--- description: Review of ActBlue Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ActBlue | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Political Campaign Software](/directory/4148/political-campaign/software) > [ActBlue](/software/89683/actblue) # ActBlue Canonical: https://www.softwareadvice.com.au/software/89683/actblue Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/89683/actblue?page=2) > Trusted by grassroots organizations, ActBlue is a free online fundraising solution that utilizes a single-click payment system and customizable branded forms to create online donation pages. With ActBlue's payment system, ActBlue Express Lane, organizations can easily embed links to fundraising emails, enabling higher conversion rates. For ongoing support, ActBlue provides a customer service team that handles all donation questions and issues. ActBlue provides an unlimited number of forms that can be branded to match any fundraising cause within minutes. All contribution forms are designed to be mobile responsive for any mobile fundraising campaign. In order to optimize forms for the highest conversions, built-in A/B tools are available for every contribution form. For ticket events, organizations can easily set ticket prices, add event details, and access guest lists for every form. ActBlue can integrate with major CRM platforms and real-time data integration providers. > > Verdict: Rated **2.6/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.6/5** | 38 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 1.7/5 | Based on overall reviews | | Value for Money | 2.2/5 | Based on overall reviews | | Features | 2.6/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: ActBlue - **Location**: Somerville, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Flat rate of 3.95% on each contribution received. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Campaign Analytics - Campaign Management - Contribution Tracking - Customisable Branding - Customisable Forms - Dashboard - Donation Tracking - Donor Discovery - Donor Management - Donor Targeting - Electronic Payments - Event Calendar - Event Management - For Democrats - For Nonprofits - Forms Management - Fundraising Management - Member Database - Membership Management ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Political Campaign Software](https://www.softwareadvice.com.au/directory/4148/political-campaign/software) ## Related Categories - [Political Campaign Software](https://www.softwareadvice.com.au/directory/4148/political-campaign/software) - [Fundraising Software](https://www.softwareadvice.com.au/directory/1543/online-fundraising-platforms/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.com.au/directory/3561/peer-to-peer-fundraising/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Alternatives 1. [CallHub](https://www.softwareadvice.com.au/software/97073/callhub-call-center) — 4.4/5 (249 reviews) 2. [Donorbox](https://www.softwareadvice.com.au/software/380685/donorbox) — 4.8/5 (625 reviews) 3. [Qomon](https://www.softwareadvice.com.au/software/263093/qomon) — 4.9/5 (34 reviews) 4. [Trail Blazer Campaign Manager](https://www.softwareadvice.com.au/software/248226/trail-blazer-campaign-manager) — 4.5/5 (29 reviews) 5. [NationBuilder](https://www.softwareadvice.com.au/software/65829/nationbuilder) — 3.8/5 (44 reviews) ## Reviews ### "ActBlue is the gold standard for receiving and making donations within the Democratic ecosystem" — 5.0/5 > **Verified Reviewer** | *16 May 2019* | Political Organization | Recommendation rating: 10.0/10 > > **Pros**: As I say in my title, ActBlue is the gold standard for receiving and making donations within the Democratic ecosystem. The ActBlue Express feature makes it easy for donors to make one-click donations in emails if they save their contact information. We've seen significantly higher conversion rates on their donation pages relative to other platforms. > > **Cons**: Their events and merchant tools are subpar compared to other platforms. This wouldn't be a problem except they require exclusivity to use ActBlue Express which means you are locked in. ----- ### "ActBlue Good Donation Site" — 5.0/5 > **Janis** | *21 July 2024* | Primary/Secondary Education | Recommendation rating: 8.0/10 > > **Pros**: I accidentally typed in wrong \#s ($100 difference\!\!) Contacted ActBlue \& they immediately edited to correct amt\! > > **Cons**: You have to be very careful not to check recurring donation. Also, on this review form I think “retired” should be one of the job choices. I was able to add it later but your stats would be better if you knew the number of retired donors. > > Positive. Any issues resolved immediately. ----- ### "RIGID & UNHELPFUL PLATFORM" — 2.0/5 > **TONY** | *11 June 2024* | Political Organization | Recommendation rating: 1.0/10 > > **Pros**: I like that Actblue is a common platform for Democrats trying to raise money. > > **Cons**: \#1. I didn't like the bad support. Many of the staffers think that they know more than they really do about running for office and being a candidate. For example, the very first time I signed up with Actblue they didn't understand why I began my campaign so early. \#2. They will reject or "DEACTIVATE your account without speaking with you or a member of your campaign. Then you'll have to call them to ask what happened. Then they will find one of their "RULES" to justify what they did. \#3. Instead of asking you questions to maintain or continue your account, they ask "Gotcha" questions to DEACTIVATE your account. They sit around and have meetings about which accounts they want to attack and target. If your NOT an INCUMBENT, I wish you the best of luck. I think they want to attract only incumbents with big donors, etc. > > My overall experience is that they are NOT a very supportive platform. It appears that they are a platform that wants the incumbents with big donors. This platform is extremely too COMPLICATED for new candidates trying to build their base and build their support. It appears that they are not focused on fundraising. Instead they are focused on election year activity. ActBlue is not a platform for "INDEFINITE" candidates like mine who work hard during the election year and during the "OFF" year. To beat an incumbent you can't STOP working. This is what the folks at Actblue don't understand. I discovered that my account was "DEACTIVATED" because someone tried to donate and they sent me a screenshot which read, 'This candidate is no longer accepting contributions" or something like that. They SAID that they "deactivated" my account because I didn't respond to an email. I never received an email from them. And I feel that they should have CALLED me first\! That could have been a big donor\! Thanks to God, I found ANOTHER platform that is more supportive and more simple\! ----- ### "Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not." — 5.0/5 > **Andrea** | *14 January 2022* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not. Easy to keep records required to demonstrate that all donors are eligible and not foreign nationals or otherwise ineligible. > > **Cons**: All the features that I use work perfectly. No complaints. > > I have been donating through this platform for years, one time donations, repeated donations, and tips ----- ### "Non-existent customer support for correcting errors" — 4.0/5 > **Michael** | *14 November 2020* | Law Practice | Recommendation rating: 1.0/10 > > **Pros**: Ease of use. Very easy to make donations > > **Cons**: They have absolutely the worst record I've ever encountered in correcting charging errors. On two occasions their system doubled my donation and I let it go the first time because it was small, but the second time I went to their website and logged in and wrote THREE TIMES asking to have it corrected. NO ONE responded. Considering the algorithms available to financial websites today, there is no excuse for this double billing. They should have an automatic response whenever this happens and ask the donor if that was what they intended. Instead, they make inadvertent double billings EASY to happen and then WON'T CORRECT IT even when you complain\! What is going on with these people? > > I have been using them for as long as they have been around and this is the first year that I have had this problem. Are they getting too big to focus on customer complaints? If they are making what I think they are making, they need to hire people to respond and take care of these issues. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/89683/actblue?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/89683/actblue) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data