--- description: Review of Determ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Determ | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [Determ](/software/95621/mediatoolkit) # Determ Canonical: https://www.softwareadvice.com.au/software/95621/mediatoolkit Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/95621/mediatoolkit?page=2) > Mediatoolkit is a cloud-based online and social media monitoring tool that tracks mentions of relevant keywords across 100 million sources, in real-time and in any language. All mentions are displayed in one place, the feed, with numerous filtering options and advanced Boolean search to ensure relevant results. Every mention is accompanied by detailed information about the source, reach, interactions, engagement rate and influence. Data analytics comprise more than 2,000 customizable charts and custom reports, with predefined options that consist of engagement and sentiment data, the influencer dashboard, competitive analysis for benchmark measuring and many more. Other features include custom alerts and digests, custom PDF reports and Excel data exports and an unlimited number of users, keywords and reports. A mobile application is available both for iOS and Android devices. > > Verdict: Rated **4.4/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 39 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Determ - **Location**: Zagreb, Croatia - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Croatian, English, German, Italian, Polish, Portuguese, Slovenian, Spanish - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda and 180 more ## Features - @mentions - API - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Benchmarking - Boolean Search - Brand Tracking - Competitive Analysis - Competitor Monitoring - Customizable Reports - Dashboard - Data Import/Export - Data Visualization - Email Alerts - Engagement Tracking - Filtering - Hashtag Tracking - Impact Measurement - Keyword Filtering ## Integrations (2 total) - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.softwareadvice.com.au/directory/3525/social-media-analytics-tools/software) - [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software) - [Social Listening Tools](https://www.softwareadvice.com.au/directory/4477/social-listening-tools/software) ## Alternatives 1. [Thryv](https://www.softwareadvice.com.au/software/66581/thryv) — 4.2/5 (505 reviews) 2. [Sprinklr](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) 3. [Agile CRM](https://www.softwareadvice.com.au/software/6827/agile-crm) — 4.1/5 (524 reviews) 4. [Marketing 360](https://www.softwareadvice.com.au/software/141364/marketing-360) — 4.5/5 (1132 reviews) 5. [EngageBay CRM](https://www.softwareadvice.com.au/software/83835/engagebay) — 4.7/5 (907 reviews) ## Reviews ### "Excellent\!" — 5.0/5 > **anna** | *9 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I appreciate its ease of use, intuitive interface, and excellent customer service. I can effectively monitor the social media accounts I'm interested in by profile and keyword, extracting data that is useful for my work. > > **Cons**: I would like to be able to monitor LinkedIn profiles (currently not possible). This would give my work a real boost. > > Highly professional and prompt customer service. It's easy to customize the service by adding or removing keywords and profiles. ----- ### "Toolkit that helps tracking your appearance online and offline" — 5.0/5 > **Miro** | *28 January 2022* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: We have used the most feature that helps us track the impact of our campaigns through different online channels. We have also used the Data analysis dashboards tho track our appearance online but also as an easy way to create reports for our clients. > > **Cons**: I took us some time to get used how to setup filters that will work well for us. > > For our team, Mediatoolkit allowed us to be more in control of our marketing campaigns and it also saved us time when doing reporting to our clients. ----- ### "Easy to use" — 3.0/5 > **Francisco** | *2 February 2022* | Public Relations & Communications | Recommendation rating: 7.0/10 > > **Pros**: It is an easy to use and friendly system. It's intuitive. > > **Cons**: Graphics are not as readable. A result of other systems is to present the health of the brand: it would be very good to have it. > > In general, it is a software that provides good results. ----- ### "Useful media monitoring and analysis software" — 4.0/5 > **Massimiliano** | *1 February 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, affordable, graphics and report clear and Support team is very responsive. New features periodically added > > **Cons**: Sentiment analysis needs to be improved. > > With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it. ----- ### "Mediatoolkit - My's customers edge" — 4.0/5 > **Dammion** | *27 January 2022* | Public Relations & Communications | Recommendation rating: 10.0/10 > > **Pros**: The ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use. > > **Cons**: Not able to track mentions over the airwaves > > Our business has benefited greatly from using Mediatoolkit. We have been able to monitor keywords efficiently for our clients. Mediatoolkit has been instrumental in building out our Crisis Management plans and in tracking unusual thresholds. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/95621/mediatoolkit?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/95621/mediatoolkit) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data