--- description: Review of Intact iQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Intact iQ | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Web-based ERP Software](/directory/386/web-based-erp-software/software) > [Intact iQ](/software/94796/intact-iq) # Intact iQ Canonical: https://www.softwareadvice.com.au/software/94796/intact-iq Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/94796/intact-iq?page=2) > Intact iQ is a hybrid enterprise resource planning (ERP) solution that helps organizations to share their resources and information across various departments. The solution can either be deployed on-premise or hosted in the cloud. Key features include applications for financials, order processing, stock control, customer relationship management (CRM), marketing and business intelligence (BI). Intact iQ allows users to view different aspects of their business in a single platform. Reports can be scheduled to generate automatically and predefined system alerts can be programmed. Intact iQ targets businesses of all sizes across a variety of industries. Users have access to multiple databases, including customer and inventory databases. Intact iQ can be used across multiple devices and includes a built-in email platform and functionality for sending SMS messages through the system. Intact iQ can either be purchased on a perpetual license basis or subscribed to on a per user per month rate. It is compatible with Windows systems. Mobile apps are available for Android, iOS and Windows phones. > > Verdict: Rated **4.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 8 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Intact Software - **Location**: Dundalk,, Ireland - **Founded**: 1992 ## Commercial Context - **Starting Price**: USD 2,000.00 - **Pricing Details**: Please contact Intact directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Ireland ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - Business Intelligence - CRM - Compliance Management - Cost Tracking - Customizable Fields - Customizable Templates - Distribution Management - Drag & Drop - Employee Management - Enterprise Asset Management - Financial Management - Fixed Asset Management - For Distributors ## Integrations (2 total) - Mailchimp - Microsoft Outlook ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Web-based ERP Software](https://www.softwareadvice.com.au/directory/386/web-based-erp-software/software) ## Related Categories - [Web-based ERP Software](https://www.softwareadvice.com.au/directory/386/web-based-erp-software/software) - [Higher Education ERP Systems](https://www.softwareadvice.com.au/directory/3697/higher-education/software) - [Distribution Inventory Management Software](https://www.softwareadvice.com.au/directory/195/inventory-management-software/software) - [Distribution Accounting Software](https://www.softwareadvice.com.au/directory/196/accounting-software/software) - [CPG Software](https://www.softwareadvice.com.au/directory/3610/cpg/software) ## Alternatives 1. 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Also filtering options is not very good in the screens inside the erp, i have to export data to check some information I am looking for sometimes. > > overall it is a nice software , if they can work on improving the speed of the system while handling large data it will be great i understand it is not that easy to do this when you're dealing with a list of 10k customers with multiple fields and properties the system tends to slow down but with everything getting advanced and Intact being a huge company i guest they can afford to do this by deploying more resources. ----- ### "Very Versatile" — 5.0/5 > **Angus** | *10 August 2020* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Great system and very configurable by us as the users. We can make a change to a form or a layout instantly. > > **Cons**: Support is slow and hard work and 3rd Party integration is expensive > > Excellent product and fantastic project manager - everything is possible approach. The ongoing support can be very slow and challenging and 3rd party integration can be a nightmare\! ----- ### "A day in the life of an Intact iQ System Admin." — 1.0/5 > **Ryan** | *24 June 2021* | Textiles | Recommendation rating: 0.0/10 > > **Pros**: I would say the greatest thing about this software is that I will never have to deal with it or the company who sold it ever again after the next week. Oh and the customisation they offer is okay - genuinely though, do not tell your staff how much this software can be customised, it will cause you so many headaches when the customisation your user wants doesn't quite work or fit into how iQ should work. Finally, a great thing about it is you can run all reports using SQL, which means you can quite easily move your reports to a better piece of software when you've finally had enough of iQ. > > **Cons**: The staff behind it. However, don't get me wrong, there are some lovely, well meaning staff at Intact. When you have a problem though, the management don't want to know or do anything to fix it. This stems directly from the \[SENSITIVE CONTENT\], who on receiving an email detailing some issues we had around things we had been promised, decided he would rather have a petty argument rather than address the valid complaints because he's obviously to busy to listen to a customer who has spent half a million + on his broken software. Anyone reading this having doubts about Intact from the above answers - if you actually want to spend half your life chasing tickets \& listening to empty promises around support, new features etc. then Intact is the right software for you\! If not, seriously, look elsewhere. Finally, I hate lying - I'm convinced lying is part of Intacts Mantra. > > Poor. I expected better from a company who claimed to be Agile, who claimed to be true to their word and who claimed to have a really robust, solid piece of software. It is seriously a headache for your business and will cause more problems that in solves. Personally, I would never go for a piece of software that claims to do so much ever again. The reason being, the areas it claims it can do don't work and the areas which do work are so underdeveloped you might as well go back to Excel. Oh and that was actually recommended to me by one of their staff when I questioned a WMS stock take process which didn't quite make sense - "Why not just print out the stock take?" You're a software company - I'm sat here paying £850 for the days consultancy because I want to get away from using Paper. ----- ### "Tailored to our needs" — 5.0/5 > **Dave** | *9 April 2020* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: We were looking for a package that would be quick to get started on, but then allow us to further add enhancements and grow in to. We were really impressed by the architecture of the intact IQ software as it allows us toeasily create alot of the feature enhancements ourselves. Some features that we couldn't do ourselves are handled by a great Professional services team who take time to understand requirements and suggest suitable solutions. > > **Cons**: There are a few features that we would like to see added, but don't warrent us spending the money to have them developed. This said, they are always introducing new features quarterly and have a "Suggestions" site that people can add and vote on wanted developments. > > Great experience from Consultation, through implementation and now through growth. We use some additional plugins/feature sets that allow us to integrate with marketing tools such as Campaign Monitor and Postcode lookups. We are currently implementing a mobile warehouse solution also. ----- ### "Solid system spoilt by poor customer service" — 4.0/5 > **Vern** | *21 September 2021* | Wholesale | Recommendation rating: 1.0/10 > > **Pros**: Brilliant System - can do just about anything > > **Cons**: Customer service is very poor - enquiries can take weeks to be sorted (that is not an exaggeration) Our new website development was delayed because of poor response from Intact. Also frequently has glitches when system is updated - dread when you hear there is going to be an update because of this > > Excellent CRM but i wouldn't recommend because after service is so slow ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/94796/intact-iq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/94796/intact-iq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data