total) - Amazon EC2 - Asana - AuditBoard - BambooHR - Box - Confluence - Craft.io - Dropbox Business - Dropbox Paper - Figma - GitHub - Gliffy - Google Calendar - Google Classroom - Google Cloud ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) ## Related Categories - [Online Project Management Software](https://www.softwareadvice.com.au/directory/436/web-based/software) - [Marketing Project Management Software](https://www.softwareadvice.com.au/directory/1815/marketing/software) - [Small Business Project Management Software](https://www.softwareadvice.com.au/directory/3618/small-business/software) - [Nonprofit Project Management Software](https://www.softwareadvice.com.au/directory/3863/nonprofit/software) - [Business Process Management Software](https://www.softwareadvice.com.au/directory/4351/bpm/software) ## Alternatives 1. [Visio](https://www.softwareadvice.com.au/software/410111/visio) — 4.5/5 (3282 reviews) 2. [SketchWow](https://www.softwareadvice.com.au/software/423665/sketchwow) — 4.9/5 (588 reviews) 3. [Miro](https://www.softwareadvice.com.au/software/169786/miro) — 4.7/5 (1692 reviews) 4. [Figma](https://www.softwareadvice.com.au/software/311091/figma) — 4.7/5 (868 reviews) 5. [AWS Step Functions](https://www.softwareadvice.com.au/software/390550/aws-step-functions) — 4.7/5 (19 reviews) ## Reviews ### "Lucid Chart for Diagramming and Modelling" — 4.0/5 > **Frico** | *5 June 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Lucid Chart offers a simple and clean UI for non-technical users. Now, with the implementation of AI, diagramming and modelling are even easier. > > **Cons**: The offline functionality in Lucid Chart is not that great. If you're often going to places where the internet is not available, it can be a problem. > > Lucid Chart also has a generous free tier plan which we can use as a trial before deciding on the paid plan. ----- ### "My Take on Lucidchart: Really Not Bad\!" — 5.0/5 > **Katie** | *28 July 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Very user-friendly interface, even for non-designers for project design Easy to collaborate in real-time and share across teams Flexible templates and shape libraries save a ton of time Works well for both technical and non-technical diagrams Monthly cost is as little as a hamburger and a drink > > **Cons**: Limited features on the free plan. But as mentioned, it's not expensive at all Sometimes the format changes when downloaded as in another design software format > > I've been using Lucidchart frequently over the past year, and it's become my go-to diagramming and collaboration tool—far better than other default options we had at work. It's incredibly intuitive, easy to use, and makes sharing with teammates seamless. I started using it on my own, but over time, more and more of my team members opted in as well because of how efficient it made our workflow. Beyond just my team, I’ve seen growing adoption across different departments. Recently, our company signed a corporate contract with Lucidchart, which will make collaboration even smoother. I highly recommend it to any team looking for a reliable, user-friendly platform for visual collaboration and process mapping. ----- ### "The best cloud-based diagramming tool available" — 5.0/5 > **Arnaud** | *14 May 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Lucidchart's vast template library and intuitive drag-and-drop interface make creating professional flowcharts, org charts, and network diagrams fast and easy. Real-time collaboration is seamless, and the integration with Google Workspace, Confluence, and Jira is excellent for keeping diagrams in sync with workflows. > > **Cons**: The free plan is quite restrictive with a 3-document limit. Performance can slow down with very large or complex diagrams, and some advanced shape libraries and features are locked behind higher-tier paid plans. > > Lucidchart remains my go-to diagramming tool. It has continued to improve with smarter shape suggestions, better import from Visio, and enhanced data linking features. Whether I'm mapping out system architecture, creating process flows, or collaborating on wireframes, it handles everything smoothly and professionally. ----- ### "A Reliable Visual Tool That Brought Clarity to Complex Processes" — 5.0/5 > **Verified Reviewer** | *9 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The biggest win for me was how easy it made it to communicate complex processes to people outside my immediate team. As a Customer Success Manager, I was constantly trying to explain multi-step workflows including account onboarding, escalation paths, resolution timelines to stakeholders who didn't always have the same context I did. Lucidchart let me put those flows on a page in a way that just made sense visually, and people actually engaged with it rather than scrolling past a long email. The real-time collaboration stood out too. Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth. We used it heavily for org charts when our team structure shifted, and having everyone work off one live document rather than emailing updated versions around was a relief. The Google Workspace integration also meant adoption was relatively smooth diagrams sat in Drive just like any other file, so there was no friction around access. > > **Cons**: The advanced features also had a steeper learning curve than the basic interface suggested. Day-to-day diagramming is intuitive enough, but anything beyond that layering, data linking, conditional formatting took meaningful time to figure out, and not everyone had the bandwidth to get there. And on slower or shared network connections, which was a reality in some of our office setups, the tool could lag during live sessions, which was frustrating when working with someone in real time. > > Lucidchart genuinely changed how I approached process documentation and team communication. Before it, most of what I was producing to explain workflows was either a wall of text or a rough diagram thrown together in PowerPoint that never quite looked right. Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations. ----- ### "Lucidchart" — 5.0/5 > **Gerald** | *9 June 2025* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: The flexibility and ease of use. I appreciate all the easy to use templates, and especially the SFDC ERD import. > > **Cons**: I don't love the auto-included conditional rules that come in on the templates. I also don't love certain aspects of the ERD importer for SFDC. There should be more flexibility with what we do or don't include on the imported ERD. The tables are also not easy to work with. > > I've used Lucidchart in the past and I enjoy it. I've also used MIRO in the past. They're comparable. ----- Page: 1 / 92\ Next: [Next page](https://www.softwareadvice.com.au/software/88975/lucidchart?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/88975/lucidchart) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data