--- description: Review of Infrasys POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Infrasys POS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [POS Systems](/directory/210/web-based-point-of-sale-software/software) > [Infrasys POS](/software/95240/Infrasys-POS) # Infrasys POS Canonical: https://www.softwareadvice.com.au/software/95240/Infrasys-POS Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/95240/Infrasys-POS?page=2) > Infrasys POS is a restaurant management solution that helps hospitality businesses manage orders, menus, sitting arrangements, and other operation via a unified portal. The platform enables organizations to design a custom dashboard to display menu items in multiple languages, capture customers’ signatures, and accept credit card payments. Infrasys Cloud offers various features such as automated recommendations, check splitting, offline access, tableside ordering, takeout and delivery management, coupons management and more. It lets administrators create and organize promotional campaigns, waiter instructions, client menus and other information from a centralized repository. Additionally, managers can gain insights into orders and sales by groups or locations via reports. Infrasys Cloud facilitates integration with a variety of third-party applications including Salesforce, Aspen, Pegasus, Alipay, Infor HMS, Givex, SysPro and more. Pricing details are available on request and support is provided via FAQs, email and other online measures. Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs. We’ve built a transparent and easy to access API platform with full access to all parts of the system. Essentially future-proofing your POS to all future technology and ensuring you will always be able to connect to new technology. Deeply integrated with payment solutions, we provide a variety of solutions to accept payments. From credit cards, room debits and disruptive wallets, discover a broad array of options including direct integration with Alipay, split check by options, tips, coupons and more. Our Shiji Group heritage means Infrasys Cloud was designed to connect to your PMS, inventory and ordering systems easily. We understand the value of integrated solutions and work hard to ensure everything supports seamless integration of your business processes. Multiple outlets in a single location or multiple locations across the world. With Infrasys you manage all of them from your head office, from reporting to accounts, inventory and everything in between. To cater for the growing use of digital menus for customers, we have a fully customizable tableside ordering system, that is fully integrated with the kitchen and of course, works with iPads, Android tablets or Microsoft Surface. > > Verdict: Rated **4.7/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 35 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: A Shiji Group Brand - **Founded**: 1998 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Shiji directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish - **Available Countries**: Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Denmark, Dominica, Dominican Republic, Egypt and 47 more ## Features - API - Accounting Integration - Activity Dashboard - Barcode/Ticket Scanning - Credit Card Processing - Customer Accounts - Customizable Reports - Delivery Management - Discount Management - Electronic Payments - Electronic Signature - Employee Management - For Restaurants - Gift Card Management - Inventory Management - Loyalty Program - Menu Builder - Mobile Access - Mobile Payments - Multi-Language ## Integrations (22 total) - Adyen - Amadeus - Astral Payments - Elavon - Follett Aspen SIS - FreedomPay - Infor HMS - Maestro PMS - OKKAMI - Onfinity - OrderUp - Pegasus - SIHOT - SYSPRO - Servme ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) ## Related Categories - [Restaurant POS Systems](https://www.softwareadvice.com.au/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) - [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.com.au/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.softwareadvice.com.au/software/96536/spoton-restaurant) — 4.3/5 (368 reviews) 4. [CAKE POS](https://www.softwareadvice.com.au/software/22390/cake-pos) — 4.6/5 (522 reviews) 5. [Lavu](https://www.softwareadvice.com.au/software/3311/lavu) — 4.2/5 (257 reviews) ## Reviews ### "POS review" — 5.0/5 > **Blaise** | *28 October 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Fast \& in processing payments, taking orders and easy to learn how to operate the system itself for new staffs that are undergoing training. > > **Cons**: Few times, system gets slow in terms of printing receipts and also having issues with room charges for in house guests. > > It was a new system software that I came across and learn many new things with how to operate the system and also provide support as IT coordinator. ----- ### "One of the Best Solutions for POS systems" — 5.0/5 > **Jose** | *5 October 2020* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: - Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support. > > **Cons**: - Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly. > > The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software. ----- ### "Good Software for Hospitality Business" — 4.0/5 > **Sudip** | *29 January 2024* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: Infrasys Cloud POS is very user friendly and easy to use in the outlet. Menu and item management, table assignment and print management is praise worthy. Report viewing and generating is also very user friendly. Support from Infrasys team takes a little while but once connected they do their job diligently. > > **Cons**: Check Printer is directly configured to the local ip address of the POS terminal with which its connected. If the POS terminal ip changes then check printer needs to be reconfigured. Infrasys team should really workaround for this part. Either make it possible for us to configure directly with the hostname of the POS terminal or tweak something so that there will be no need for assigning static ip for the POS terminal. > > Overall very userfriendly and efficient software. ----- ### "Great Solution" — 5.0/5 > **Akshay** | *29 September 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: paperless ordering system - We deployed Ipad in most of the hotels works very well. > > **Cons**: KDS improvements - think this needs abit of work. > > so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well. ----- ### "A Reliable and User-Friendly POS System" — 5.0/5 > **์ีNuttawut** | *1 September 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The system is user-friendly and easy for staff to learn, which helps daily operations run smoothly. > > **Cons**: Sometimes the system can be a bit slow during peak hours, but overall it still supports operations effectively. > > Overall, my experience with Infrasys POS has been positive. The system is user-friendly and supports daily operations effectively, with only a few areas that could be improved for even greater efficiency. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/95240/Infrasys-POS?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/95240/Infrasys-POS) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data