--- description: Review of Urbest Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Urbest | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/4126/building-maintenance/software) > [Urbest](/software/89650/urbest) # Urbest Canonical: https://www.softwareadvice.com.au/software/89650/urbest Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/89650/urbest?page=2) > Urbest is a collaborative software that helps teams to organise communication, tracking, management and evaluation of tasks for general services and maintenance. Get rid of emails, SMS and other spreadsheets by putting all your tasks in Urbest. The calendar will help you plan the workload of your teams. Urbest checklists allow you to share control routines (monthly, yearly...) and, for example, to respect your regulatory controls. The indicators generated instantly can be exported and allow you to set up action plans. Finally, the possibility of integrating documents and files into Urbest enables your teams to be efficient by having the right information at all times. Urbest saves 30 to 90 minutes per day thanks to easy access to information, task automation and automatic reminders. Urbest means : - 200+ hours saved per year per person; - 250,000 people served; - 5.5 million m2. > > Verdict: Rated **4.8/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 33 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Urbest - **Location**: Paris, France - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 600.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing starts from $600 per year. Contact Urbest for more information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Polish, Portuguese - **Available Countries**: Australia, Belgium, Brazil, Canada, Colombia, France, Ireland, Luxembourg, Netherlands, New Zealand, Poland, South Africa, Spain, Switzerland, United Kingdom ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Bid Management - Billing & Invoicing - CRM - Checklists - Client Management - Commercial Properties - Contact Database - Contact Management - Contract/License Management - Contractor Database - Customer Database - Dispatch Management - Document Management ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software) ## Related Categories - [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Cleaning Management Software](https://www.softwareadvice.com.au/directory/4279/janitorial/software) - [Integrated Workplace Management Software](https://www.softwareadvice.com.au/directory/541/iwms/software) - [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software) ## Alternatives 1. 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This is very important for our teams. ----- ### "Computer Aid Facitily Mngt System: Urbest tops the league" — 5.0/5 > **Alexis** | *13 September 2019* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly. And when it comes to its core, it is great as it captures the information at source: it gives the user who sees the problem to report it directly in the system there and then. And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time. > > **Cons**: Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No. > > As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it. Not with Urbest. One can do it directly via its mobile-app. And this is empowering the user, giving the chance to participate in making the building a building users want to be proud of. Personally I was impressed by how easy it is to get going with the software. From taking the decision to having it running, no more than a week passed by. In fact, a couple of days after the decision, I was already accessing the software and setting up the few bits and pieces needed. A week after everyone in my organisation could go ahead and use it. ----- ### "Urbest Portalis" — 4.0/5 > **YVAN** | *31 December 2020* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: a better check for maintenance and a better connexion between users. > > **Cons**: work wtih others partners than ENGIE to develop more skills. ----- ### "Urbest is the innovation all modern Facilties Management companies needed yesterday" — 4.0/5 > **Catriona** | *28 February 2020* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The simplicity, user friendliness, modern approach and workflow. It makes FM so simple it's a surprise that we didn't already switch to it. Giving a tool to all building users to report to FM teams their issues is like tracking a pizza order on domino's, everyone should have it. Having a simple workflow for FM teams to organise and be faster at reacting/resolving in all transparency is a step towards even having a FM as a self service linked to a marketplace for independent ad hoc workers which is where the industry may go. > > **Cons**: Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line. Integrating directly with our purchasing/finance system could be the solution but the build, dashboard, monitoring would need to be very robust for the teams to feel reassured. It could/should do so much more as an FM app in the future e.g. geolocalisation, way finding, community building if Urbest doesn't want to be the app that just gets integrated into other ''sexier'' apps > > It has solved the issue of giving building users self service reporting, not going through antequated methods of calls/emails. It has resolved the issue of being unable to capture ongoing feedback from users on our request resolution and satisfaction. It hasn't resolved our issue of having a slow/bulky CAFM that isn't lean in its workflow ----- ### "Urbest is a key component for us in order to organise, plan, and get feedbacks." — 4.0/5 > **Alexis** | *29 July 2020* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, and very efficient to have an overview of all actions to prepare for all sites. Filters are really usefull to compartiment all tasks. > > **Cons**: Some features like a planning could be usefull in order to plan in advance some tasks. > > Urbest enables us to keep a close contact to the final users of this solution, and to keep every task in mind. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/89650/urbest?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/89650/urbest) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data